Over the past 6 months, I have called them 3 times now. The first was for a messy sewage backup on…read moreLabor Day weekend, the other times were for a toilet that wouldn't flush. In all three cases they showed up on time an the jobs were completed in what I would consider to be a timely manner. Not too much keeping this from a 5 star review other than the prices being on the high side for the toilet repairs. In the past two trips, I spent over $600. I could have a brand new toilet in place for that amount. The tech who came on the last trip did give some good advice to prevent the problem from re-occurring. I would certainly consider them again, but hope I won't need their services for awhile.

Please think twice before using Roto rooter. I had a clogged toilet they came out told me I had a…read moremassive root problem and job would cost 10,000.00. Never even gave me a quote. They are commission based and push for all kinds of unnecessary work. Through a friend I received Paul Anderson drain cleaning number. Paul Anderson stayed on the phone with me all weekend and came out today fixed the problem for 500.00. I spoke with a manager at Roto rooter yesterday and sweared by his employees work. Well after they ripped me off a 1,000 did not fix the problem I had Paul Anderson fix the problem for 500.00 and there is no whole in my pipe. Think twice before calling them please.

We had just closed on our new home and Mr. Mason came out personally to review exactly what we…read morewanted done... The young gentleman who completed the work were very professional and did a great job cleaning our AC ductwork, our living room & family room carpets and several pieces of upholstered furniture. Very pleased!!!

We had a great experience with ServiceMaster! Our couches were water and dirt stained by our two…read moredogs, but now look clean and new. The business was very courteous, responsive and easy to get a hold of. They confirmed the appointment the week of and were quick and efficient on the day of. We will definitely be using them for future carpet cleaning!

I had a slow leak from corrosion. They were able to come first thing next morning and replace the…read moresection of copper pipe. Thank you!

We had an unexpected issue come up. I posted a request on Yelp and Roto-Rooter responded quickly…read more Within an hour of them reaching out to me Eddie was on his way. He diagnosed the issue provided an estimate and set out to resolve it. I would highly recommend Roto-Rooter.

I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.

I think this is the rainiest season we have ever had in Rhode Island. In the spring there is a…read morestream that runs under my house so I have a sump pump to keep the water out of the basement! Unfortunately the sump pump died and I didn't know it until a couple days later and found 3-4 inches of water had filled my basement. I called several companies to help fix the problem and Kevin from CW was the first to show up, and after talking to the other companies I hired him. I like that he was the owner and was involved in the job. I also had confidence that they would not only take care of the water, but take care of the mess that the water caused. Specifically, a lot of my possessions had turned into garbage with the flood and needed to be thrown out. The crew was careful in going though boxes and possessions not to toss everything, but put item that could be salvaged to the side so I could go through them. They had equipment that quickly sucked up all the water and pumped it outside, they installed a new sump pump with an alarm, and put fans all over the basement to dry it out. I think most of the companies would have been able to clean up the water. What made them standout was the care they took with my possessions and that they were friendly and easy to work with. It is traumatic to have things I have saved for decades to be destroyed and working with people that are friendly and honest made the process easier than it otherwise would have been. After they left the basement was bone dry and it was absolutely clean as a whistle. I have posted a picture of the sump pump cover that day after they left. You can see how clean and dry it is. Thanks!

From the owner: We get houses that have experienced flooding back to their original condition fast. We respond…read moreimmediately to phone calls and usually start working on a property within hours of meeting with the homeowner.

I hired Yodiirt to treat a home I recently purchased to ensure it was safe before moving in. They…read moreare fast- and use cdc approved treatment specific for Covid. I chose them also because= the did not have a minimum fee- most other companies charged a $500 min. It was only $175 dollars to treat me house. They are a new business looking to help the community not take advantage of a pandemic.

From the owner: We treat your home or office with the latest technology for Covid-19. No minimum fee- we only…read morecharge by the square foot - we have a new customer special of .35 cents per SQFT. Please reach out so we can help you and your customers stay as safe as possible. We want to help keep you community safe.

Horrendous experience. 14 months and still bathroom is not complete. Project managers have no idea…read morewhat they are doing. Workers are 3rd party contractors that are given minimal direction and make mistakes often. Every day they come by a large mess is left behind them. Will not work with ever again. Zero zero.

These guys are terrible. We used them after a flood. Sadly, even though we had no problems with the…read moreworkers, we found management very questionable regarding ethical standards. Their charges also seemed unreasonably high when they couldn't get insurance to pay them.