E Brien Dugas MD 6 reviews·5 photos…read more Extremely high quality work at competitive prices I have been a homeowner for over 40 years, so have dealt with disaster recovery crews many times. These guys are by far the most professional, and have the most competitive prices Each job was perfect, and they are very pleasant to deal with The first was a pest remediation, cleanup job which was big. Other Disaster crews were going to charge me for hazardous waste for the entire contents of my basement, and were not going to replace the attic insulation once they tore it out So i needed a junk trash out service, disaster crew, and an insulation contractor Pro Green Cleaning and Disaster Specialists did the trash out at a lower price than the junk company, did an amazing job with cleanup and disinfection, closed every point of entry with metal , and came back later to be sure the house was mouse proof before they replaced the attic insulation. Used the best possible materials Great attention to detail, job was perfect, and price was the best, and they did everything which made things more efficient and convenient The second job occurred after an unlicensed contractor sanded my hardwood floors with the HVAC system on. The filter collapsed and the whole house was contaminated with fine wood dust stuck on with polyurethane I got very sick Again they responded very quickly to the disaster I got a-lot of bids including 2 from different servepro franchises The servepro guys are in an out so quickly, and do not explain their services enough to understand what you are paying for. One refused to give a detailed quote because I was private pay. All serve pro guys were aggressive and abrupt Servepro was thousands more. Pro Green Cleaning and Disaster Specialists job was perfect , despite the place being an unlivable total disaster before they started. They did not want to be paid until i was 100% satisfied So i looked around the house and found some minor issues which they fixed before final payment Pro Green Cleaning and Disaster Specialists are partners in a business So their level of professionalism and pride in their work far exceeds their competition They also connected me to an HVAC vent cleaning company that did a better job than Im used to with Servepro at a lower price. Steve Silvia of Quality HVAC Cleaning was amazing too So whole job was coordinated by Pro-Green Cleaning and Disaster Specialists They are absolutely the most professional, contractors i have ever dealt with

We used this company's service to clean our attic, we had a very bad mold and insulation issue…read more Pro-Green was very professional great service, kept us very informed of everything they were doing. Nate and Brian were very professional and neat while working. Did a very good job. Pro-Green was very reasonably priced. We definitely recommend Pro-Green and would use again!

Manny saved us! We are so grateful for the amazing work…read moreBioHazard PRO performed. Manny took care of us, was patient and kind with fantastic communication. Manny and his Team Michael and Moustafa deserve 5+ stars.

I contacted Biohazard PRO to help with my mom's place. She has dementia, is a bit of a hoarder, and…read morewhile things look clean on the surface, every inch of her cabinets are packed and unsanitary, making it extremely difficult to make meals for her. Sal reached out, and he was kind, compassionate, and made me feel like he truly understood what I was going through (we must have been on the phone for almost an hour talking about my mom's situation). I was ready to use his service, but after I showed him pictures and a video, he advised me to use a deep cleaning service instead. Though he was certain Biohazard PRO could do a great job for us, he told me a deep cleaning service would cost significantly less. He didn't have to be so candid, but he wanted to make sure I didn't pay more than I needed to pay. Many people would have put money over empathy, but not Sal, and I very much appreciate him!!!

Highly recommend - Prompt, knowledgable, kind and with integrity! Mike at Bio-One came out the same…read moreday that I called with a concern about mice droppings in our attic. We have had an exterminator service on hire the past couple years to prevent mice that seem to like our garage and we were quoted upwards of $10k by them to clean out droppings in our attic. I called Bio-One for a second opinion on the clean up. Mike did a thorough evaluation (and climbed into our tiny attic opening!) and provided reassurance that it was not a major issue (barely anything there) and did not require professional management. He was so personable, knowledgable and kind and saved us thousands of dollars with his evaluation. If we ever have a true issue I will absolutely be reaching out to Bio-One again.

In May of 2024, I called Mike at Bio-One and he quickly set up an appointment to visit my home in…read moreWorcester, MA. A shed attached to my house, the crawl space above it and a finished room in my basement had an infestation of mice and squirrels and their urine and feces were causing dangerous odors and more. Mike is a smart, experienced and trained investigator so he was able to find the source of my problems and to provide a well-planned out solution to my critter problems. I highly recommend Mike and Bio-One to anyone who needs the right and affordable guy and the right business to provide advice and actions to resolve a wide variety of hazardous conditions. Gary R

Horrible job doing extraction/mitigation. Instead of getting rid of the sewage water in the…read morebasement into the right place, they pour it into a pump I have down there and all the dirty smelly water spreads all over my backyard. The smell was outside and inside. What did they really do there? Never again will I even look into them. Be careful, they convince you to do a claim so they can lie about everything they did and get the most money out of the insurance.

From the owner: BTTR, LLC is a water damage restoration serving the Providence, RI area since 2007…read more Services include Water Damage Restoration, Emergency Water Removal, Fire Damage Restoration, Mold Remediation, Mold Testing, Appliance Leaks, Burst Pipe, Water Heater Leak, Dry Out Services, Flood Damage, Storm Damage, Sewage Cleanup, Dumpster Rentals and Junk Removal.

In my time of crisis it was great to have Michelle help me in the process of getting my house back…read morein order. After my washing machine flooded my second floor down to the first floor, I was a mess. Lucky for me the crew at Servpro made it look like nothing ever happened.

ServPro was the preferred vendor for my insurance. I deeply regret using them. They drug out the…read moredemolition work over 3 weeks (3/25 -4/13) and used a highly fragranced product without asking me. They then drug out providing a bloated quotation for remediation another week (4/14 - 4/23) at which point I was fed up. Their bloated quotation of $11,282 was twice as much as the insurance estimate (which I discovered was spot on!). I was unable to use my unit for a month.

I reached out to Bio Pro Boston earlier this year to help me address a hoarding situation with an…read moreelderly family friend facing serious health challenges. Jim was always amazingly responsive and willing to meet with me and the friend several times to go over options for mitigating the situation. This preceded my contracting with his firm for work! Jim operates transparently with pricing and setting expectations before the work is undertaken. When the time came for the work, his team was professional and courteous. At all times the work was conducted with the goal of complete customers satisfaction. Bio Pro understands the emotional challenges hoarders have and operates with compassion when mitigating a property. Additionally, I must credit Bio Pro for educating me about disclosure rules, practices and the definitions unsafe conditions defined in the Uniform Inspection Checklist. If you have a person in your circle that's a hoarder, I want to you to know you can contact Bio Pro in confidence to explore options.

When I first contacted this company via email, I was very impressed by the prompt response and that…read moreJim scheduled an appointment for the following day before 11:30. At 9:22 am Jim texted to say that he would be there at 11 but called me by the wrong name, Danielle . I let him know who I was and he apologized saying he confused me with someone else . He texted back 7 minutes later to say he wouldn't be able to see me before 11:30 presumably because he gave "Danielle" my appointment. He could now see me between 1 and 3. I texted at 2:30 to ask for an ETA . He texted back to say it would be more like 3-4. I texted Jim at 5 to say that I didn't think he would completely blow me off and that he was inconsiderate.That was a lie because I knew early on in this exchange that I was being deprioritized as a new client.He responded to say he was sorry ( for the first time) and said he had a technician headed to my house but just called him to turn around and come back. His turn to lie. He never reached out when he knew they wouldn't get there between 3&4. He waited for me to text and then made up a story . I'm glad he's busy enough that he can blow people off without even a text .What he doesn't know about me is that I hire people for my entire neighborhood. We all have issues that need addressing. This company really disrespected me and wasted my time.

Great! With all the rain we had, I walked into a giant puddle in my basement. I called Marc at…read moreServpro and they came out assessed the situation. I scheduled a time for them to come back. Not only did they come back on time. They were clean and neat. They cleaned everything up like it never even happened. I would recommend these guys to anyone looking for help.

I had ServPro come out to do a lot of teardown after some water damage at my house. Jonathan was my…read moreproject manager. He was fantastic. Extremely responsive and helpful throughout the entire process. My onsite crew was Hector, Ismael, and Juan - and I highly recommend them as well! They were so professional and friendly. They did a great job and cleaned everything up beautifully afterwards. The entire process went very smoothly and I couldn't have been happier. 5 stars!

I reached out to Matt from bio one early one morning to ask if they could help a good friend of…read moremine who had unfortunately lost there beloved pet in Ana awful way. Bio one came out that day and were able to make such an awful experience a little easier for them... not to mention a text back later that evening checking in on my friend. Companies like this should be recognized for going above and beyond. Their jobs are not easy and the things they see are surely not easy. But thank you for helping at such short notice !

From the owner: Our business specializes in all kinds of Extreme Cleaning (Crime/Trauma, Hoarding, Virus…read moreDisinfection, Rodent Dropping Cleanup and Disinfection, Cat Urine Remediation and much more. We are a People First, Business Second organization with the skills, training and equipment to get the job done right. We are discreet, work with heart and understanding of peoples needs. We will also work with any clients on pricing to ensure the most economical services are performed.

Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on…read moreLabor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner. Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

The charge for simple kitchen unclogging job is $695. They used their special long snake to clean…read more 20 min job. It seems a way over priced. It was within the normal hours. The mission was accomplished, but isn't it a bit too aggressive pricing for the amount of work? After discount $600 before tax.