OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Incredibly prompt, patient, and knowledgeable. Assisted me in a matter of minutes and was even…read morequick to help me again when I didn't have her complete a document our first time. Awesome professional.

Had a Dell laptop that was about 3 years old and was not performing in any way it should have been…read more I tried fixing and replacing the DC Jack myself. That's another story, a fail to say the least. I searched for a repair shop and came across MRO and boy am I glad I did! I was very skeptical and weary about someone possibly trying to take advantage of me (money wise). Mike was very friendly, patient, likeable and even more knowledgeable and helpful. He took a look at my laptop and we discussed and laughed at my subpar repair attempt. Within minutes of turning it on he was able to tell me exactly what was wrong and why. He answered my many many questions and was very detailed about everything he wanted to do to fix my laptop. He advised me about what I should do based on what I'd be using the computer for. So many things wrong with my laptop I thought I'd have to just get a new one. It wouldn't hold a charge, touch pad stopped working, slow, s l o w, SLOW!!!! No antivirus protection anything. Whew. I picked my laptop up a few days later and I lie to you not, IT'S FASTER AND BETTER THAN THE DAY I BOUGHT IT!!! I couldn't believe it! I'm so grateful I trusted Mike with my laptop. 10/10 would recommend and MRO will be my computer place! Do yourself a favor and allow this amazing company to take care of you and your needs! You won't regret it.

Brought in my laptop with hopes of possible GPU repairs (If you know laptops you know how much of a…read morepain this can be). Due to the age of it the owner Mike took the time to explain everything about it and how it wouldn't be worth the money. His honesty blew me away and was extremely refreshing. Instead of just trying to make a buck he was more concerned with being honest. Wish more people did business like this! Now that I am in the market for a new computer, I will be heading back to talk with Mike about building me one.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

Wonderful experience. I had an incident where my laptop stopped working, went to them since I lived…read moredown the street. I called ahead and basically parked and they picked up my device from my car for me. Within an hour they were performing a diagnostic on my device and provided me honest and useful information via text with pictures so that it was easier for me to understand. As a technical support agent, I really appreciate honest and prompt assistance. Although my device was pretty much fried, due to it being purchased as refurbished, they did not try to badger me or up sell me. I will now recommend their services to anyone with laptop issues. Thank you again!

My computer takes a daily beating in my line of work, and finally it just completely died on me the…read moreother day. I just moved nearby, so I didn't have a local go-to for repairs. Matt was great, and they had me back online quickly - as soon as the part came in, it was fixed same day, and for just the cost of the bench-test. I've got my new go-to, and would recommend them to anyone.

Gave a great consultation! Was transparent, accommodating, and informative. If you need computer…read morework done, this is the place. He made an excellent impression and I look forward to giving him my business! Edit: I turned in my computer to Jerry on June 13 about 3 weeks after our initial conversation. He had it diagnosed, repaired, identified 3 other issues with it (not enough intake fans causing high temperatures, ram sticks in incorrect spots, and GPU sag) and fixed them upon my authorization for under 20$. The turn around time for everything was less than 3 hours. Honestly the time saved, other potential issues found and fixed, and expertise shown have made this the most incredible PC repair service I have ever used. He is worth every single penny. He is so considerate of your wallet it's refreshing. I will be going to him for all my future needs! (Copied from my google review because I want to shout Camtek out any way I can!)

Great customer service and extremely knowledgeable. He diagnosed my issue in no time and his…read moreprices are very reasonable. Highly recommend.

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Formidable Tech under the leadership of Kevin P. is one of the best local computer companies in the…read morearea. Not only do they have technical skills; one of the their greatest assets is their people skills and their genuine desire to care and take care of their clients. I highly recommend to business people who is looking for a small company that can take of your computer needs while take care of you as part of the family. This company is my go to company for business people, and micro-businesses. If you are looking for a company, give them a shot. You will not be disappointed.