From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

Great service. Great Value. Was able to quickly schedule an initial appointment. Their technician…read morewas very knowledgeable about what we would encounter. We just moved to Houston from Denver and the bugs here are big!

Michael was great! We had our first service and we were blown away with the excellent service he…read moreprovided! Michael was super professional, knowledgeable and helpful!

Wasted my time. Tried to upsell me, talking all around what we needed, put me on hold, only to come…read moreback and tell me they can't address and solve our wasp nest issue. So ridiculous!!! Don't seem knowledgeable. Avoid them unless you want to waste your time and listen to a yearly service sales pitch that is not what you need!!!!

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

I called them to remove a critter that was living in my attic/wall. They arrived with really fancy…read morerodent van. It looked like a Ghostbusters level vehicle. He found the source of the entry, got on a ladder and took a picture. His solution: wait til I don't hear it anymore and call them back and they can seal it up. Seriously? Paid 59$ for this - for nothing. I called wildescapes. Matthew said "I'm gonna come put a one-way trap up there, seal all but the trap and I'm gonna do it right now" The squirrel was gone by the afternoon. I will say biotech called me back an hour after their tech was out here. Office person asked if I would like them to come put a one-way trap on the vent? You know what??? that would've been an excellent suggestion for the tech to make while he's sitting here talking to me and STARING AT MY HOUSE but it's too late now. She said they could send a more experience technician. Then why did you send that one to begin with? Don't waste your money- call Matthew.

We have been customers for years. Always have had excellent service. Florence and Jimmy are…read moreabsolutely wonderful.

We've used the services of Pine-Tex for many years. Jimmy provides friendly, dependable and…read moreefficient service. He does his homework to keep up with what pests are most likely to be around our area and what new products are recommended to control them. Florence always gives us a call when it's time to schedule. This is another great, family-run local business with excellent service and reasonable rates.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

They are always prompt and very efficient. They have helped us control all the pests that were…read moreaffecting us. We can recommend them without any reservations.

Great communication! They were also both professional, on time, and did a great job overall. We…read morewould highly recommend!

Kudos to Connor. He did great job. Specifically, he identified issues, suggested a plan and…read moreimplemented it. Five stars!

I'm so glad I found H-Town Home Services. They have far exceeded my expectations of ridding our…read moreproperty of pests. We were overrun with roaches and in the past nine months since starting their service we are down by 98%. Earwigs, spiders, centipedes, silverfish all but gone from inside our home. We live in a very wooded area and I never thought it would be possible to be rid of all these. The mosquitoes have been a little more challenging, but H-Town is always responsive when I contact them. They keep at it until the job is done. I'd say our mosquito population is down by 85% because you can't control your neighbors yards. Every technician they have working for them are very polite clean-cut guys. One last note... all this improvement in pest control is from treatments done outside. While they will do the inside of your home, we've had this much success from only outside treatments. They are worth every penny! Don't hesitate. Give them a call.

The quality of customer service is awful. You will have to chase them down just to get routine…read moreservice. For 2 years in our new house we signed up for the routine service, and he would call and arrange to spray 2-3 times a year, BUT as soon as we developed a cockroach problem last year we have been basically left on our own. Our regular tech came out when we called, but then no follow up. We called again 2 weeks later and they sent a new tech. Instructed me to remove EVERYTHING from the kitchen - I did, only to have the tech spray boric acid into a few outlets & behind the stove. Said cockroach abatement was additional $. Ok fine I want them gone! Again, no follow up. We wanted to support a small local business, but apparently if we want professional service we have to go elsewhere.

A weird man came to my house yesterday 25 minutes early. It was imperative for them to come after 5…read morebecause I just got off of work and I needed time to get things ready. But I let him in and offered him a drink. I pulled out everything from the kitchen cabinets and the bathroom cabinets like I was told. I also pulled every piece of furniture away from the baseboards. So it seemed messy. The only thing the bug guy pointed out to me was behind the stove. Which I did not know was not supported by brackets locking it in. Reed had the audacity to report back to my landlord that my house was not very clean. This can cause a disturbance in my lease and the relationship between my landlord and I. Which could lead to financial losses for myself. Beware of unprofessionalism this company may give false representation of character and accusations of misuse of properties.