I am a new patient felt not welcome and encounter miscommunication about my health insurance because of this my appointment time got pushed 2 hours back. Received Bad attitudes, I saw 2 ladies pick the phone up say nothing just to hang it up. read more

I would deff like to say I've had to call this office 12x in the past 2 days. I'm on the phone with them as we speak and again I am on hold which now on hold for for 32 min and 17 sec now this is everytime I call now. They answer the phone and immediately put you on hold and never and you back then when you call again it's the same thing and you can't get a word in edgewise. So your best bet is going in person to speaking to anyone cause anyone in the reception area don't like answering the phones AT ALL!! Which I thought was part of there job description??? read more

Dr. Deepak Seth is amazing. Unfortunately the front desk staff are extremely rude and make it not even worth being seen here anymore. I am a type 1 insulin dependent diabetic. Any time I call for a refill, and I mean EVERY TIME it never gets filled and I have to go in person, wait in the waiting room for the doctor to walk by, FOLLOW HIM and then beg for him to refill my scripts. And everytime I get the same response. No one told him! It's incredibly disappointing that Dundalk finally has a wonderful doctor but their front desk staff ruin your patient experience. Today, I called for an insulin refill. I have to be seen every 3 months since I'm on psych meds. I asked the woman if she could send over my insulin, her name is CAT, until I am able to be seen. Her response? "I can't help you you need to be seen" I then told her, ok but until I'm able to get in to see the doctor can you please refill my INSULIN, my life saving medication. Her response? I'm not gonna push it through but I will take message" and when they "take a message" it never gets back to the doctor!!!!! SO, I'm gonna have to go to express care to get insulin to hold me over until I can see the doctor. Unacceptable! And such poor patient care by the front desk staff! read more

I have worked for Dr. Deepak Seth for 6 years now. We have been blessed to change and grow together, along with his core team of Karen Moy PA, Krina and his son Govind, Sara and Lauren and Alishia in the lab. Together we and the rest of his staff have helped SEVERAL men and women change their lives for the better, put down the addictive and deadly drugs, try a new way of life and succeed. We have watched families be repaired and some hope be restored. We have helped clients lose significant weight, beat illnesses and rehabilitate off injuries. We have also grieved and learned to cope with the loss of too many too soon, aid several clients with grief counseling and provided countless referrals and resources. Recently I was diagnosed with COVID and it hit me BAD. I reached out to Dr. Seth and within minutes he was on the telephone with me, finding the pharmacy near me that carried the Paxlovid, a medication to help clear the COVID. Since my cancer is in remission (Thank God), I qualified for this medication and was better within 48 hours, COVID negative after one week. Many people talk bad, say Dr. Seth this or his office that...there will always be negativity. Know this. If I was down on my luck, I would want to be so blessed to bump into someone like Dr. Deepak Seth. He believes in the good in people, almost to a fault. He provides care and compassion. He provides much more than just medical attention and medications, he provides a safe place for his clients to be venerable. Six Years! I have been diagnosed with Leukemia and Lymphoma and beaten it. Was in a car accident and had hip surgery, rehabilitated back from that. I had a major accident and broke several bones in my ankle, rehabilitated off of that. NONE of which would have been possible without the LOVE and RESPET from Dr. Deepak Seth and his practice at 207 Wise Ave in Dundalk. I am honored to call this man my friend. read more

If you don't mind the crappy attitude and lack of professionalism, then that's the place to go! I called and asked if Dr SETH was accepting NEW patients, YES HE IS, oh ok great can I make an appointment to see HIM? sure, so i got my appointment i was SO HAPPY knowing I will be finally able to get my high blood pressure under control! ON MEDICATION my BP is normally between 170 and 210!! So I definitely NEEDED a GOOD DR! my Brother and his sons and they're families ALL go to see Dr Seth!! Appointment day finally gets here i fill out ALL my paper work and have a seat for 20 mins or so, the girl calls me back to the front desk and says YOUR dr ?? is out to lunch right now and won't be back for an hr! Really!! Um ok! But I didn't ask to see this other Dr i specifically requested to be seen by DR SETH!! she then tells me well Dr Sth isn't accepting NEW PATIENTS!!! WUT!! you can't be serious! I was told he was hence the weeks of waiting! She said well no hes not that I could have my choice of the OTHER two Drs, I said NO I want to see De Seth he sees my whole family! She got a little indignant with me and said I had a choice I can see one of the 2 OTHER Drs or NOT BE SEEN AT ALL! And WHATS THE DIFFERENCE WHO YOU SEE? ALL 3 OF THEM WORK TOGETHER SO WHY DOES IT MATTER!!! then she ended it again with i can see one of the two or NOT be seen at ALL! so i said well i guess I wont be seen at all then, and I walked out, devastated that NOW I still dont have a Dr, i JUST moved here and didn't know any other Drs!! These girls that handle the patients that walk through the door are Rude and have an I don't give a shit attitude!! I blame Dr Seth for this because these girls work for HIM!! I know for a FACT thier are other ppl that say the same thing about these two! Everyone loves Dr Seth but HATE they have to deal with these girls at the front Sign in! Sometimes, it happens often when your on the job for so long you have a level of comfort in your position, these girls need to have their comfort level put on notice maybe then they will learn how to talk and treat patients a little better! NO still haven't got A New Dr yet ugh! read more

I like the Doctor s there but to be frank the lady's in the receptionist can be quite annoying for example I visited doctor office today and was suffering from pressure on my bladder and I had to go to the ladies room unfortunately there was someone in the ladies room on the outside waiting area I waited a few minutes and due to my bladder pressure I had to go or there would have been an accident unfortunately I had to use the staff bathroom like I have before in the past young lady came from behind the desk and screamed down the hall about me using the staff bathroom as I explained to her I could not help it I was in pain and I needed to go I have never been talked to like that by a supposed to be professional she literally screamed down the hall about me using the bathroom and knowing that there was a sign on the bathroom door I was in so much pain I couldn't even hardly stand there and I told her that I could read but unfortunately if I didn't use the bathroom it would've been everywhere it was so unprofessional then I'm really considering switching to another doctor I've never been spoken to like that in a doctors office especially as being as uncomfortable as I was. so I just thought that this was something to be mentions when you think you're going to expect professionalism and courtesy and understanding especially when you going to the doctors and most people are in pain are truly don't feel good definitely does not deserve to be talked to in this manner I guess they would've preferred me to just go on the floor just for your FYI signed terribly disappointed read more