We are thrilled with our new bathroom. Bay State's team was great at communicating with us about…read moreeach aspect of the job, from helping us understand the design process to helping ensure the final touches were right. Clara created the design with me, and Andreina was our project manager. Jimmy, Marcio, and David were careful with our house and with keeping our cat inside. :) They are not cheap, but the quality is excellent. My bathroom is now the only place in my old house with square walls and level floors. The tilework is beautiful as well.

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

NEDC did a major design and renovation on our house in 2024, centering around the kitchen. It's…read morestill amazing to me how much positive impact this project has had on our lives. The new open space is just a joy to be in, even when we're not cooking, but even more so when we are. We are grateful for Schneidee's guidance through the design phase, recommending so much we would never have thought of ourselves, and generally being sure the new space would work for us. And it was tremendously comforting to have someone of John's expertise and resourcefulness guiding us through construction. Both Schneidee and John were a real pleasure to work with. I must admit, I thought "lifting spirits with spaces" was just a nice slogan, but it is indeed a real experience we have everyday. Super happy and super grateful!

We had a terrific experience working with David and his team. Our project ended up being smaller in…read morescope than we had originally anticipated, so David ended up giving us referrals to colleagues, rather than us working with him directly, but the interactions that we had with NEDC were, enjoyable, informative, and inspiring. David listened to our concerns and our ideas, and then brought other ideas to the table that we never would have thought of, but which would creatively solve our problems. He was a great listener, and then direct end up front with us about possibilities. We hope that we will have the opportunity to work with NEDC on a longer-term basis in the future.

Fabulous experience!!! Their initial project estimate was absolutely spot on, the workers were…read morecourteous and prompt, the prep and clean-up were immaculate, and the finished product was first class....A++++!!!

Abacus is a top notch company that cares about people. I am a physical education teacher and I got…read morea basketball hoop donated for my elementary school. Problem was I need a concrete footing and no one was willing to help. I finally decided to reach out to companies myself and see if anyone would be willing to donate their time and some concrete. I called one day talked to a person on the phone, that afternoon I was emailing with the owner and less than a week later they were out donating their time, digging the whole and pouring concrete (in the snow). I can't share the whole back story to the basketball hoop but if it wasn't for Abacus, I don't think our school would have ever got the basketball set up. I give this company an A+ and will recommended them to anyone who asks.

Unfortunately, my house was effected by the 2015 Boston snowpoccalypse. After four months of…read moreinterviewing a few non-ideal contractors, I searched Angie's List and came across Bryson Builders. Overall, for me, Bryson Builders was a great decision, because Peter, the contractor, has experience with the insurance claim process; he is not "salesy" and listened to my concerns/questions; and he had a thorough estimate that clearly outlined all the work that would be completed. Having never been through a renovation, the repair process went beyond my expectations. Given that my roommate and I were still living in my home through the process, it was not as bad as I thought it would be. The Bryson Builders team members were professional and treated my home well. For the most part, the work area was cleaned on a daily basis and I can see progress as time passed. Due to my schedule, I appreciated the flexibility in being able to communicate with Peter via phone or email. I received updates from Peter frequently allowing me to be mentally prepared and/or to prepare my home as necessary. The finished product is so amazing, from the quality paint job throughout the home, the installation of the countertops, electrical work, and the bathroom tiling to the roof replacement. Not only does my house feel more like home but I feel confident that my home can withstand another snowpoccalypse. I appreciate Bryson Builders' hard work, and really feel that things would not have worked out if I chose another contractor. Bryson Builders will be my go to contractor in the future.

Peter and his roofing guys are amazing! After a long search for a contractor to replace our roof we…read morefinally decided to go with Bryson Builders. The roof was finished in one day, and the guys cleaned up like nothing happened. I highly recommend this contractor and his crew!

When I first contacted this company via email, I was very impressed by the prompt response and that…read moreJim scheduled an appointment for the following day before 11:30. At 9:22 am Jim texted to say that he would be there at 11 but called me by the wrong name, Danielle . I let him know who I was and he apologized saying he confused me with someone else . He texted back 7 minutes later to say he wouldn't be able to see me before 11:30 presumably because he gave "Danielle" my appointment. He could now see me between 1 and 3. I texted at 2:30 to ask for an ETA . He texted back to say it would be more like 3-4. I texted Jim at 5 to say that I didn't think he would completely blow me off and that he was inconsiderate.That was a lie because I knew early on in this exchange that I was being deprioritized as a new client.He responded to say he was sorry ( for the first time) and said he had a technician headed to my house but just called him to turn around and come back. His turn to lie. He never reached out when he knew they wouldn't get there between 3&4. He waited for me to text and then made up a story . I'm glad he's busy enough that he can blow people off without even a text .What he doesn't know about me is that I hire people for my entire neighborhood. We all have issues that need addressing. This company really disrespected me and wasted my time.

I reached out to Bio Pro Boston earlier this year to help me address a hoarding situation with an…read moreelderly family friend facing serious health challenges. Jim was always amazingly responsive and willing to meet with me and the friend several times to go over options for mitigating the situation. This preceded my contracting with his firm for work! Jim operates transparently with pricing and setting expectations before the work is undertaken. When the time came for the work, his team was professional and courteous. At all times the work was conducted with the goal of complete customers satisfaction. Bio Pro understands the emotional challenges hoarders have and operates with compassion when mitigating a property. Additionally, I must credit Bio Pro for educating me about disclosure rules, practices and the definitions unsafe conditions defined in the Uniform Inspection Checklist. If you have a person in your circle that's a hoarder, I want to you to know you can contact Bio Pro in confidence to explore options.

This place couldn't be easier to use and the people who staff it are always helpful. In case you've…read morenever been: You drive in, they tell you what goes where, you drive by bins for the different materials dropping in your items, (they help with heavy items), and you keep driving straight ahead and out to the street.

I seem to have enormous amounts of cardboard from Amazon boxes. They take a lot of stuff but not…read morewooden items. Certain large plastic items are offset as well. They are always friendly, BUT they DO REQUIRE ID proving you are a Watertown resident. I took a copy of my utility bill.