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    ServiceMaster Restore by EMS Pros

    4.7 (74 reviews)
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    11 hours

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    100%

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    Hallway wall cleaned and replaced
    Rahoul G.

    If you need some quality work in your home done due to unforeseen damage, I can think of no one better to recommend than ServiceMASTER. At every point in the removal, cleanup, and reconstruction of our hallway wall - due to a slow leaking pipe which drained under our floor tiles - we were treated to professionalism and the highest of standards. An initial consult with managing partner and COO Zach Galajyan, constant communication with our project manager Andy Santrosyan, and three specialized crews put our entranceway back together, taking into consideration our work schedules and treating our home with the utmost respect throughout the entire process. The first crew removed one side of the wall (leaving the other side untouched so we wouldn't have to remove a large set of kitchen cabinetry). They inspected the area, tented it off for minimal impact to us and the rest of our house, treated the insides for possible mold growth, and left an industrial fan to dry out the area completely. They even arranged for a service to test the air for mold spores after the section was completely dry. After the area passed inspection, the tent was removed, and a second crew came to match and install a new wall section with wood paneling and trim. Finally, we had a three-man painter crew who sanded, sealed and finished the paneling before repainting it, the walls above, and the ceiling (three different colors). All three crews were well staffed and experts in their field. They took their time and did the project to a standard even better than the original wall. We are very grateful to have experienced this level of service and so happy to have our home back to normal. Thank you ServiceMaster! Rahoul and Katherine Sherman Oaks, CA

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    2 years ago

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    Photo of Zach G.

    Zach G.

    Helpful 4
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    2 years ago

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    Photo of Zach G.

    Zach G.

    Helpful 0
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    1 year ago

    Helpful 0
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    4 years ago

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    Zach G.

    Rahoul thank you for your business and review!

    Helpful 2
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    1 year ago

    Helpful 2
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    2 years ago

    Helpful 0
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    3 years ago

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    Zach G.

    Thank you Aaron!

    Helpful 0
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    2 years ago

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    Zach G.

    Helpful 0
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    3 years ago

    Helpful 2
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    7 years ago

    Helpful 19
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    3 years ago

    Helpful 3
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    4 years ago

    Don't bother calling, unless it's an emergency and will be claiming through insurance, they don't want your business.

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    Zach G.

    Helpful 1
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    3 years ago

    Helpful 0
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    7 years ago

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    2 years ago

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    Zach G.

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    4 years ago

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    Photo of Ara A.

    Ara A.

    Thank you very much Jacqueline!!!

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    4 years ago

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    3 years ago

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    Zach G.

    Thank you Lucas!

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    5 years ago

    They were quick, professional, and knowledgeable. I recommend them highly. Helped dramatically reduce a stressful situation quickly.

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    Ara A.

    Sharon’s thank you for your business and review!

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    Photo of Elena T.
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    7 years ago

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    Ara A.

    Thank you Elena very much for your business and review!

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    8 years ago

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    Ara A.

    Thank you Mercedes!

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    6 years ago

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    Ara A.

    Thank you Fran!

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    5 years ago

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    Zach G.

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    6 years ago

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    Zach G.

    Thank you Adam!

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    7 years ago

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    Zach G.

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    4 years ago

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    6 years ago

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    Zach G.

    Thank you very much!

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    6 years ago

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    7 years ago

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    Ara A.

    Silvia thank you for your business and review!

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    6 years ago

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    Ara A.

    Thank you very much for your review and business Harrie!

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    5 years ago

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    Ara A.

    Thank you Matt!

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    6 years ago

    Great prices and great service. Impressed! Did what they needed to do and were fast & friendly. Very pleased

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    Ara A.

    Thanks so much Robinne!

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    5 years ago

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    Zach G.

    Thank you very much for your review and business!

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    6 years ago

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    6 years ago

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    Ara A.

    Thank you very much for your review!!!

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    6 years ago

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    Ara A.

    Haibert thank you very much for your review!

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    5 years ago

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    Zach G.

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    6 years ago

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    Ara A.

    Arbi thank you very much for your trust and review!

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    7 years ago

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    Ara A.

    Thank you very much Angela!

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    7 years ago

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    Zach G.

    Thank you, Marina!

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    Page 1 of 2

    Ask the Community - ServiceMaster Restore by EMS Pros

    Review Highlights - ServiceMaster Restore by EMS Pros

    Service Master was a vendor on my insurance company list, so I thought it would take awhile to get a response.

    Mentioned in 14 reviews

    Read more highlights

    MACS Restoration - Water Fire Mold

    MACS Restoration

    (42 reviews)

    El Sereno

    This is the one. Stop your searching and price comparing and go with MACS! I cannot rave enough…read moreabout the care and hard work Jose put into our project. The amount of times he went above and beyond was astounding (and honestly unheard of these days) and really made me feel like he cared about me/our home, not just a paycheck. Between the price, the customer service and the project service itself... they are completely unmatched! I am so so grateful for Jose and everything he did for us. He is patient, honest, hardworking and trustworthy - everything you want when hiring for a big project like mold. I hope we never have to use them again lol BUT if we do I will without a doubt be a repeat customer. And will be directing all my friends to Jose! He's your guy!!!

    We had a fantastic experience with Jose at MACS Restoration and I cannot recommend him enough. Our…read morehouse was built in 1949 and we have had a LOT of repairs over the years. This vendor is more thorough, more honest and has better communication than any we have ever worked with. Our saga began with a leak under our house that wasn't detected for a few months. By the time we learned of it, mold had set in. Four companies bid the job, and we quickly entered the Kafkaesque world of mold remediation (one vendor suggested tearing apart half our home and that we move out). We ultimately chose MACS Restoration because we were impressed with Jose, who was clearly the most knowledgeable and presented the most thorough recommendations, and we are so glad we did. Not only did Jose take care of our problem, but he went above and beyond at every step. I hope we won't have further mold issues (knock wood!) but if we did, I would call Jose and MACS Restoration without hesitation!

    Advanced Restoration & Construction - Mold Remediation

    Advanced Restoration & Construction

    (80 reviews)

    Hollywood

    Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

    Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

    ER Emergency Restoration - Always making sure the home and unaffected areas stay protected!

    ER Emergency Restoration

    (46 reviews)

    We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our…read moreHOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team.

    Our second-floor master shower drain line failed, causing water to pour into our first-floor…read morekitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them!

    Desert Dry Restoration

    Desert Dry Restoration

    (27 reviews)

    Chinatown

    Fernando and his crew were excellent, I had water damage in my ceiling and he answered his phone on…read moreChristmas! Not only that but he actually worked on Christmas and did a phenomenal job! He's very attentive to cleanliness and a safe environment for us and our pets. I can't say enough good words about them. HIGHLY RECOMMENDED!

    Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

    Drymaster Restoration - Our team enjoying lunch break together

    Drymaster Restoration

    (31 reviews)

    Eagle Rock

    5 Stars - Exceptional Service from Start to Finish!…read more Dry Master Restoration Company exceeded all expectations with their prompt response, outstanding professionalism, and top-tier quality of work. From the moment I called, their team was on-site quickly, assessed the situation thoroughly, and took immediate action to prevent further damage. Their technicians were not only knowledgeable but also respectful, courteous, and clearly committed to doing the job right the first time. One of the things that really stood out to me was how reasonable and transparent their pricing was. In a stressful situation, it was a huge relief to work with a company that was fair and honest about costs--no surprises, just solid value for exceptional work. The entire process--from cleanup to restoration--was handled with precision and care. They kept me informed every step of the way and ensured everything was completed to the highest standard. It's rare to find a company that combines speed, skill, integrity, and genuine customer care so seamlessly. If you're dealing with a restoration emergency and want peace of mind knowing you're in good hands, look no further than Dry Master Restoration. They're simply the best.

    We had what appeared to be a small leak, but we were concerned that it might have been going on for…read morea long time, maybe causing hidden damage. Small project, but Drymaster was very responsive and did a great job.

    ServiceMaster Restore by EMS Pros - damagerestoration - Updated May 2026

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