I started going to this nail salon last year, when I moved to Bella Vista. The biggest selling point was the convenience, the place is just a block away from my house. Other than that, it is just a small, affordable, clean salon that offers basic and average manicure and pedicure services. Nothing special, good for your daily maintenance, but a nice experience overall. I went there multiple times. They have a small nail polish selection, so every time I brought my own nail polish. What I dislike and will make me not go back is that they do not really have an appointment system, even though they pretend they do. Yesterday I walked in and everybody was busy. I was told that they don't have time for a manicure and pedicure, so I decided to make an appointment for today with Nguyen. Today, I walked in at 11:00. Everybody was busy. Nguyen was in the middle of a manicure/pedicure service. It looked like she was just starting. Another girl, Dieu, told me Nguyen is busy and asked me to wait. I could not, I have a busy afternoon. I don't think they really have an appointment system, and part of the issue might be that they don't have a receptionist. At this time, based on my observation, nobody in the salon seems to be able to manage appointments because of the language barrier. It is a small, new business, they probably cannot afford to hire a receptionist. While understanding, I am still frustrated. I'd rather pay more for a better service at a place that is more profesional. read more