Tracy is highly knowledgeable and a true expert in his field. Despite facing some personal…read morechallenges at the time, he and his team remained professional, efficient, and punctual, ensuring the entire process ran smoothly. I'm writing this review a year later because my husband and I were genuinely impressed with their work and remain very happy with the results. Thank you Tracy!

First, we did not end up working with UWRG, but we wanted to. The only reason we went elsewhere is…read morebecause we needed a specific additional service that they didn't offer. Every interaction with them was prompt and professional. I sent them our mold remediation protocols. They called the next day to schedule a visit, and I had an estimate a day or two later, that was roughly on-par with other estimates I received. Chris, who came out to do the site review and walk us through the plan, was incredibly knowledgeable and helpful, pointing out a few things that changed how we thought about what actions to take first. We have other parts of our project that we're delaying for a few months and we'll probably used UWRG for them.

I had Doug clean the carpet at my rental property. The carpet was a mess as the tenant had a dog…read morethat left a lot of stains. He was able to quote me before the job began and let me know the cleaning I would need, and my carpets look awesome! He came out quick and did the job fast and right, the first time! I recommend Doug for anyone that needs to restore their carpet!

We recently had a small kitchen fire but the smoke damage was extensive. Accordingly, Doug Kennon…read morewas extremely responsive and professional in restoring our carpet and upholstery in a timely manner. I have my carpets and upholstery cleaned yearly but my experience with Kennon Cleaning and Restoration was the BEST experience I ever had! He did an AMAZING job and my carpet & upholstery has never looked better!!! He took such pride in his work and therefore I highly recommend Doug. This company is AWESOME!!!

So I have to start this review by saying they did make a major scheduling mistake. HOWEVER this…read morereview is not about that so much as how they made it right. Once they arrived, we mutually agreed that it would be better to the do the vital portion of the services I had requested quickly rather than the full service we had previously agreed upon. And they did do it very quickly. The scheduling snafu would have cost me extra money (there were other workers involved being paid by the hour), except it didn't. That's because Chris not only didn't end up charging me anything for the job, he actually GAVE ME MONEY to make it right. I mean, who does that? He was also profusely apologetic, saying that something like this had never happened before. Given the lengths he went to to make it right, I'm inclined to believe him. They definitely deserve your business!

We had a family tragedy and we live out of state. I called Emergency Cleaning Solutions, and they…read morewere so great. They took charge of the situation, communicated exactly what was happening, and all that for a very fair price. They helped make a terrible situation go as smoothly as possible. Thanks Kelly and Chris.

[Update] LOA reached out to me after seeing my complaint. They acknowledged that the placement of…read morethe scuppers could have been handled better and agreed to issue a refund for the gutter installation. In addition, they assured me that they would send someone to inspect the ponding water if the issue worsens during next year's rainy season. I appreciate that they took customer feedback seriously, and as a result, I've updated my rating from 3 stars to 5 stars. Context: I recently bought a house with a flat roof. This flat roof has 3 major areas. Because the original roof was poorly done, I decided to replace 2 parts of the 3. I hired LOA to install a 135mil TPO roof for this residential house. They came and installed the TPO from October 21 to 25, 2025. The total project costed $18,280. As I just bought the house, I paid the full amount out of my own pocket. My experience with LOA was a bit mixed. I will start from the positive side. Their price was competitive. I got 3 roofers to give me quotes for 80mil TPO and all had great reviews on both Yelp and Google. The highest quote was around $24K and the lowest one was around $16k. LOA's original quote ($16680) was in the middle but was very similar to the lowest one. Additionally, their sales representative was very responsive and helpful and that was one major reason why I chose LOA over the lowest one. After I decided to hire LOA, they even offered me 135mil if I added $1K because they had some leftover 135mil from another commercial project and I decided to take it. Basically the experience before the actual installation started was very positive. However, after the installation actually got started, the experience was mixed. First of all, they changed the crew just a couple of days before the installation because LOA got a big commercial project and that crew was assigned to that commercial project. But they told me the new crew was also experienced and ensured that I didn't need to worry about it. But what happened next didn't seem to show the new crew was that competent -- Initially I was told the whole installation would take 1 day, but in fact, it took the crew 5 days to complete. For me, taking longer time to complete the installation was not a big issue because I'd rather them do it right. Later they told me one of the reasons why the new crew spent so much time was because the new crew actually replaced all 3 parts of the roof rather than just 2 parts. This was a nice surprise since they didn't charge me more for that. But apparently there was a communication issue between LOA and the crew. Additionally, because of the installation delay, the weather changed and we got a bit of rain before the installation was fully completed, but they told me the roof was mechanically sealed so I didn't need to worry about the rain during the installation. When the rain actually came after the entire roof was installed, that was when the problems began. The first problem was the placement of the scuppers: two of them were positioned right above my wooden deck. Whenever it rained, water poured straight onto the deck. After I complained, LOA explained that the original roof had been designed that way. Although they could have positioned the scuppers in different places, they said they simply followed the original design since I hadn't specifically asked for changes. I found this frustrating -- I'm not a professional roofer and as a new homeowner I expected them to use their expertise to warn me about potential issues like this in advance. Unfortunately, they didn't consider the bigger picture when installing the roof. Anyway, as I felt I couldn't entirely blame LOA, I decided to spend additional $600 for them to install a gutter to redirect the water away from the deck. The second problem was ponding water. Even 36 hours after the rain had stopped, I could still see standing waters in at least 3 areas of the roof. One of these spots (number 1 in the photo) was exactly where the original roof had issues. Even worse, two of the ponding areas (number 1 and 2 in the photo) were located on the seams. I raised this concern with LOA again, but they said they wouldn't worry unless the waster remained for more than 4 days -- despite the fact that information from other roofers' websites suggests ponding water could be a concern if it lasts 24-48 hours. LOA told me they would eventually come back and apply some lower-grade TPO over the seams when they had leftover material from other projects. I don't know when they will do it but for now, I'll wait for them to do that since it's not the rainy season yet. I hope it will address the ponding issue. I also plan to monitor the roof during the rainy season in May and June to see if the water persists for more than four days.

Micah Huckvale with LOA Roofing & Construction is great! I've already used him for several projects…read morethis year, and he is HONEST, AFFORDABLE, and easy to work with. I am happy to recommend Micah for any of your construction and/or repair needs!

We had a sudden, unexpected water damage issue in our house and didn't know where to begin with…read morerepairs when we contacted Voda restoration. We were put in touch with Adam who immediately scheduled a visit, explained the mitigation and restoration process in detail and gave us a cost estimate. The mitigation team worked quickly to remove the damaged dry wall and repair team put it all back together in a couple of weeks. Adam was extremely professional, communicative and kind throughout the entire process and helped alleviate the stressful situation for us. While I would never want anyone to deal with these unfortunate issues, I would wholeheartedly recommend Voda if you ever need water damage mitigation and repair services.

We have a 9 x 12 wool area rug in our family room that needed cleaning and Travis and Will gave us…read morea quote at a very reasonable price. We set an appt and they showed up did a fantastic job cleaning it. It looks like new now and I would highly recommend Voda.

We cannot say enough good things about this company. Matt and Kelvin responded quickly and gave us…read morean estimate for clean up of our our flooded basement which was very reasonable. They came back the next morning with their crew and were so incredibly professional, kind, understanding (since we lost alot of memories) and patient with us. They were prompt and very hardworking. Highly recommend them! Jane L.

Started a job they could not finish…read more I first met Israel with PuroClean on Wed Sept 8th for a consult. There were concerns that required opening walls and thus more time so we scheduled for Mon the 13th. Unfortunately unavoidable conflicts arose for Israel's team and our availabilities didn't align until Friday the 17th. The project grew quickly and my bathroom was deconstructed the 17th and 18th after which I was told Israel would be in touch about mold testing. After 2 days I eventually had to chase him down and ask about next steps. After mold testing additional cleaning was performed by Israel's team on Sept 27th. The mold inspector contacted me to advise Israels team would finish up on the 30th with final post cleaning mold testing pre-planned for Oct 1. The mold inspector has been providing me with timelines as Israel has been difficult to get information from. I requested quotes several times throughout the process, beginning Sept 22nd-due to the surprise of insurance not covering the work, I wanted to be prepared- and I didn't get the invoice until Oct 1. I asked on Sept 29th if we could ensure I was on the schedule for reconstruction to begin as soon as possible and was told he would check with the reconstruction team. Now I'm being told they're very busy so they can't fit me in right now, when I had tried to be proactive to avoid delays, and was not warned that delays were inevitable. The cleaning team, Zuriel in particular, were great and this is not a knock on the work that WAS completed. But I do feel it's irresponsible to take on work that cuts up someone's home without preparing and planning to put it back together.

As always love supporting local, small businesses. Especially when they offer above and beyond…read morecustomer interaction and cleaning services. Ran by a husband and wife team, scheduling was super easy and pricing was very comparable to others in the area. I had a very specific "problem" that I had been trying to get solved with a carpeted staircase in my garage for months. I had several other estimates and other companies weren't willing to tackle such a task. Jeremy to the rescue! I wish I had the disgusting before pic to share. Lots of different types of soil and stains caused from neglect. Disinfected, got rid of the HORRIBLE smell using enzymes. I could not possibly be pleased more. Thank you for helping me cleanup a disgusting and potentially health hazardous area. I highly recommend for all of your carpet and tile cleaning needs from singular projects to your entire home. I feel like you can really trust Absolute, absolutely. :)

Absolute service has always been reliable, dependable, and extremely professional, thorough and…read moredoes an outstanding job. HIGHLY RECOMMEND! I had a 5 Star experience from the very first time I contacted them. 5 yrs ago!! This will be my 3rd time scheduling. I am always able to schedule on the day and time that is convenient for me & always very pleased with how clean my carpets are after the work is completed. Definitely Will see a difference. No more pet stains!! THANK YOU again to the Absolute team. You guys are GREAT!!

Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

I was recommended W.B. Arthur by S&D Plumbing after my hot water line sprung a leak in the slab and…read morecaused damage in my garage and laundry room. Chris from W.B. Arthur is quite likely one of the happiest and friendliest people I have ever had the pleasure of working with. Chris explained all the steps they were taking and scheduled the daily moisture checks around my availability and was very careful and aware of my escape artist cat. It was a GREAT experience and truthfully made the whole "hey your house kinda flooded and oh also you don't have hot water in the kitchen" experience MUCH more tolerable.

BEWARE! DO NOT USE CORE BY WB ARTHUR! I had a plumbing company cause water damage and their…read moreinsurance brought WB Arthur out - worst decision ever. They were extremely unprofessional to deal with throughout the process and were not listening to my concerns regarding the water damage. They brought in 4 fans and moved my fridge about 3 feet out from the wall. 11 months later, my house has black mold and other mold in the areas where the water damage occurred, there is mold growing behind the fridge, the moisture in my floors are still reading high, they are refusing to communicate with me and ignoring my emails and not giving me their business liability insurance. Julia hung up on me mid-sentence when I called her. I am suffering from neurological symptoms from disseminated aspergillosis and have black mold in my HVAC plenum due to their job and not being accountable. I am trying to file a claim but they are ignoring me. I would NEVER recommend this company! This has caused me to shut down 2 of my businesses, I had to get an attorney for the outstanding repair and medical bills, and there's no apology or resolution in sight. They just ignore my emails, and hang up on me when i call. Super unprofessional.

A 5-star review is certainly not enough stars for the work of Fusion Environmental Engineering…read moreGroup. Due to mold infestation in our HVAC system and duct work, cleaning the duct work was not a viable option. After conducting extensive online research, Fusion Environmental Engineering Group in the Austin, Texas area was selected to evaluate and test the air in our house for mold. Fusion Environmental Group provides Residential and Commercial Mold Inspections, Indoor Air Quality Inspections, Residential Asbestos Inspections, VOCs, and Formaldehyde Testing. The Austin Fusion team of Rick Weir, Mold Inspection Consultant, and Chantell Kirwyn (Tamer of Details) were outstanding in their interactions with us throughout the entire process. Rick Weir conducted extremely thorough mold and air quality inspections. Rick and Chantell are a joy to work with. I cannot say enough good things about Cary Kraft, Senior Project Manager. Cary Kraft's clear and in-depth communication throughout the project provided us with peace of mind. Cary also ensured that we would know every detail regarding the project so that there would not be any surprises. We never expected we would ever need an Environmental Engineering company in our lifetime. The Fusion team made the mold inspection and step-by-step process as painless as possible. If you are unfortunate enough to experience a mold problem that requires professional analysis, rest assured Fusion Environmental Engineering Group is the first company you should call. I highly recommend Fusion Environmental Engineering Group.

Rick was professional and knowledgeable! He took his time when doing the assessment at our house…read moreand investigated a couple other areas we hadn't planned on, and thankfully so because he found a bad spot of mold in our kitchen! He is timely with his communication as well, both in text and email. His protocol work is extremely detailed. We got comments from all of the restoration vendors we got quotes from that the protocol was thorough and easy to follow, so we found the value of the price paid well worth it. We recommend him and his company!