David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

I called and there was nobody answering the phone. After I received a call back they scheduled an…read moreappointment then they never showed up on my appointment day. They called me two days after trying to confirm the appointment which is very unprofessional because I had already made plans and I stayed at home waiting for them on their appointment day. They were trying to play it off by telling me that two days after that, I had mistaken the appointment day, which was very unprofessional. I ended up using another local company, which scheduled me on the same day and took care of the cleaning the very next day without any scheduling complications will not recommend this company to anyone.

Good price. Incredibly friendly. Flexible scheduling. Great value. Overall great experience.read more

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

Mike was fantastic and gave us great advice on repairing the old AC unit vs getting a new system…read more The price was great compared to others in the area. 10/10 would recommend.

Our 25-year-old American Standard gas furnace was on its last legs when we put down a $5,000…read moredeposit with another large local provider for a Trane furnace. After we paid the deposit, they notified us that the project would be delayed for one month due to COVID supply issues. I grudgingly accepted this as a consequence of the "interesting times" we live in, until our furnace completely blew out a few weeks before Christmas. I called the other company to come up with some sort of temporary solution. They unapologetically offered nothing. I called Obie and was quickly notified of three important things: 1) they offered Daikin furnaces because of their quality, the best warranty in the business (exceeding Trane), and no supply issues, 2) We would be prioritized as an emergency and would be serviced within days, and 3) the cost would be 30% less than the Trane quote. After doing the necessary research on Daikin, which is a quality, highly rated brand, I asked for my deposit back from the other company and went with Obie. The friendly Obie team expertly installed our two-stage, variable speed blower high-efficiency Daikin furnace and Ecobee smart thermostat. The five inch filter they installed has eliminated the dust generated with the older furnace. The smart thermostat uses sensors you can put on each floor to figure out how to keep your home the most comfortable for the least amount of money. You can also adjust your thermostat from anywhere using the Ecobee app. Are the kids cranking the heat up too high while you are away? No problem, just turn it down! With our new Daikin furnace, we are saving money on natural gas every month while being more comfortable than we've ever been. No drafts, no cold spots. No noisy, clanking furnace. Complete, uniform comfort. Obie will help guide you through the rebate and zero-interest loan process. They will also schedule your appointment with the building inspector. If you are reading this, you are probably looking for a new furnace installer in Metrowest Boston. I understand the analysis paralysis that you are facing. I had been thinking about the same thing for years before I finally took action. I only wish I had acted sooner. That's why I am pleased to recommend Obie Comfort Solutions for your furnace installation needs based on my own, real-life experience.

I have been paying a monthly subscription of $40 to ensure I can get hvac service in an emergency…read moreb/c we are elderly and have physical challenges. In May the young Obie tech doing a spring A/C tune told me my outside unit had sunk and was not level meaning use of unit could damage it. He estimated cost to repair was $1400. I shopped around and found a company that estimated cost of repair at $500. Today , I told Obie to cancel my subscription b/c they were obviously trying to fleece me- a multi- year customer who is elderly and physically challenged. This is shameful conduct. Rafferty

In general, I have found this to be a great service with maintenance and responsiveness…read more However, they really stepped up when I needed them most. We got back into town on New Year's Eve to find that our furnace had failed. Chris offered to come that very night to look at the furnace and assess parts even though it was New Year's Eve. They offered me several options without any hard sell. Once we had decided his crew was there on January 2 and the entire replacement was done by January 3 in the evening. They were quick to respond and complete the project, and very we are happy with the new system.

It's been over 5 years since my last review. Target is still my choice and I am thrilled to…read morecontinue to work with them. I trust them and they have done me good with repairs to my boiler and maintaining my two a/c systems for the house. Advice has been spot on and will use them to replace and repair as long as they are in business.