Where do I begin. From the moment I called BTTR Restoration to the last day of work they were nothing but professional. From Gina in the office that answered every question and making me feel relieved that the work was going to get done and that they would deal with all the stress. Being my first ever insurance claim I have to say she was very patient in explaining the process to me to make me feel relieved that it would be taken care of. When work got started and Carissa took over as Admin I was assured that everything was on time and she answered all my questions which were probably asked more than once. When the job was in progress Manuel and Johnny took exceptional care to get the work done quickly and professionally. I must say that working with Mike and then Ryan, was such a pleasant experience. Ryan went above and beyond my expectations. If you need work done I would not hesitate to call BTTR Restoration as their team is phenomenal. Thank you for your professionalism and thank you for doing such wonderful work and with such a quick turnaround. Call BTTR now if you need emergency services or just a small job you will not be disappointed. read more

I can't begin to say enough about Ben. He is extremely professional, polite and knowledgeable. His electrical skills are superb. He is truly an asset to your company. Bill and Steve are amazing painters and very neat and meticulous. I would hire them anytime to paint. Very professional. Felix did a great job tiling my bathroom floor. I have received so many compliments on his work. He is extremely talented. Richard did a great job installing my floor. Nemencio goes above and beyond to make sure everything is perfect. Carlos, Ruben and Richard were extremely professional and hard workers. Tim, the plumber, was extremely polite, knowledgeable and efficient. I hope I didn't forget anyone because all of the workers that came into my home were very respectful and truly cared about what they were doing and making sure I was satisfied. read more

I can't say enough about how BTTR went above and beyond to help us with a badly leaking roof (and the damage that came with it). We were in an emergency situation, on a weekend, and the owner had his team come out to assess and begin mitigation...on Super Bowl Sunday. They understood the problem, tarped it so that we could get through the winter, and as soon as weather permitted they replaced the roof. BTTR also repaired the interior damage, and we are very pleased with the quality. Our project manager was on top of things, there for us if we had a question or concern, and everyone on his team was great. Heaven forbid you have a house emergency like we did, but if you do, call BTTR. read more

BTTR has been restoring my kitchen and basement after water damage. The workers are amazing-very professional, friendly and always clean up when done. Ben and Tim Jones have done both plumbing and electrical work. They are both exceptional workers . Shane, Rafael and Rich have worked on flooring and cabinets and the result are wonderful. Now Bill and Steve are completing the job by painting. They are so particular- work is perfect. All of the workers have been very helpful. read more

I wish I had taken pictures but we had to have work done and quickly that ended up impacting the bathroom, kitchen, and living room in our home. We had questions daily on the process, how the company handled covid protocols, and how the work would be done. Jimmy was there daily and completed the work beautifully. He was so knowledgeable on everything and made us feel very comfortable having someone in the home doing work during a pandemic. Thank you Jimmy and team! read more

I am thankful to this company for sending out Jim who did a great job in the basement closet half & full bathroom repairs and kitchen restoration resulting from water damage. Manuel and Rafael were among the many who assisted in the restoration process at my home. Once again On behalf of my family we extend our heartfelt thanks and appreciation to you all. Thanks for keeping your mask on at all times. read more

BTTR handled clean up and repair from water damage in the basement with ease, they were friendly, worked around my schedule and did exactly what we wanted! They were also very knowledgeable about filing and coordinated with a HVAC company to get the job done! Highly recommended! read more

BTTR Restoration has been Fantastic with the project at our house in Woonsocket , RI Nemencio and Johnny did above and beyond working around the fact we had to still function day to day. Project Manager Ray has kept me informed and calm throughout read more

Ben handled all of my electrical work in my kitchen remodel and went above and beyond to ensure that everything was perfect and to my liking. He was very respectful and professional. I highly recommend using BTTR Restoration. read more

I would gladly recommend and hire BTTR again if needed. Staff very friendly and knowledgeable. Did repairs and updates on three bathrooms. Results exceeded my expectations. Great job! read more

Jose and Jonatan worked so hard removing items and cleaning up after a sewage spill in the basement. Great job, very prompt service (on a Sunday), they were there within the hour. read more

Nemencio and Johnny did a great job in my basement they came early did what they had to do and cleaned up after they were done. Spot less. Would use them again for sure. read more

I am Nancy and I Just want to say that Manny and Mike were the best. They work well together and were very polite and treated My home as if it were theirs.. Also Ray . read more

Thanks Justin, Adam, Joe, and selvin for picking up debree outside in parking lot. also, a huge thanks to dean for keeping everything under control with tenant. read more

Jose Coste was very professional and neat with his work. A true professional in his field! Thanks Jose! Ernani E

They were efficient and fast for installing the kitchen cabinet. They were Richard and Josue. Dom read more