We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

Kudos many times over to Underwater Pool Masters. I purchased a home in Hopkinton in 2011. UPM had…read moreperformed the pool inspection that summer as part of the home purchase. I live in Hopkinton which is a little outside of their normal service area - so when another pool company left me hanging because this particular pool was "too much work" (it has a spa, heating system ) - I was truly stuck. I called Steve White (the owner who had performed the inspection) a bit embarrassed that I had even listened to the urging of my neighbor to go with the other pool company for the opening and explained to him what happened. He was as gracious and re-assuring as one might be. What a relief and what a class act. They came down, got the pool, spa and heater up and running without issue and without any complaints that it was "too much work". I am forever grateful. Steve, Phil, Eric and Lisa (I hope I am not leaving anyone out!) go so far above and beyond that they feel like old friends. I mean that. Little things...tile replacement, filter and pump issues, troubleshooting questions are never seen as an annoyance. In an era where service is not what it used to be, they're a breath of fresh air. They simply have a customer for life.

I'm sorry to say that my experience with this company was not good. I had a date for opening up my…read morepool. No one showed up. I called and was told that I didn't have an opening set. I gave her my invoice number. I'll talk to them. Eventually the next week they came. Came and went quickly leaving the cover in a ball on the side of the pool. The pool was a mess. After opening my pool which did not include an initial vacuuming the pool is unusable. Several problems developed as the pool was left filled with debris. The the cover was removed and debris was dumped into it. I called about this. I was told wit was my responsibility to clear the cover off. When I booked the opening I asked if I had to do anything. The woman said no. My calls for help were not met. I was told no one could come to look at it for at least a month, a month !!! Totally unacceptable. I sent an email regarding my dissatisfaction with the situation to them. Perhaps the owner Steve never saw it. I was happy with his service. I purchased the new sand filter at his advice last year. Despite the fact that I bought this expensive lovely filter from Underwater Pool Masters less than a year ago I can't get them to service it now that it's not working. No one ever got back to me. They did however cash the $300 + check for it.

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

We had the worst experience working with this company. The manager, Kevin is a fast talking…read moresalesman and very disrespectful to his staff. As a homeowner, we trusted that they would abate our asbestos safely and follow proper protocol. After they finished the job, our electrician discovered that they left large quantities vermiculite in the attic and wall cavities and purposely stuffed fiberglass insulation over the vermiculite to intentionally hide it from the inspectors. These areas were easily accessible to their workers and could be reached by their equipment (and easily visible to our electrician). They lied and said the vermiculite was removed from these areas. I suspect that his workers had been trained to purposely cut corners to save time and hide their incomplete work. This was a shocking discovery. They put our health and that of our contractors in great jeopardy by leaving this cancerous material so easily accessible. When I called to have them come back to fix the problem and finish the job, fortunately they did return. However, then we had to witness Kevin yell at his workers, blaming and shaming them for the problem. It was completely inappropriate and a bit staged. I will never work with them again, and would never recommend them.

This is now the 3rd time we have used this company, once for our personal home and twice for rental…read moreproperties. The owner came out, inspected the area to be done and gave us a great price. His men showed up when he said they would. They removed everything. Cleaned the entire area and were very courteous. Air test went off without a hitch. Mr. Homsey followed up afterwards each time to make sure we were satisfied with the job and thanked us for doing business with him. I highly recommend this company and do so to anyone that asks us for an asbestos removal company. Professional and gets the job done speedily and effectively. What more can you ask for.

ABest left Asbestos on our pipes. They ran they air test for a "complete" job while the asbestos…read morewas still wet from where they only partially pulled it off, and when I tried to have them come back and take care of things, the manager avoided all calls. When I did initally speak with him, he stated that "mistakes are made, but you paid to have a good job done, and thats what we did". I said No, I paid to have you remove all the contracted asbestos. I recommend that if you want the job done, contact someone else. The owner was quite willing to express a dangerous work ethic over the phone when I spoke with him later on. Here are further details about my experience with them, including the boss' sketchy advice: First, I had asked them to come back and check on a part that I wasn t confident about because it looked like the joints of the pipes had asbestos on it still. The man I spoke to (owner? Sam) said that he would come and check things the next day. He spoke about how concerned with customer relations he was and wanted to make sure things were fine. The manager did not come as he said he would, but instead sent two employees who had no idea why they were coming and who I could hardly speak with because of language barriers. They insist that what I was concerned about was just dust They proceeded to pick up a baby rag that was in my laundry heap to clean the part of the pipe I was inquiring about, all while I was standing there with my infant, and then they strongly emphasized how I should throw this rag away. A second air test was not conducted as I had requested. I wish I had insisted because the asbestos that they didn t remove would have been dry at this point, whereas it was likely wet during the first air test. It was too exhausting to try to explain to the employees why they were there to begin with, and I was confused at why the owner/manager didn t come as he said he was. Not to mention my confusion about how they had used my laundry to clean the pipe, and how they so emphatically insist I throw the baby blanket away. My husband and his friend removed a pipe in our basement and discovered that ABest had NOT REMOVED ALL THE ASBESTOS, but had left two 6 inch sections. These had obviously been worked on but not all the asbestos was taken off. They had removed the front area of asbestos, but not off the back part of the pipe, which would have been more difficult. Difficult or not, they didn t remove it. As a result, my husband and our friend had stood directly under the asbestos that we had paid to remove, and they sawed and hammered on the pipe, getting asbestos dust all over their face and clothing before realizing what had happened. The wrapping around the asbestos had been removed, the amount of asbestos on the pipe uneven (this was very different than the condition of the asbestos prior to their work) - obviously someone had worked on it some and just not finished. Also its significant to know that they ran the test while the asbestos still would have been wet. Upon talking to ABest, the owner became really angry and yelled at for 13 minutes, admitted that they made a mistake, and that mistakes are made but that they had done a good job . He told me that nothing would come of it if I contacted the EPA and that he "knew every individual who worked in the EPA with asbestos, so go ahead on contact them because I know every single one of them ." Also indicating their ethic -- while yelling at me, he told me that WE would get in trouble with the EPA for having moved the pipe (which is why he suggest I don't report him to the EPA) - yet he said I should move it back into the basement otherwise we might have to remediate the soil! Apparently he is more concerned with covering tracks than that the soil might legitimately now need remediation, even if it is lousy that we d have to pay for it. He laughed at me and acted very much like we did something wrong for having the asbestos there, he assured me that nothing would come of this, that mistakes are made and hurled many insults at me. As a result of their carelessness, my husband, friend, and children all were doing things they should not have done with asbestos around, He did offer to come and take the pipes away, but that doesn't change the exposure that has taken place. I would STRONGLY recommend AGAINST using ABest. Get your asbestos taken care of by someone who will take care of it.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

Christine from Caulfield Environmental was amazing to work with! I reached out her and we scheduled…read morea time and date for the inspection quickly. She did the inspection of my property when we agreed to and everything went well. The process was smooth and easy! Definitely would recommend her to anyone!!!

From the owner: If you need a lead paint inspection we're happy to help! With over 33 years of inspections under…read moreour belts- we are ready to help landlords and homeowners with inspections, consultations and certificates of compliance. Our inspections are very comprehensive. We use a super fast X-Ray Machine to test for the presence of lead-based paint. And- best of all- our turn around time is FAST. You'll have your paperwork emailed to you quickly.

I rarely leave reviews, but Adrian and his crew were absolutely fantastic. They took down our…read moreasbestos siding on our big old 2-family in no time at all. Their communication was great, their crew was a well-oiled machine, at no point did I get the impression they were cutting corners on safety, and they left the site spotless. They dealt with a very difficult section of material over a sunroom with no complaints, and they worked well with our neighbors and our shared driveway. My tenants were happy, too. And even though I don't usually go with the low bidder, they were 20% less than the other quote I got and seemed easier to work with. I only wish they did construction, because I'd hire them again in a minute if I had the chance.

I don't have enough words to say how amazing Adrian and his team were. But I'll add one more voice…read moreto repeat all the glowing reviews here and on Homeadvisor -- as many others have said, Adrian was timely, communicative, incredibly professional, and all-around pleasant to work with. We were in the middle of a big renovation and because of our poor planning, we didn't do an asbestos test on our ceilings until after the kitchen had already been half-completed. When the asbestos test came back positive, we put everything on hold and had to scramble to find somebody who could competently remove the popcorn ceilings. Since the popcorn had been sprayed directly onto the concrete ceilings, it would have to be manually scraped off, and the first contractors we interviewed quoted us almost $18000! Adrian is licensed and after a quick inspection he gave us a very reasonable quote for a third of the price. We checked his license number on the public record of Massachusetts asbestos projects (https://eeaonline.eea.state.ma.us/portal#!/search/asbestos) and everything checked out; he's worked on lots of projects in Massachusetts and his reviews were excellent, so we decided to hire him. Since we were evacuating the apartment anyway, we also asked him to do some odd jobs he was here -- a new paint job, new vent fans and lights for the bathrooms, and repairing some damaged walls. His team did a great job and left the space very clean and looking like new. During the project he sent regular updates (with pictures!) over text, to let us know how things were progressing. While he was replacing one of the bathroom vents, he found out that there was not enough space in the wall for the new vent we had purchased. He texted me right away and after we discussed a few options, he figured out a way to rearrange things so that the vent would fit in a different spot in the bathroom. In general, it was super easy to get in touch with Adrian if we had any questions or requests -- he responded to texts and emails within a few hours, if not immediately. He was also very prompt in sending all the city paperwork, licensing, and insurance information that the building's homeowner association and management company needed to approve the project. When my family found out about the asbestos we were incredibly stressed about managing and paying for the abatement, and Adrian really made the entire project as simple as possible. All we had to do was tell him what we needed and he got everything done, within our budget. We evacuated the apartment and came back in a week when Adrian was done, exactly on schedule. All in all Adrian was a pleasure to work with and I would wholeheartedly recommend him to anybody looking for a competent, punctual, professional, and reasonably-priced asbestos abatement.