This is the third night of our honeymoon and the first meal we've had in Italy that wasn't outstanding! Unfortunately, it was barely edible. And to top it off, it's overpriced and atrocious service.
Service: as mentioned, awful. I've heard that the service in Italy isn't always amazing, but this was a special kind of bad (our experiences elsewhere have all been positive). We requested an inside table originally since it was in the 90's outside and humid. When we sat down, found out the air conditioner was broken and asked to sit outside. They told us no tables were available, although at least 3 were clearly available. In the next 5 minutes or so, two other small groups came into the dining room, also realized the air was broken, asked to be seated outside, and were. I mentioned again that we wanted to sit outside and were again told it was full, but they could get us out there in 10 minutes. A few minutes later, they got us outside, into one of the tables that had been open the whole time. Even before this incident, our server was rude, seemed like we were wasting her time, and generally very unhelpful. When we asked for suggestions, she just laughed and quickly named off about 5 dishes without saying a word about them. And to top it off, not a single one of them speaks more than a few very broken words of English. It seems that they are, however, friendly to the locals.
Food: I got the lamb, which the server recommended. It was nearly entirely a plate of fat. The little bit of meat present was edible, but rather bland. The potatoes could have come frozen from a bag and I wouldn't have known the difference. My wife got the crab ravioli and while it looked great and the pasta was admittedly cooked well, the stuffing was awful, very fishy. I am from Maryland, so I love seafood and know crab. When crab tastes fishy, it's not good. We told one of the waiters that it was bad and this started a small parade of about 3 different staff trying to figure out what was wrong. When they finally understood what we were saying, they said we ordered crab so it should taste fishy and told us this was one of the dishes they were famous for. If so, it would explain why there were so many open seats inside. Ultimately, they agreed to take back the ravioli and exchanged it for a pasta with tomato sauce, bacon, and pecorino cheese. This was acceptable and we finished it, but certainly nothing you couldn't get at any restaurant in the city. We got the caprese as an appetizer and the waitress forgot about it initially, eventually brought it after we were working on the dinner. The mozzarella was slightly better than what you'd get in the US, the tomato was slightly worse, the dish had no oil and was unseasoned.
Value: They charge for water, which I don't like but understand is typical around Italy. However, they also charge $2 per person for very average at best bread, which I have never seen before and was very unexcited to see on the bill. They didn't charge for the dish we sent back but the bill still came to $56. Not too bad for a good meal in Rome, but about $50 too much for what we got here.
I rarely complain, and can't remember ever sending food back, but I wanted to walk out from here without paying. This wasn't helped by the fact that it took a good 10 minutes after I asked for the bill to finally get it, while during this time I watched the person we asked clear a table or two, pick up another bill, and walk around as if he were lost a few times.
To sum it all up, one of the worst meals I've had and the worst service I've had anywhere. There are plenty great restaurants in the area, absolutely no need to waste your money or time here. read more