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Austin, TX

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Servicemaster Austin

5.0 (2 reviews)
Open • Open 24 hours

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Biohazard cleanup

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All Nation Restoration

All Nation Restoration

(114 reviews)

The response was incredibly fast! I needed a quick look to check for any water issues as soon as…read morepossible. They scheduled an opening the next day early in the morning, and the inspector arrived right on time. He was very knowledgeable and put my mind at ease. Thankfully, he didn't find any signs of water intrusion.

I hired All Nation Restoration for remediation work in my home. During the project, one of their…read moretechnicians used bleach in a carpeted area without putting down plastic, tarps, or other protective floor covering. This resulted in permanent bleach damage in multiple areas of my high-quality, continuously installed Berber carpet, including highly visible areas in the middle of the room. What disappointed me most was not simply that damage occurred, but how All Nation handled it afterward. The company initially characterized the damage as something that can occur during remediation work despite taking precautions. In my case, there was no floor protection in the affected area. Their project manager came to my home shortly after I discovered the damage and saw the area firsthand. All Nation's own carpet professional subsequently advised in writing that repairs could look good but "possibly not perfect" and that replacement would be the alternative because a matching carpet was unlikely to be available. My independent carpet professional reached the same conclusion and recommended replacement. In an effort to compromise, I obtained a $2,400 estimate to replace only the affected common areas rather than the continuous carpet installation throughout my entire second floor. All Nation had offered a $1,000 credit, so I asked them to contribute an additional $1,400 toward this solution. They declined, characterizing replacement as my "preference." Yes, I do prefer my home to be returned to me in the condition in which they found it. I ultimately attempted the less expensive repair option using my own carpet professional. Unfortunately, the result confirmed what both carpet professionals had predicted: the repaired area remains visibly distinguishable from the surrounding Berber carpet. I am now left with a permanent, noticeable flaw in a high-traffic area of what had previously been a uniform, continuous carpet installation. My concern was never that I wanted a discount or that I was trying not to pay them (I have since made final payment). My concern was that the damage occurred during work performed without floor protection and that All Nation treated offering a credit and the ability to patch the carpet as sufficient, regardless of whether the repair actually restored it to its prior condition. I believe a restoration company should take reasonable precautions to protect a customer's property and, when preventable damage occurs, work toward a solution that reasonably restores the property to its prior condition. Unfortunately, that was not my experience, and it is the reason for my rating.

Austin Roofing Company & Water Damage - The team

Austin Roofing Company & Water Damage

(559 reviews)

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

H2O& Fire Restoration Technologies - Recent Water Damage Restoration.

H2O& Fire Restoration Technologies

(2 reviews)

When we discovered a leak from our bathtub, we had no idea how far the water had spread or how much…read moredamage was hiding behind the walls and under the floor. H2O & Fire Restoration Technologies turned a stressful situation into a manageable one, and I can't recommend them highly enough. First, they responded remarkably quickly, on a weekend, no less. Water damage doesn't wait for business hours, and it was a huge relief to have a team ready to help right away instead of watching the problem get worse until Monday. What impressed me most was how meticulous they were in assessing the damage. They didn't take shortcuts or make assumptions. They carefully traced the full extent of the moisture to make sure nothing was missed, with the clear goal of preventing mold down the road. That level of thoroughness gave me real peace of mind that the problem was solved, not just covered up. Their communication was excellent throughout. I always knew what was happening, what came next, and why, without ever having to chase anyone down for an update. They were clear, efficient, and easy to work with. Above all, they were dependable. They showed up when they said they would, and they did exactly what they said they would do. In my experience, that kind of reliability is rarer than it should be, and it made all the difference. If you're dealing with water damage of any kind, call H2O & Fire Restoration Technologies. They're responsive, thorough, professional, and trustworthy, and I'd use them again without hesitation. Brian

I can't say enough about this company. Excellent service and especially caring. At a very…read morestressed time for me, they went over and beyond with their service. Thanks H2O!

Servicemaster Austin - damagerestoration - Updated October 2026

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