My experience with A & A for gutter cleaning was one of the best I've had with a contractor of any type. Here's why: 1. Maegen was incredibly responsive. Any questions or concerns I had were answered very quickly. 2. The price was absolutely right! 3. They have a formal job system that notifies of their booking with the name of the person coming out, when they'll be coming out, and what services will be performed. 4. The invoice sent after the job was completed was very detailed, and included photos of the work completed. The invoice also makes it easy for you to pay online if you'd like. These aspects of the company absolutely separate them from the rest, and I'll continue business with them anytime I need it, and will be recommending them to anyone looking for these services. read more

Mark me down as completely done with A&A. Here's the history - have used them for windows for many years. At first, they were great. After several years, I had a couple of experiences with them that were less than great but stuck with them. Last year, tried them for gutter cleaning and it was a ridiculously bad experience. Thinking I had simply learned my lesson on trying them for gutters and that they were still okay for windows, I decided to stay on automatic scheduling for windows again this year. Here's where things go bat-crazy... As is typical, I received a first email from them several weeks ago indicating they had a date for my annual window cleaning (June 2 between 10:30 and 12:30). Okay. I put the date and time on my calendar. Then, also as typical, I receive a reminder a week later. All good. I've cleared my schedule and I'm ready for them. Today is June 2. 12:30 comes and goes. No call from them. I figure they might just be running late. I call them at 1:30. No answer. I leave a message, inquiring if they are still coming. No call. I email them and ask the same. About an hour after I send my email asking if they are coming, they send me an email. Here is the complete email from them word for word: "No, we are not coming. After we noticed that you had not been reading the emails we were sending, we started attempting to call you to confirm - We've been calling for several weeks, but whenever we called, we received a busy signal. As we were unable to contact you to confirm the job, we removed you from the schedule." Kyle Castillo | Operations Manager Pretty amazing stuff. A couple of things... Not sure what Mr. Operations Manager is talking about. He "noticed" that I wasn't reading his emails??? Uhhhhh...not sure if his AI isn't working correctly or something but I read both of his emails. How else did I know they were coming on June 2 between 10:30-12:30? The better question is: does he know that the emails he is sending out don't request a reply of any sort from the customer? Moving on, he says "we started attempting to call you to confirm" and had been "calling for several weeks"??? My phone number is the same as it's been for several years - get calls on it all the time - either A&A isn't calling the right number or they have a very old number on file. Either way, that's on them. Long story short: after giving this company second/third/fourth chances for years, I'm done. But you decide for yourself: is this a company you want to do business with? read more

Fantastic! The gentleman from A&A Window Cleaning were thorough, kind, considerate and punctual!

Thanks A&A Window Cleaning for the great work. The windows sparkled, the screens were put in place and the works were very helpful and accommodating. Always a pleasure having them do my work twice a year. See you in early December! The VACCA's read more

Interior & exterior windows were sparkling clean!!! Excellent job every time we have had them here over the years!!

Please save yourself time and utilize another service. Cleaners came ill prepared with the wrong size ladder to handle 3 floor house. Then they marked the job complete with out preforming anything. Luckily i was home and witnessed the whole thing. Had to call up the company and had to fight and convince them that their team did not preform the job. Second crew came out. Had not clue what was going on and asked me a million questions. No communication from the office. after i spent time telling them what happened. they still did not preform the job 100% horrible. Had to hire a second company to clean. read more

A truly professional organization that makes customer happiness their #1 priority. Any issues... ask to speak with Meg.

So far so good! I called and got a receptionist that looked up my address immediately and gave me a quote for gutter cleaning over the phone from a Google map view! She said they will be in my area and if they do the cleaning when I am not home they will just put a bill on my door. Crazy convenient! I will update my review after the job is done. read more

I have used AA Window for years. When the crew came out this spring the quality of work was not there, not only was I dissatisfied with the cleaning but the crew had no respect for my property. I came home to not only dirty windows, but to damaged gates on my deck among other things. I called and complained, sent photos for future training, did not ask for a discount in any way, I like to give companies chances. AA Window was scheduled to visit my home on 10/31, they did not show at all. I received a text from Dan explaining that they were not going to get to me and asked if they could come on 11/1, I responded " That it is fine and thanked him". The crew should have arrived between 7:30 and 8:00, when I messaged Dan and asked where they were, he said I never responded at which time I shared the screen shot of my response. Dan never apologized and was very short, therefore I have chosen to not use this company going forward nor will I continue to refer them. Everyone makes mistakes, it has how you handle it and in this case I give Dan an F in customer service and professionalism. He made it apparent that my business is not valued. read more

Had them out for the first time for outdoor and partial indoor window cleaning on my many-windowed 2 1/2 story house. They were on time, fast, efficient, and did a GREAT job. I'll be using them again FOR SURE. Highly recommend! read more

Terrie and Juan were at my house 7/13/21 to clean my porch windows. They did such a great job that even though the sun was not out, they made my windows look so sparkling clean as if the sun was shining through. A & A window cleaning has always done my windows and as usual have done a great job. I highly recommend this company. A.Brown read more

Recently had the windows of my condo. cleaned. Very pleased with the service - on time, good job will use again

Just had my windows cleaned for the first time by A and A cleaning. The team was incredible. All of the workers were so kind and dedicated to providing a first class experience to me. My house looks great and a very fair price ! I will be booking with them twice a year, and I encourage you to think about the difference A and A' professional window cleaning will make to your house! read more

My company manages properties throughout RI and MA. We're always looking for good service companies to work with to upkeep our own and our clients properties. A&A Window Cleaning held up to our standards and truly surpassed our expectations! I called to have a package of our properties cleaned, as the winter was harsh and left them looking a bit on the undesirable side. To my surprise, the owner of the company, Al, came out and met with me to personally price each property. He was pleasant to work with, explained the process to me in detail, and was understanding of the urgency we had in getting the properties back to the standard in which we like to market them. Our properties have never looked better! I would definitely suggest A&A to any and all of my clients. If you're looking for great service, a pleasant experience, and exceptionally clean windows..A&A is the place to call! read more

Easy to contact and to make an appointment for gutter cleaning. The work took under a half hour. The guys were friendly. And they made invoicing super easy. read more

Zac and and Bill did a great job. They wore masks, double checked their work and put everything back in to its proper place. Highly recommend these two men and AA Window. read more

I am very hard to please when it comes to my home. A&A was at my house next day for a quote, got me scheduled quickly for a cleaning during the holiday season, and did a great job. They had 3 guys come and they did the job very quickly and efficiently. Their prices were very fair and came in lower than competitors (that my friend hired and was unhappy with). Thank you!! read more

Al was very responsive and he came out to clean the gutters within a couple of weeks which is very good especially with it being at the holiday season.. The price was very reasonable and he did a thorough job. I recommend him and plan to use him again. A+ on communication and service! read more

I used A&A Window Cleaners for the 30 years that I lived in North Scituate, RI. Moved back to RI after being away for 7 years and was so happy that A&A was still in business. I needed my windows cleaned and was hoping to get them done for a party that I was having at the house. They "squeezed" me in, came right on time and did an excellent job. I appreciated the follow-up phone call and am booked for next year. read more

Highly recommend A& A Window Cleaning. Excellent customer service, quick response time in getting a quote, easy to schedule convenient cleaning sessions, and the end result was perfection. Special thanks to Al for his attentiveness and professionalism and a shout out to Steve who made my windows sparkle. read more

I have used A & A every Spring and Fall since purchasing my home. I can not imagine any better service from a HOME SERVICE Company. The employees who come to your home are friendly, courteous and respectful of your property. The window cleaning job that they do defies any criticism. They always go above and beyond my expectations. Having said all that, let me add that the cost is very reasonable. I am lucky I found them. read more