I've been going to Highland Lakes Dental for several years now. They respect my time by being…read morepunctual. I receive excellent care. Annyssa is top notch as a hygienist. She is friendly and provides gentle, yet thorough care.

In for my annual cleaning. My hygienist did a great job. It did not hurt. Everyone is nice and…read morefriendly. The lady upfront is very nice and helpful. I've been coming to this dental office for a little over 20 years. It has changed hands a couple of times But the service has always been good and that part has not changed. I like my little goodie bag at the end that comes with a toothbrush, small tube of toothpaste add a little bit of dental floss. The parking lot leaves something to be desired as it's not the easiest to navigate, but it's worth it to come here. As always great experience.

Another 6 month routine clean. All good!…read more They are going to be moving to a new location near Home Depot with a much larger facility and more hygienists. Scheduling and new patients should get some relief soon! Why would you ever go anywhere except MSD?

Wasted my time. I called to book a cleaning appointment after someone from my husband's work…read morerecommended them. I called and I spoke with the receptionist who confirmed our insurance was in network. She took all my information and even had me text her photos of my insurance card front and back. I was booked. Fast forwards 2 or 3 months to when my appointment was going to be and I get a text asking to confirm which I do. I then get a call the day of my appointment which went to voicemail. The voicemail said I was not confirmed for my appointment and that they needed to discuss payment information. I call right away telling them I had replied to the automated message asking me to confirm so why were they saying I wasn't confirmed? She then tells me that yes I was confirmed BUT that now my insurance was not in network meaning that I had to pay out of pocket for my cleaning and that if I wanted to get a partial refund I would have to submit the request through my insurance which she said will take weeks and again, they would not be refunding the full amount because they are out of network. I was so UPSET. They WASTED MY TIME. The first call confirmed they took my insurance and suddenly they didn't?!! Months of my time went by waiting for my appointment when I could have gone with a different dentist willing to take me as a new patient. Oh and my husband's coworker still goes there (she has the same insurance we do...). I would NOT RECOMMEND this place to anyone, they clearly can't get their stuff together.

Love this dentist!! I've always felt cared for and treated so kindly. Employees and Dr are all very…read morenice.

I recently moved this area from Austin and wanted to find a Dentist that would accept my military…read moredental insurance. I served 30 years in military and for the 20 years I have been retired, I have never had an issue until this office. It's really sad they will not accept the most common dental insurance for military. But I had heard great things from my neighbors about this dentist and I wanted to go somewhere local instead of driving back to Austin. So, for the first time in over 20 years since I retired, I changed my insurance. I bought a top tier (Aetna PPO) insurance which was considerably more than the dental insurance I paid for as a military retiree. But again, I wanted to establish with a local dentist. Long before my appointment, I completed all the paperwork and provided the office with all of my insurance information. Imagine my surprise when at the end of my meeting, the office person said I owed them $500+! Again, since the day I scheduled the appointment, which was several weeks before the appointment, I never heard a word. In fact the person who made the appointment wouldn't provide me with an appointment until she verified my insurance the coverage. I am a licensed healthcare professional and in the 20 years in the private practice I worked in, the people in our office also did this work, verifying insurance and what is covered and not covered. I was in simply for a routine check-up and cleaning. I had no issues and no work other than a cleaning was done. They did take a lot of x-rays which I do understand, but they also did panoramic radiograph. In other dentists office they have requested the panograph so I wouldn't have to go through it. I see in this office they are more about finding ways to bill your insurance as much as possible. I know the panograph wasn't necessary and the last one I had taken down in Austin was only 3 years old. I told them I would not pay the $500 and informed them of my medical license. I was then told I could pay $106 and if the insurance didn't cover, I would have to pay the balance and if I overpaid, they would return the overpayment. I checked with my insurance and it covered everything and I informed their office in March that they owed me for the overpayment. I received an email stating they had not received payment but would send the check as soon as they receive payment from the insurance. It has been three months and I know from my insurance they have in fact been paid but three months later... still no refund for the overpayment. This is essentially fraud. They do NOT support Military members. The dentist I used to see in Austin took my insurance the military provided and NEVER once asked me to pay anything extra. It's a long drive but I would prefer to go back to that practice that treated me with respect and didn't try to overcharge me. I have heard there are other reliable dentists in Marble Falls and Bee Cave but as retired military and a healthcare professional, I do not recommend this practice.

Place is scandalous. They hit you with unexpected bills on things that would normally be covered 2…read moremths after your visit. Then they threaten you to pay and say you signed it. I got a cleaning and they found a loophole to find ways you get you to pay out of pocket and then randomly charge you.. STAY AWAY FROM THIS DENTIST. They eat popeyes everyday for lunch

I hate this place They wanted me to go to an oral surgeon to get a tooth extracted. No frickin'…read moreway. Is the dentist afraid to pull a tooth? Did she miss Dentistry 101? Anyway, another day with a toothache and headache. Don't go hete.

Best dental experience ever. Great service and staff. Convenient and always prompt service…read more I would highly recommend them.

Doc Sawyer and his staff are professional and friendly…read more I first met Doc Sawyer back in 11.2020, he fixed a chipped tooth and just recently helped me with an emergency extraction, virtually anxiety free and painless too. I'm really happy with Doc Sawyers work, he's all pro and procedures go quick too, very impressed with Doc Sawyer and his staff, they have a sense of humor, and a wonderful chair side manner, positive family atmosphere for kids and adults. Doc Sawyers office is located right in the middle of town between the Subway and Kingsland Public Library on RR 1431, you can't miss it. FYI; I was surprised to learn that Doc Sawyer and his family were flood victims that were hit by the Llano River Flood in 2018 and they lost everything, their entire home was swept away, and two years later they are still trying to rebuild their house, and this China Virus hasn't helped them much either. If you're LOOKING FOR THE BEST DENTIST in the Highland Lakes area Doc Sawyers office is the best we got around these parts! I know that Doc and his staff would appreciate your patronage, and I guarantee you'll be in the best of care. 5 Stars from me, I highly recommend to all my frenz. Here's Docs FB link; https://www.facebook.com/centraltexasfamilydentistry/photos/a.732894650152518/938619302913384/?type=3&is_lookaside=1

I rarely post reviews, but this dental service is outstanding in every aspect. The employees are…read moreextremely kind and helpful. They go above and beyond to make you feel comfortable; informed; and valuable. I've had many procedures over the past 2 years and I'm pleased and grateful for this dentist. She works hard to explain everything; gives you a written plan of necessary procedures; and her work is beyond excellent! Highly, highly recommended!! I would give them 6 stars if I could!!

I'm absolutely terrified of going to the dentist. After many extremely negative experiences over my…read moremany years. But yesterday, I was blessed to find an office that I totally trust and feel very confident with! Dr Henson, Vicki and the rest of the staff were kind, patient and respectful of my fears. Five stars isn't enough for this group of individuals!! I highly recommend Dr Henson!!

Dr Owens was the kindest most incredible human to work with. I've been VERY ill with autoimmune…read morestuff for five years and after chasing my tail I discovered through a wholistic dr that I had invisible infections in my jaw from wisdom teeth removal years ago. I flew from Cali to Texas to have her clean out my infections. She did such a pristine job and was so gentle on me I have no swelling or pain and I feel AMAZING I want to go back to Texas just to visit the clinic the kindest people and most brilliant Ive ever met. Thank you NFO your like family to me now!! Kate Fischer

I began seeing these dentists in 2018, flying from California several times a year, and even…read moregetting my husband and daughter to join me. I have always gone to the best dentists I could find, and this could be (in my eyes) the best in the country. Now I fly from Hawaii to Texas to get my dental care because I have found that even the "holistic" big name dentists where I have lived somehow didn't measure up to these fine dentists and their staff. I am a low-income senior who needs to watch my expenditures carefully, so this is not a frivolous preference. They are the best: in expertise, training, patient care, hospitality, and equipment. I have only one set of teeth and they have helped me to keep most of my teeth for the rest of my life. They are the reason I have a place in my heart for Texas!

Dr. Martin and her team are fantastic! Anyssa is a fabulous caregiver who goes above and beyond!…read more"Going to the dentist" isn't something I look forward to... But Dr. Martin and her team take care of things in a very comfortable and hospitable way! Count me a huge fan and someone who highly recommends this practice!

Awesome place, best dental ever!…read more Very friendly staff, conveniently located. I have had a crown, several checkups, fillings, all were high quality and painless. Oh and the tooth sensitivity treatment is great. I have had it once and it is still working after 2 years. They have lots of high tech stuff where they can show you exactly where the tooth is damaged immediately, no waiting for X-rays to be developed.