These guys were great. Knowledgeable, neighborhood friendly kinda people, and didn't talk to me…read morelike I was an idiot! My HP laptop was DRAGGING.. it is 5 years old when I took it in. They replaced the hardware with some superman ish and it is lightning fast!!! The price point was great and I didn't feel robbed. It feels like new...now I just need to replace my battery.

So after reading the reviews on Yelp, I decided to bring my precious laptop here for a quick fix…read more When I called Sal and describe to him what my issue was, he was able to give me a pretty good diagnoses (I'm pretty good with computers myself and I was thinking it was the same thing but needed that second opinion) over the phone and an estimate of what it's going to cost. He wasn't in by the time I went to the store but he had his buddies there watching the store until he got back. They were funny! like buddies from the neighborhood that act like they've known you forever. I had to keep calling up to the store to find out if Sal got my laptop that I dropped off with his friends. He whined up not coming back to the store so I didn't get any calls until the next day. (Nerve reckoning bc remember it's my precious laptop with pictures and videos and work stuff!) Anyways when I finally got my computer Sal apologized and the issue was exactly what he told me over the phone and the cost stayed the same. He's smart! He was very friendly & professional. He can do it all- fix printers, tablets, phones, computers etc. I would definitely go back, he will be my go to person. He just needs to be a little better with communication. Turn around was pretty quick too!

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

under new management at least that what the lady at front desk told me. they also no longer do…read morerepairs on computers or motherboards

Great turnaround, communication, and customer service. Overall happy with my laptop upgrade!read more

A++++ great place to do business. Went in for an odd ball rgb fan with old style 4pin rgb and the…read morestaff found one that someone had recycled and gave to me for free. Will definitely use them in the future for all PC needs

they are the best! They fixed my computer for a fraction of what it would've cost to take it to…read moreBest Buy or some of the other companies around. They were so helpful and took care multitude of things that I didn't even know were wrong with my computer! I will never go anywhere else! They're amazing

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Gave a great consultation! Was transparent, accommodating, and informative. If you need computer…read morework done, this is the place. He made an excellent impression and I look forward to giving him my business! Edit: I turned in my computer to Jerry on June 13 about 3 weeks after our initial conversation. He had it diagnosed, repaired, identified 3 other issues with it (not enough intake fans causing high temperatures, ram sticks in incorrect spots, and GPU sag) and fixed them upon my authorization for under 20$. The turn around time for everything was less than 3 hours. Honestly the time saved, other potential issues found and fixed, and expertise shown have made this the most incredible PC repair service I have ever used. He is worth every single penny. He is so considerate of your wallet it's refreshing. I will be going to him for all my future needs! (Copied from my google review because I want to shout Camtek out any way I can!)

Great customer service and extremely knowledgeable. He diagnosed my issue in no time and his…read moreprices are very reasonable. Highly recommend.

I normally make my own small repairs, upgrades, etc. and have owned a variety of computers,…read morelaptops, and tablets, and have been an industrial test systems programmer, so I am familiar with Windows, Linux, and Siemens systems, and the hardware that runs them. BUT, I had a busted hinge on my HP Laptop and no longer have the tools or time to make the repair. I Looked up Mr. Tork's business, took my computer in for him to see and was immediately impressed. I gave him the Unit on Friday and he had it fixed and ready for pickup 48hrs later. IT WAS PERFECT and cost effective; Time and Expense wise. I HIGHLY recommend Norfolk Computer Fix for all your Repair, setup, configuration, Virus removal, Computer needs!

A small business owner raised me. An excellent small business takes responsibility, accountability,…read morepride, and care. Mr Erol did all of that and more. I recommend this to family, friends, and community partners. The price was more than reasonable. He impeccable service promptly.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.