1. Seven Lakes Dental

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Burnet, TX

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Seven Lakes Dental

5.0 (3 reviews)
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Avery Orthodontics

Avery Orthodontics

4.6(38 reviews)
31.8 mi

Has been a great orthodontic experience for my son who needs quite a bit of work done. Staff is…read morevery friendly and caring.

I promised myself I would write this review before the end of the year, so here it is!…read more I had a very poor, but formative, experience at Avery Orthodontics. My case was transferred in 2022, but I wanted to complete treatment with another orthodontist and take a mental break before writing this. 1. The sales/mock-up presentation that led me to sign the contract was very different from the treatment that was actually carried out (see photos). I noticed this immediately in the "final" mockup and brought it up. 2. I was told not to worry - that the mock-up "wouldn't look like that in real life." Over time, however, I began to see that it was certainly trending in that direction. And that's all fine. The issue is that it took an excessive amount of effort to get Dr. Barnett to truly listen to and engage with my feedback. At times, I felt dismissed or made to feel unreasonable for raising concerns about my own teeth. I eventually had to learn orthodontic terminology to clearly communicate what I was seeing, and at some point he finally started taking me seriously. Only after a very long, emotionally taxing process and multiple course corrections did things begin to improve. During treatment, I experienced a chipped tooth, went into braces, and incurred significant travel costs flying back to Austin after relocating to Los Angeles. My projected treatment time was 8 months; it ultimately took two-ish years under Dr. Barnett. Toward the end, I decided to transfer my case to another orthodontist. I was happier with the overall direction, communication, and results. The treatment I received at the new orthodontist made the difference in potential care very clear. That said, there was lasting damage. My front teeth now have enamel wear that did not exist prior to treatment, and I recently required a root canal on one of my front teeth under endodontic care (due to orthodontic stress, not hygiene issues). My teeth and enamel were healthy before this process began. This experience was genuinely traumatic, though it also taught me important lessons about self-advocacy as a person and as a patient. Patients often expect doctors to be technical experts but also communicative and attentive. IMPORTANT- The care team and staff were excellent - kind, organized, and professional. They consistently treated me like a human being and were the reason I stayed as long as I did. I see that Dr. Barnett has many positive reviews, and I don't doubt that many patients have had good experiences - especially children whose primary goal is bite correction. However, if you are an adult patient with aesthetic concerns, I would personally recommend an orthodontist who explicitly integrates aesthetic concerns into treatment planning and communication. I will edit later with photos.

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Avery Orthodontics
Avery Orthodontics
Avery Orthodontics

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SmileOn Orthodontics - SmileOn Orthodontics' 10 Year Anniversary October 2024

SmileOn Orthodontics

4.5(57 reviews)
30.2 mi

I'm updating this review as once again we found ourselves here! Our pediatric dentist recommended…read morepulling some canines to make room for the adult teeth- but we were concerned as ultimately we know we will need to come here anyways! As usual DocAck was amazing. Professional and kind. He outlined what he already knows he will need to do and given that the pulling now just won't make much difference. We appreciate his honesty and that he spent the time to outline what he can all ready tell will be needed. His is thorough and really knows his stuff. The office is also amazing! Very child friendly- of all ages! And the staff are top notch professionals. Going to the dentist is stressful- going to orthodontist even more so. They do everything they can to make the patient (and the parents) feel at ease and to have fun. Long story short- DocAck is the best and we will be coming to him for years (we will have more than 1 adventure - err I mean child!) Thanks for everything Doc!

We had the worst experience here. We were 14 minutes late to an hour and a half appointment I had…read morepaid almost $6000 for so the office manager decided to yell and cause a scene in front of the staff and other patients instead of working something out with us. She was extremely loud and would not let me speak. It was shockingly inappropriate. I finally had to ask one of the other women at the desk to please just give me a refund. I asked if there was anyone else I could speak with but she whispered "that's the manager". I feel so sorry she has to put up with such an awful woman every day. I am just floored they treat customers so poorly. As we left, the manager yelled "can't wait to see your review!" So wildly rude and nasty

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SmileOn Orthodontics
SmileOn Orthodontics
SmileOn Orthodontics

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Smile Doctors Orthodontics - Harker Heights - Main lobby

Smile Doctors Orthodontics - Harker Heights

2.8(38 reviews)
40.6 mi

Hoping my review will change, but at this point it's only fair to let other potential patients know…read moremy frustration. Like most practices, everything seemed to be efficient and professional when we came for our initial consultation. However, the last visit resulted in a forty minute wait, which is unacceptable (at least to me). We currently have two children undergoing orthodontic treatment, so the amount of money being paid to CTO by us means if you're going to make me wait forty minutes past both of my children's appointment times, then you need to do a thorough examination of my kid's braces. Obviously that wasn't done because no more than an hour after leaving their office, my son's bracket fell off (eating rice). Of course, they were closed and not answering phones. Now we're sitting outside of their office waiting for them to open at 8:40, in spite of the fact that their advertised office hours are 7-12 on Fridays. I'm sure the annoyance is palpable in this review. Don't have your paying patients waiting excessive times because you're desperate to get more paying patients (a tech said the wait was due to walk-ins/new patients who bump scheduled patients). If you must make them wait, make up for it by properly checking the patient's appliances thoroughly so we don't have to come to get them fixed, only to wait for you to open whenever you get around to it.

My daughter (14) had her braces removed last week. We didn't ask to have them removed or push for…read moreit. We were told they were ready to come off. So they came off. Big surprise, her mind line was off and they left an overbite. Their solution was to put her back into braces to correct their mistake. I don't know about y'all, but tell a teenager she's going to have to pay for someone else's mistakes and watch the emotional breakdown. Had another child at the office. Back in June will took him for a second opinion. They were shocked teeth weren't pulled nor was he equipped with a piece of hardware he needed for expanding the teeth. We pulled him as a patient and he is currently getting the treatment he needs and requires. I could not recommend this place less.

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Smile Doctors Orthodontics - Harker Heights - Kids area

Kids area

Smile Doctors Orthodontics - Harker Heights
Smile Doctors Orthodontics - Harker Heights

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Seven Lakes Dental - cosmeticdentists - Updated October 2026

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