We have been coming to this urgent care ever since it opened year ago. Thankfully not that frequently, but often enough to get a good sense for the quality of service. The team is efficient and responsive. They provide good quality care and even when they are busy you get seen very quickly. There is a Harris teeter pharmacy and a target nearby which is convenient if you need supplies/medications. Street parking is sometimes tight, but there is a parking lot around the corner (if front of 7/11 and qdoba). read more

I think they keep advertised low wait times by only taking certain number of patients. Despite being an "urgent care" I was turned away when I tried to walk in at 11 o'clock on a Tuesday because there were two other patients and only one provider. Really disappointed. The receptionist sent me to a Patient First instead. I will wait longer but at least they will see me. Given the reviews and how close Priority Care is to my home I was really hoping for more. read more

Absolutely terrible experience getting a TB Shot. I was stuck six times because their needle wouldn't work, which was painful and unprofessional. I had a family emergency and couldn't come back the next day, but I received no reminder, no follow-up, nothing. When I tried to resolve it, I was told I missed the reading by a day and there was no flexibility. I even asked to speak with a manager--she refused to come speak to me in person. I paid $75 and got nothing in return. Completely disappointed and would not recommend. read more

Priority Care Clinics - Left Arm - Urgent Care Near Me - Baltimore, Maryland

See all

Absolute laziness. We were told to arrive before 5:00 to be seen, after trying that day. When we arrived, no one was around, with papers left out on the desk. The receptionist walked in at 5:00 with her kid, and sat down then said it was too late for us, because it was after 5:00. Then proceeded to complain how she had to take her lunch because it was so busy. Unprofessional. read more

I would not recommend Priority Care Clinics unless you are SURE you just need to see a basic provider without any other services (e.g., lab, xray, etc.) Even then, I think you'd be better off going to a MinuteClinic or something of the like. The wait time is quite long and I certainly would not pay any heed to their "we aim to have people in and out within an hour". I waited for 2.5 hours to be seen. When I had come during COVID to get a COVID test, I similarly waited for significant amounts of time. I came here specifically because another provider (at a MinuteClinic) told me I needed to get an x-ray. The Priority Care clinic website said that they offer these services, but when I finally saw a provider they told me they wouldn't be able to perform an X-Ray here because their x-ray tech was out. From reading other reviews, this seems like a trend. They referred me somewhere else where I had to wait another 2+ hours to get an x-ray, which meant when all was said and I done I basically missed an entire day of work. It would have been faster for me to go somewhere else 30 minutes farther to get both the visit and the xray done at the same time. I saw a PA (not an MD) and my visit felt a little rushed, but in the end I still made sure to ask all of my questions and they answered them. I will probably not come back here in the future unless I really am in a pinch. read more

They do not have an xray machine despite being an urgent care, which makes it impossible to be seen for suspected broken bones / injuries.

They never answer their phones. I've probably made 4 unnecessary visits to the Canton location alone because they do not answer their phones (I've used mine, my spouse, and my family members cellphones.) Ridiculous. read more

Told them I had food poisoning and the flu for three days, sent me home in five minutes telling me to drink water and take Tylenol. Useless visit. read more

I'll start by saying the worst part of the experience was having to wait outside in the FREEZING cold while they only allowed 2 people in at a time, but I don't blame that on Priority Care, I blame that on fools not getting vaccinated. That said, I've been dealing with increasing foot pain over the course of 5 weeks. Because of this recent rash of variant outbreaks and having started a new position where my insurance hasn't kicked in yet, I've not been in a rush to seek medical treatment. Finally I gave in because I needed answers. Luckily I was 4th in line, so I didn't wait outside very long. The facility was very well done, the lobby having a bunch of comfortable chairs and benches lining the walls, plus a fireplace with a flatscreen over it. I dug the care taken to keep everything sterile, particularly the pens, though I'd prefer the sign say "used pens" not "dirty pens". My check in process was easy, though I had quite a few forms to fill out since I'd never been there before. I had to pay $125 just for visiting, basically. Soon enough I was called back and had a fairly short wait before someone came and documented my symptoms. Shortly after that, a young doctor arrived, asked me questions, handled my foot with super care while doing an exam, then told me I'd be visited by the x-ray tech shortly. The x-ray tech came to get me and guided me to the x-ray room. She also handled my foot with care as she angled it for different shots. After I returned to the room to wait for my results. Again, the wait was short. The doctor provided the x-ray info, then gave me recommendations for orthopedists. The x-ray was an extra $50 which they charged to my card on file. I passed go on my way out. It was the best possible visit for such a small amount. I can't wait to have insurance again soon, but may just start going to this place regularly. I like their style. read more

The office was clean and the waiting room was fine... and that's where the good part of the review ends. I waited 20 minutes to be seen which isn't terrible. I was first greeted by the physician assistant who took my vitals and I told my symptoms (strep throat and tonsil ulcers). The PA then did a Flu test, Strep test and Covid test. Then the doctor came to visit. This individual checked my breathing and that was it!. She did not even look in my throat and asked me minimal questions about how I was feeling. When I told her I thought it was strep she just nodded, then said she would check the tests when they came back. 15 minutes later she came back and said the flu test and covid test were negative and recommended Nyquil/Dayquil (both of which are proven not to work) and fluids and that I was free to go. She forgot about the Strep test until I asked about it, then checked and said that was negative too. I asked what to do about the tonsil inflammation and pain as well as the ulcers and she shook her head and repeated - "Nyquil/Dayquil and fluids". This doctor is clearly inept and should have her license revoked. The fact that she didn't even look at my throat for herself is clear sign she is unfit for the job. I clearly have a bacterial infection and should have been given an antibiotic. Horrible Experience! Do not go here! read more

This is the first urgent care I have been to in Maryland. My experience was amazing! The staff is kind, helpful, and mindful. The facility is clean and very nice. The care I received was exceptional and helpful. I had been struggling with an annoying canker sore for a week and the doctor provided me with essential and helpful information to understanding what I am experiencing. If you are in need of an urgent care facility in Baltimore this facility is worth the trip! read more

not helpful when I called back as I was instructed to do by the doctor. Instead of providing care that I was originally offered I was told start over read more

This clinic is very professional and they take care of me very well. I like the new look and I have been seen to this place for many year. read more

Priority Care Clinics - Urgent Care Near Me - Baltimore, Maryland

Make sure to call ahead. Went at 6pm on a Friday and 2 pm on a Saturday and both times turned away because the "provider has already left" so no services were available. Frustrating from an urgent care standpoint to not have someone available during business hours. Close the doors or change the hours. Unprofessional in my opinion from a health care standpoint. Reception was extremely friendly both times tho read more

I was struck with the flu in the middle of a move (horrible timing, and yes, I did get the flu shot too!), and decided to stop by Priority Care Clinics on a weekend day. All the staff and the NP were very friendly and professional, and I was in and out reasonably quickly. The only downfall was that my (not-so-great) university insurance did not cover much of the visit, and I ended up having to pay $120 out of pocket - but that's not the fault of the clinic. Highly recommend a visit if you need to, but make sure you check your insurance coverage first! read more

I have a horrific ear ache in both of my ears. I called my primary care physician and he was on vacation. I then called my ENT doctor and he couldn't see me until next week! So I went to Urgent Care in Canton on Boston Street. I have always had positive experiences there and once again it was a great experience despite my pain. Dr. Christy saw me in a quick amount of time, and she even let me know why I was getting the ear infections so often...I was cleaning them too much and not leaving any wax in them which protects the ears. I received a liquid medication and an antibiotic. I feel much better thanks to Dr. Christy and the wonderful staff. They have also treated my grandson several times and again, we never had to wait long and they know what they are doing. I'm so glad they are close to me. I would HIGHLY RECOM read more

Priority Care Clinics - Christopher Fields, my grandson. - Urgent Care Near Me - Baltimore, Maryland

See all

I was seen at the Boston Street location on Wednesday , March 6th. I had fallen on my knee the day before and couldn't walk or move the leg. The provider took x rays and told me that there were no abnormalities and advised that I take ibuprofen (as well as tramadol as needed; she prescribed me 10 pills) and to go see an orthopedist in a week if it still hurts. Because it not only still hurt but because it remained immobilized, I went to an orthopedist on Monday, March 11th. They did another x ray, which I have attached here. It very clearly shows that my knee cap is broken and displaced. I was referred to knee specialist and had surgery to repair the knee cap on Tuesday, March 19th. I am disappointed and disturbed that this was misdiagnosed, particularly after seeing how clear the fracture is (even to my untrained eye). I had been trying to put weight on this knee all week, because I was told nothing was broken. I don't understand how this was missed. I've had great experiences in the past with this location but after this I won't return. I hope that whatever error caused my misdiagnosis can be avoided in the future. Additionally, I emailed the above text (edited only to reflect the later date) to priority care clinics on March 11th and have yet to receive any response. read more

Priority Care Clinics - X rat taken at an orthopedist after priority care clinic told me my x rays showed no abnormalities. - Urgent Care Near Me - Baltimore, Maryland

Waited 45 minutes to be seen at 11 AM on a Thursday. Waiting room was completely empty for the majority of the time and when walked to the back only one other exam room was in use. Flu and COVID tests were collected but I had to ask staff to do a full respiratory panel. Once diagnosed with bronchitis the provider said they would send a prescription for an inhaler to the pharmacy. Again, I had to ask for additional medications to manage my symptoms. At 6 pm I noticed my medications STILL had not been sent to my pharmacy. Tried calling several times to inquire but no one picked up the phone and their voicemail box was full. Seems like I will have to return in the morning to ask them to send my prescriptions. I went to this location out of convenience, but will not be returning as I have had much faster and efficient service at this patient first or other urgent cares. read more

My husband warned me about this place. I went in for fluids on Monday after having the flu over the weekend while out of town. I specifically said I'd like to get fluids I'm dehydrated from the flu. They took me in and treated me like they could help. Only to be told they couldn't give me anything cause the person who gives fluids called out!!! I wasn't helped much more than being told to keep hydrating at home.... Not sure why a PA or any other medical professional there couldn't give me fluids. I'll be charged for not getting any medical help other than getting my vitals and a pat on the back read more

The staff here is always friendly & caring. They take very good care of us, their patients. Thank you!

clean office, little to no wait time. i came in 30 minutes before close and they still treated me and listened to my concerns. quick diagnosis. if you'd like to be treated accurately, and with kindness and respect, this is the place to come read more

Unless you have a common illness, I do not recommend going. If you need labs, imaging, or work up by a PCP or specialist, your visit will likely be a waste of time and money. I saw a PA (Taylor) who imo was inexperienced and w no MD available in office at that time to help manage and teach. Her bedside manner was a D- and her medical knowledge for my issue was an F. It was incredibly inappropriate to tell the patient "unless you are willing to pay out of pocket to cover the costs of labs etc., you should go somewhere else bc they have no idea what insurance covers and no one will know the cost until after the services and after the lab bills you." The context was this is the norm and she was doing me a favor by telling me, ...when I know better. This PA went on to say that the patient will get billed and can appeal it or the insurance company will provide a correct code to refile the claim etc. as if the urgent care facility had zero responsibility and zero knowledge of plan coverage and little to no responsibility of correct coding requirements. In the state of Maryland there are laws under the surprise billing act. It's poor healthcare delivery to tell a patient that is sitting in an urgent care room that is ill and in pain to anticipate surprise billing, give misinformation about proper claims billing and compliance, and have that tied to the urgent care's willingness to provide labs etc. - On a positive note, I did go there once before and was seen by an NP who was skilled to address a common upper respiratory illness. read more

Terrible providers, staff, clinic, and workflow. Not only did my urine culture results take 9 full days before I could see it on the LapCorp portal and before anyone from the clinic called me to talk to me about my results. Once they finally called me back, they told me that something went wrong with my urine sample and they could not use my sample for testing, but instead of misdiagnosed me with something else. The provider had no idea what happened to my sample and gave me the most ridiculous answer. I had to go retest at a different clinic to double check and make sure I was clear. Now, LabCorp is charging me $123 for sample collection when the lab couldn't even use my sample. Misdiagnosis and missing results. read more

I was visiting Baltimore on vacation and needed urgent care for some medical symptoms. I had prompt service, very thorough explanations and was taken care of tremendously. I would not hesitate to recommend this clinic to anyone visiting from out of town as well as anyone living in the local area. read more

They tossed out my Covid test in the trash!!!!!! since, i refused to have a phyical exam by a doctor after a tech already performed the covid test "they had to throw it in the garbage". Told me my insurance required it. I called my insurance and they agreed that this place was scammin. But they showed me, tossed a completed test in the trash wasted my time, to schedual, and take the test. Now i have to wait a few more days before i see my family. And schedual another test. read more

I was a patient at the canton location on 9/7 at 9am. I had a PCR covid test taken due to a covid exposure. I was told my results would take 48 hours. Unfortunately it has been 100+ hours and i do not have the results. I called at 72 hours (the results were not in yet), 96 hours (they had lost the password to lapcorp (What the actual fuck?!)), and 100 hours (they had the results but were too busy to tell me what they were. If you want your results back timely, I had advise against going here. read more

I went here for a rapid COVID test as I had family coming to visit the following day. I was, and continue to be, asymptomatic, without any known exposure to infection. When I informed my provider (the techs/assistants were great btw, which is why you get two stars instead of one) as to why I was getting tested, she: 1. berated me for getting tested without symptoms, and incorrectly quoted CDC guidance; 2. told me that rapid tests are only 40~50% accurate; and 3. said that "this thing is going away anyway." An actual medical provider told me to not follow the globally and scientifically recognized regimen of getting tested regularly, while also admitting that she was peddling a flawed product, and played down the seriousness of the current pandemic. read more

There was a little bit of a wait even though I had an appointment, but the COVID test was simple and the people were sweet. I'll be back for my next test! read more

They were great! Staff was very nice and the check-in process was easy. The location was convenient.

Primary Care Clinic was an exceptional experience from the moment I walked through the door. First, going to any medical facility on a Saturday is generally a dreaded experience. However, I was pleasantly surprised to find very few people in the waiting area. The front desk receptionist was kind and welcoming. The nurse was able to see me within 10 minutes. She was fantastic, personable and friendly. We discussed the reason for my visit, and within another 10 minutes (at most) I was greeted by the doctor (PA?). Regardless, he too was incredibly considerate. He took time to review my symptoms, thoroughly exam all of my concerns, and was able to identify the potential cause of my issues, which tests confirmed was indeed the culprit of my illness. I am beyond impressed by the level of professionalism and high quality of care at Primary Care Clinic, I would highly recommend to anyone seeking medical attention. read more

Are used to love going here. The staff was wonderful. They always took care of me. They knew my name and my family. But I just had the absolute worst experience. The staff wanted to argue with me about getting a PCR test because I'm having surgery. The staff couldn't even come out and talk to me and discuss it. Instead they sent a very wonderful receptionist who's not felt this was but the medical care was awful, I will never go there again ever. I'd rather go to patient first, and be misdiagnosed then go there again. The change in the ownership is very noticeable. read more

CAREFUL - I went it for a COVID test and provided my insurance which was accepted. I received a charge on my credit card for $225 two months later. No call, no communication what so ever about the charge. Will be taking it up with my insurance. This is my first ever Yelp review and I created a Yelp account specifically to warn others so this doesn't happen to them. Covid tests are federally mandated to be covered by insurance. Would have expected much better transparency and communication from this clinic read more

The clinic is very clean and the staff are friendly and polite. However I have had two misdiagnoses there. This most recent one resulted in a bigger impact. I woke up one morning with a sore throat and aches. I took pain relievers and rested. That night I looked in my throat and had white spots so I went to Priority Care. The doctor did a rapid strep test there which came back negative but also sent the sample out to a lab. She decided it was viral, told me to take pain relievers and swish with salt water and it would go away on its own. I was in a lot of pain Thursday night, Friday, and Saturday. On Saturday afternoon I get a call that the lab results came back abnormal (bacterial) and they called in a prescription for me for Amoxicillan (antibiotic). I took that Sunday and Monday and the pain was just still so severe that I could barely eat or sleep. I went back to Priority Care on Tuesday and was tested for mono (meaning they didn't know what I had) which was negative and was prescribed a different version of Amoxicillan that contained some other things and a numbing gel for my throat. I took this Tuesday and Wednesday still did not feel any improvement. On Thursday I went to my regular PCP. He looked in my throat and said, the white spots are on your tonsils, you have tonsillitis, they should have known that without any lab tests. He prescribed a stronger antibiotic, Levofloxacin and within 24 hours the pain had pretty much disappeared. I am angry because I spent 7 days without the proper treatment. I spent $50 in copays plus the cost of the prescriptions for the wrong diagnosis. I was on the Levofloxacin for 14 days because the tonisllitis had become so severe. I missed 8 days of work unnecessarily. I would not recommend going here unless you are 100% sure you already know what you have, your doctor is closed, and you just need the prescription. Otherwise, wait for your actual doctor. read more

Great location, quick service and generally they are friendly. I have to say that the PA can be a little brusque and can come off as unsympathetic but seems to know her stuff. Overall the location is generally good and I trust the team. read more

I wasn't feeling good for like a week and was unable to get to my doctors so I came to urgent care this was my first time using it and it has been amazing and super helpful and everyone is perfect and professional read more

Minimal wait times, even throughout COVID. Doctors and nurses are friendly, attentive, and willing to listen.

I had been to this Priority Care many times. Given circumstances I understand everyone is stressed. However last week when I was actually sick and trying to get a COVID test the receptionist couldn't have been anymore RUDE. Not a single person working that day acted like they enjoyed their job. To top it off I called to schedule a follow up COVID test and was again stricken with nothing but RUDE people on the phone. This place was never like this and they need to look for new employees that clearly enjoy helping others because currently their awful. I wouldn't recommend this place to a single person right now! read more

Horrible customer service. Walked in without a mask and a need for medical attention and was told we needed a mask and they didn't have any. A medical care unit without masks. No other questions were asked about why we were there. We told to go to 7-eleven for a mask. We went to 7-eleven and purchased two masks. Went back with masks on and we were asked what the issue was. We said an ankle that might be sprained/fractured. Were then told they couldn't help us because there was no x-ray tech today. HORRIBLE CUSTOMER SERVICE AND WOULD NOT RECOMMEND THIS LOCATION. simple questions - 1. You have an emergency medical need to be there... Masks are optional now. Why is it required to have one when walking in but not have a supply on site at an emergency medical building? 2. When walking in with an emergency, why not ask why the person is there and notify them they don't have the necessary resources to help immediately? 3. Why not have the necessary resources to diagnose basic injuries beyond a cut and bruise? read more

Everyone was very nice and efficient! Also, cool building with exposed brick. Would definitely come back if I need to and recommend others to go if they have to! read more

No wait, seen right away. Staff and doctor was incredibly friendly, answered any concerns I had, and quick to help. Doctor was very knowledgeable and clear. Got a diagnosis and prescription and will do followup care here if needed. read more