After seeing this review, DryBoston reached out and we were able to get them to compensate us for…read morethe damages and losses. It was disappointing that we had to go through this process in the first place - and that we had to be the ones to reach out and ask - but I appreciate that they were willing to make things right in the end.

Mike from DryBoston was very courteous and professional to work with. I called because we had…read morewater leaking under our stairs in the basement. He did a mold assessment and determined where the water source was. He brought in his equipment to dry out the space. After a month the space remains completely dry and we have had several rainy days. Mike was honest and trustworthy. I will definitely recommend him to friends and neighbors! Scott H

John is very personable and his price was very competitive. He got the job done with high quality…read morein a timely manner as well. I highly recommend John and ATA.

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

I called after they responded to a Yelp request. Don asked me to tell why I thought I had mold…read more Every 2 words he interjected with a question. After a few times I said you asked me to tell you and I will give you the information. Well, I was interrupted an additional 2 times. When I asked if he could stop interrupting me and let me finish a sentence, he hung up! I found the brief interaction unprofessional, disrespectful and rude. Since this was a first time impression and opening communication, I would NEVER recommend this company to anyone. I could not imagine trusting this company representative with my home. I would give "0" stars if it were an option!

From the owner: Since 2010, Roslindale Restoration has been revolutionizing the damage restoration industry through…read moredata-driven solutions and predictive analytics. Our innovative approach combines advanced moisture mapping technology, IoT-enabled monitoring systems, and sustainable remediation practices to deliver superior water damage restoration, mold remediation, and emergency restoration services across Greater Boston. Under Patricia's leadership, we've pioneered the integration of thermal imaging and AI-powered damage assessment protocols, setting new benchmarks for restoration accuracy and efficiency. Our commitment to environmental sustainability is reflected in our eco-friendly cleaning agents and energy-efficient drying systems, while maintaining the highest standards of IICRC certification and OSHA compliance. As industry thought leaders, we're actively shaping the future of restoration services through our research partnerships with local universities and our investment in emerging technologies. Our focus on preventive solutions and structural health monitoring represents a paradigm shift from reactive to proactive damage management, positioning us at the forefront of Boston's restoration industry evolution.

We highly recommend Bob and BGS environmental services for their efficiency and professionalism…read more We had a problem with mold growing in the attic due to poor ventilation. The whole process between first contacting them and finishing the project was so effortless. They kept on top of communications with quick updates and professional attitude. Bob not only dealt with our problem he gave us great advice on how to handle it in the future.

I had a dishwasher leak which damaged the wood floor in my kitchen. I reached out to BGS and Bob…read moreresponded quickly over Yelp. He evaluated the situation and provided a remediation estimate that was half of what ServPro quoted for the same amount of work. The actual job took two days with drying time overnight. Bob was able to cut out the damaged floor, remove the felt underlayment, and dry and clean the subfloor underneath. He also moved the appliances out of the way and put them back after the work was done. I'm very happy with the final results and I would recommend BGS to anyone looking for a water damage/mold remediation expert. - Alex S

My house was built in 1742. It has a hand-dug cellar, and a series of small additions have been…read morecobbled on over the years, creating odd angles and connections. It's a challenge to figure out the real source of most problems, and then it takes some ingenuity to figure out how to address them. Mike provided sensible, clear advice and explanations, and followed that with good work at a fair price. He's also tidy, reliable, pleasant, and dog-friendly. Mike is about to finish 3-days on 2 projects, and I'm already planning another round of home repairs.

Hired Mike to repair rotted and damaged windows and trim boards. Received a fair price and the…read morework was completed on time and with complete satisfaction.

After the water damage from a clean water pipe leak in our basement the place looks sad. The cut…read moresheet rock all around room and left it....never to return. The crew acted like it was their first time and so it was from what I heard. A woman in their crew asked me to leave a yelp " And the damage will get fixed faster. ! Should have guested that she was lying....know its time for the truth She or the crew never came back. !!! My advise is to find anyone else with a great rating the the Sevpro to do the work correctly.

I have used servpro in Marshfield for cleaning sevices in my home and office for 15 years. They…read morehave always been friendly, prompt, reasonably priced and did an excellent job. Today I called for a carpet cleaning because one of my pets had an accident on the living room carpet. Reverse all of the above Rude, slow (over a week) over priced (more than twice what 2 local competitors charge. As far as quality I'll never know I have called someone else (Major Company) Who is charging 50% less and will respond by 1st of next week. Their secretary told me that they really don't want to do carpet cleaning "only the big jobs"of fire and water restoration ! They have just taken over the franchise from the previous owner . Final straw she hung up on me when I staarted to complain about the time delay (since it was a pet mess)

I recently purchased a new home with some sump pump issues and wasn't sure if the builder was…read moregiving me a runaround about fixing the issue. I wanted a second opinion from a professional. I called Watchman and spoke with the owner who gave me his opinion. He then offered to come out and take a look. Upon coming out, the owner gave me his opinion and recommendations which I could use to go back to my builder with. Watchman did not charge me for this and did not attempt to sell me anything. They simply advised me of some changes I could ask the builder to make as part of my new home's warranty. It's refreshing to encounter a company and owner that genuinely want to help people.

As I take a break from mopping up water and watching my husband dump 16 gallon shop vac buckets of…read morewater out one after the other from vacuuming the water that is pouring into my finished basement, I am reminded of the time I tried to get Tim, the owner of Watchman Waterproofing, to make good on his "lifetime guarantee" of waterproofing. After spending over $80,000 on a full perimeter system with a sump pump and finishing our basement, I am left with a vendor that refuses to make good on his guarantee, and a house that STILL gets water. Tim told me to "go ahead and sue him" vs. making good on his work. DO NOT DO BUSINESS WITH THIS COMPANY if you care about your property ACTUALLY being waterproofed.

Didn't want to leave a bad review but after attempting to contact the owner of this company I felt…read morepeople should know what to expect and maybe the owner will see what I wanted to talk to him about. I had a 12 - 2 hour time frame and he got here at 5:20pm. Michael did a good job on my carpet but they were left very wet. Took almost 24 hours to dry and I had fans on the carpet. I had him clean my ottoman because I spilled some water on it and it left a water stain. He did tell me that it might not come up. That water stain came up but he left other water stains and black marks all over my ottoman. When I texted him about the black spots shortly after he left he responded w a rude defensive answer telling me that he didn't leave the black marks and told me it was a stained ottoman to start with. I told him it was not a stained ottoman. Since then no one will respond to my texts or messages. Horrible customer service and expect a late arrival as others have mentioned. If someone just got back to me and fixed my ottoman this review would not be here.

Awesome. I saw the…read moredeal on Groupon, and like all smart Groupon-aholics, I checked Yelp first (hint, hint for anyone who does not do that first because you should NOT be sucked into a great deal unless you read the reviews first) and saw all of the great reviews. I was moving and needed to get the carpets cleaned, so I bought the deal and called. They were very nice, especially when I said "yes, I'd love to have it done on the 31st, like everyone else!". I added a flight of stairs for $49 as well. Received a call the day before (yesterday) giving me a two-hour window, and today, the nice guy (whose name I don't remember, sorry) called to ask if he could come a bit early? EARLY? Um, sure. Quickly got everything into a couple of rooms without carpet, gave the dog some toys, and the three rooms AND the stairs were cleaned in no time. Really, I couldn't believe it when he said he was finished, and the carpets looked GREAT. My goal is to not have carpet in the future, but if I do, I would definitely call these guys again, Groupon or not. Tips for good Yelpers: vacuum first (they are there to clean the carpets, not vacuum them for you), give your nice cleaner some water on the way out and a tip. And a "thank you". And call Beckwith!!

We are currently in the process of restoring our 1920s home and Gabriel and his team did every wall…read moreand ceiling. It's an old house, so there isn't a single area that's level and there's little nooks & angles in every room, and somehow his team were able to work absolute magic and deliver a beautiful polish to every space while working with the quirks of an older home. The crew took the time to carefully cover all the floors & left the space tidier than it was when they arrived. Gabriel and his team were incredibly responsive, punctual, professional and we couldn't be happier with the end result.

Oh my gosh, this company is *great*, and we're so grateful for Gabriel's help. A team of two showed…read moreup at my family's work in Wellesley this morning and made quick work of the half dozen holes left behind from some electrical work. The team was friendly, professional, and very careful with our freshly refinished floors. I'd recommend them highly!