I have been trying to reach the owner, Randy Joslin, now for 2 months. He did complete work at my…read morehome in 2020 and promised to return fo more repairs this year. He will not answer my phone messages and return my calls. I guess one could say that Heritage "does not care." Karl Barke

I am in the process of purchasing a house in Longview WA. My inspector pointed out that the attic…read morehad a previous fire and that I needed a specialist to come out and make sure the integrity was still good.... After calling COUNTLESS COMPANIES to which none returned my calls nor offered me an estimate RANDY came to the rescue!!!! He was on time and very professional. He immediately got to work on looking at the attic. He did not up sale me and instead told me that nothing was wrong and it is still in good condition! He also did not charge me for coming out which I greatly appreciated and I will be using his services again in the future! I would recommend Randy to anyone! It is very hard now days to find a ethical contractor who wont try their hardest to make as much money as possible!

I use ServiceMaster to deep clean the carpets at the Theater Pub. I am always happy. They show up…read moreon time and do a thorough job!

We had a water leak in the ceiling. They had a crew out here immediately to start drying…read more Everything went down hill from there. The job was never finished. Double D construction was the subcontractor doing the work. They would come in, work for a short time, or no time, and leave without telling us when they'd be back. They would leave drink cups and cans in the middle of the floor. They would leave woodwork they pulled out laying in walkways with nails sticking up. They would move things into walkways, block the walkway, and just leave it there. I contacted Service Master innumerable times about issues. Finally one day the workmen just stopped coming. When I called to find out when they would be back, I was told that they were finished. They weren't. I sent a list of all the things yet to be finished. The manager from Service Master came back, did one or two little things and left. The job is still not finished.

JEFF RAUCH Owner of ERS does NOT pay his subcontractors as promised! Has not paid us for last13…read morehomes we finished. We are in process of having to ask Construction Contractors Board for help on collecting our money owed to us since fall of 2025. We have also had to contact owners of the 13 homes.

Great company, understands insurance work and handles jobs professional.read more

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

The owner an crew did a really good job for me an went beyond what they were required to do an…read morethey me out all the way.

Top notch work and Lewis is very informative and friendly He's very experienced in ALL he does and…read moremany many years of experience under his belt

I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

I found New Leaf on Yelp after we learned that my home's crawl space needed some serious work to…read moreget restore insulation, clean up debris left by the previous homeowner, and remediate pest activity/evidence. New Leaf responded to my initial inquiry promptly and sent Shaun out for my estimate. Dispatch left me a message to confirm arrival. Shaun arrived on time and walked me through aspects of the job, and made suggestions to resolve some ancillary concerns we had about pest entry on the property. New Leaf delivered a clear, easy to read estimate via email. I selected New Leaf and we scheduled our appointment. Again, New Leaf called ahead and confirmed our scheduled appointments (Thank you, this goes a long way!). Shaun came out to do some initial pest control work, and then on a second visit came back with a two-person crew. The team laid plastic down in my home so as to not make a mess during the cleanup, and wore PPE for the job. I'm glad the company believes in following precautions for homeowner and employees alike. New Leaf removed all debris, laid a moisture barrier, replaced ventilation piping, replaced insulation, and tidied up items that were hanging too low from the floor above. The situation looks MUCH better. After several hours, the job was complete. I inspected the crawlspace with Shaun, and he did a thorough walkthrough/walkaround of the job site. He was very patience with my many questions, which I appreciate. New Leaf is scheduled to come out in a couple weeks for a follow up appointment/check on the results. I'm happy, and recommend their services.

They did a great job taking care of the mold in my attic I would use them again if I needed them.read more

The company owner promptly replied to my service request for mold remediation. They are a…read moreprofessional company that deals with a lot of mold issues. He explained their services in detail. They are not cheap, but they are very detailed, high quality, and warranty their work unlike some other companies. If was not balancing 3 parts in 1 project on a fixed budget, I would have immediately scheduled them!!

From the owner: Since 2008, Linnton Restoration has been Portland's premier damage restoration company, setting…read moreindustry standards in water damage repair, fire restoration, and mold remediation. From humble beginnings as a family-operated business, we've grown into a full-service restoration enterprise serving the greater Portland metropolitan area with 24/7 emergency response capabilities and state-of-the-art equipment. "Our commitment to excellence isn't just about fixing properties; it's about restoring peace of mind to our community members during their most challenging times," says Leta, Linnton Restoration's founder and CEO. This dedication to customer care, combined with our IICRC-certified technicians and cutting-edge restoration techniques, has earned us recognition as Portland's most trusted restoration service provider. Looking ahead, Linnton Restoration continues to expand its service offerings while maintaining its core values of rapid response, technical excellence, and customer satisfaction. Our recent investments in advanced moisture detection technology and eco-friendly cleaning solutions demonstrate our commitment to combining traditional craftsmanship with modern innovation, ensuring we remain at the forefront of the restoration industry in the Pacific Northwest.