My experience with MR TOWING was an absolute disaster from beginning to end. My insurance company…read moredispatched them to give me a jump-start after I called at 6:40 AM. I was told the driver would arrive in 20-30 minutes, which seemed reasonable--until I ended up waiting over 70 minutes with zero communication, zero updates, and zero professionalism. When I finally called the number provided, the situation somehow got even worse. The person assigned to help me was literally still in bed. I could hear him yawning through the phone, sounding completely confused and half-asleep. He admitted he had been sleeping and was still accepting jobs anyway--something that makes absolutely no sense for a company that claims to offer roadside assistance. Instead of apologizing or showing any urgency, he expected me to wait even longer while he figured himself out. The level of incompetence was unreal. I was stranded with a dead battery while the "professional" who was supposed to assist me was just waking up and trying to remember what planet he was on. And to make everything worse, I would have expected management to call me after this mess, to apologize or at least acknowledge the situation--but unsurprisingly, I heard nothing. No call, no follow-up, nothing. That silence alone tells me everything I need to know about how this company is run. Based on my experience, MR TOWING is unreliable, unprofessional, and completely lacking in accountability. I would strongly recommend avoiding them at all costs.

Moe was great. Professional, patient, and extremely helpful when my car broke down on the I-5. He…read moremade a stressful situation simple and easy to deal with. Really appreciated his calm attitude and quick service. Would definitely recommend M & R Towing.

Tony was very responsive and professional. I were already a bit on edge from a terrible experience…read morewith a different vendor. My wife spoke with Tony, who was professional and knowledgeable, and he arrived quickly. I was apprehensive based on the previous vendor, but I honestly couldn't have imagined a better towing experience. I hope I don't need a tow any time soon, but know I'll be calling Tony if I do.

Best service in town!! My 2022 Cadillac Escalade had a blow out and Tony, saved me! He was the only…read moreone in town that would tow my 130k truck and did a fantastic job!!!!! Thank you Empire!!

Fake business that only connects to a regional dispatch. Avoid and call an actual business. Dont…read moreget okay doked! Not a good or quality experience for me at all.

Excellent service! I was involved in an accident that left me unable to move my car and stranded on…read moreUniversity Ave. My insurance company connected me with La Mesa Towing and I'm so glad that they did!! I called and Patrick arrived promptly and was extremely helpful/professional (despite my tears and frustration lol). He made sure I was okay and reassured me my car would be just fine. Hopefully I won't be needing to get my car towed again, but if I do I will definitely be calling La Mesa Towing, great customer service and low prices.

Called to ask if they provide impound service. The guy was nice enough to refer me to someone who…read morecould help. Appreciate it!

Called ten towing companies purporting to service Carlsbad before finally reaching this business…read more The owner answered the phone right away. When I told him where my car was, he immediately knew the lay if the land and asked if it was on a hill or not. This is the type of experience and local knowledge that is important. He arrived very quickly, towed my car to the dealership, knew where to leave my car, knew the service people and actually went into their office and had one of them come out to start the repair process. It was my first time to the dealership so this was extremely helpful. Rate was reasonable. Cant recommend this company highly enough.

Helped me fix my bumper that got slightly torn off from a curb. They were honest and said the whole…read morething could be replaced or it could just be bolted up, which was fine by me. I appreciated their honesty and will definitely be back should I need more body work.

I had a serious hit to my new camry with two driver doors destroyed completely. I was referred to…read morethem by the insurance company. I was totally amazed by the quote as it was very reasonable and any insurance certified shop would have charged more. They took care of the whole process from towing the car to informing when it was done. The work was professional and went through all the details what was involved and also pointed to me that there was small tear in car seat and would have been more costly to fix it then just leave it since it was at not so visible and unused part of the seat. They followed up with me after a week to find out if I found anything wrong with the car. I would definitely recommend it and is worth every penny.

I had a great experience with Roadside Towing. Here's why. Everyone I talked to was friendly and…read moreprofessional. The dispatcher gave me a clear ETA, and the driver was knowledgeable and careful with my car. The tow truck arrived exactly when they said it would, which was impressive.The rates were reasonable with no hidden fees. They called after the service to ensure everything went smoothly.Overall, I highly recommend Roadside Towing. They made a stressful situation much easier.

Jay was extremely responsive and helpful. Had my car running again within 60 seconds of arriving…read more Came in at the lowest quoted price as well. Highly recommended.

I had an issue with not being able to change my tire and my man Sal came through and hooked me up…read more I don't know what I would've done had it not been for Sal, my life as I know it would've fallen apart.

I had a flat tire at my friends and Sal was really nice! Communication was there and very helpful…read moreas well!

This company is responsive, fast, I didn't have to wait more than 25 minutes, but I also was in…read moreCarmel valley area. The driver was really nice, he did make me feel safe and comfortable throughout the entire process. Something hit my VW in the road and it messed up my tire rod. This tow was fast service, easy to work with and had the difference calculated by my insurance coverage so payment was easy to complete.

Quick, efficient service. Evan did a great job. Arrived…read morewithin 15 minutes! Great job.