C.D. Shanahan's is a fantastic family owned business. We have used them to replace our water heater…read moreand a new AC/Furnace unit. Our AC started having issues cooling Thursday night. Called Friday morning and the receptionist was amazing and got someone to our house that morning. Full diagnostic told us the compressor went bad. Our unit was 13 years old, so it was about time for a new system. We decided to replace whole system as replacing a compressor is quite expensive basically half the cost of a new one. Mike came that night to price out a new system. I got two quotes from other companies. But decided on Shanahan because of their reputation, service as well as pricing. Talked with Mike and Conner (the owner) about our options and they came on a Saturday to install even though they didn't have an opening until Thursday. The owner himself came with a couple guys and replaced our system. They were very polite, did excellent work and we were back up and running. Plus they had very affordable pricing. These guys care! Use 'em. We loved our experience from start to finish!

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I reached out to 495 HVAC at 5am in the morning after realizing my HVAC wasn't working on one of…read morethe hottest days of the year. Lupe reached out to me as soon as he arrived in the office (730am) and showed up at my house at 8am. The weather was predicted to be over 100 degrees all week, so it was urgent I got the HVAC fixed. Lupe was very timely, respectful, and knowledgeable. He explained what he was doing and what needed to be fixed and he was able to fix the issue on the spot. I was so worried about not having AC during this very hot week, but 495 HVAC helped me out in a pinch. Thank you, Lupe!

Pretty good company. I do some small work myself, but when something more serious is needed or HVAC…read moreunit needs to be replaced I call them. They just installed new furnace at my house and I was pleasantly surprised that they redid duct work around furnace for the HVAC unit to work more efficiently. Very reasonably priced.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

Isaiah, Ron and Kevin did an outstanding job replacing my furnace and air-conditioning system with…read morea 97% efficient new unit and a great warranty. First of all, Erick showed up a while back and gave me an estimate with no pressure whatsoever to get the work done I told him I was getting several estimates and he said fine. He provided me with a cash discount and even filled out the Washington gas rebate form for me and I just had to double check it sign it and he sent it in. On top of that the work was unbelievably good. They showed up on time. They showed me where they were going to work. They covered my floors to make sure there was no dirt or dust and spent the whole day doing an expert job. They are professionals and when I talked to them, they spoke about how much they liked working for their company. They said the owner is a stand-up guy and that is what I heard from another person named Tyrone Johnson who actually recommended this company. I couldn't be more pleased, and I am looking forward to the future to dealing with them and THEIR warranty!

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Timely and professional fix of a complicated issue with my HVAC motor! Easy to work with and…read moretransparent pricing. Had a technician out to my house the next morning after I called and were able to get a new motor picked up and installed quickly.

My AC broke during our extreme heat. I called this afternoon for a diagnostic appt. They were…read moreable to send someone out 2 hours later. I had asked another company to diagnose the problem and they said that they tried to fix it but it would not cool and I needed a whole new system. Mason came out and carefully diagnosed the problem, offered a solution and then fixed the outside unit. We trust Mason and his careful attention to detail. We look forward to him and his coworkers taking care of our HVAC system as long as they can keep it going. We are so grateful to have a house that is cooling off. We will definitely be asking for their support and assistance for regular maintenance and for any additional HVAC needs. My husband and I are super impressed with Mason and Meade's Heating and Air.

We've been on the annual plan for Meade's Heating and Air for a couple years now. We're in Reston,…read moreand our previous HVAC contractor was just too far away for that rel'p to continue. That said, we've been very pleased by the reliability, responsiveness, and transparency in pricing. We've learned a few things about our related systems along the way. All in all, this has been a very positive new relationship,

Ernesto came out same day to take a look at our 40 year old furnace. He said that while he could…read morefix what was currently wrong he could not guarantee how long it would continue working. He went through different options for repairing or replacing. We decided to go ahead and replace it his price was the same as other quotes we got but he was able to get us a different brand that was significantly cheaper than his competitors and gave one year free labor and there was a 10 year warranty on parts. His crew came the next day and got us taken care of. We also used him to remove and cap off the gas line that was going to our stove as we decided to switch to an induction stove.

Excellent first visit--quickly diagnosed the issue and presented multiple options without any…read morepressure to upsell or overcharge. Fortunately, the first solution he suggested worked perfectly and helped extend the life of my system. A refreshing contrast to the last company I dealt with, who offered no alternatives and insisted the entire system needed replacing.

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

Hello I normally dont write reviews. I had a horrible…read moreexperience with another company here in NOVA who tried to over/ uncharge the service and tried to sell me extra bells and whistles for like $800. All I needed was my dryer vents / duct cleaned and I called MVM home service because of these reviews and I wanted to write one too No frills. Seem very honest. They sent a technician named Edwardo. He was super professional and kind. Explained everything beginning and end. Didn't lie about the charges. Said it was 165 over the phone and thats all I paid. I liked them a lot and plan to use them for hvac maintenance in the future. I highly recommend!

Danny, from MVM, took my call early in the morning and was at my house less than 2 hours later,…read moreeven though his window was a little later. He and his team member were very professional throughout their time repairing my air conditioner. Danny explained everything to me and taught me things to look for in the future. He even mentioned that he likes to have his customers with him while he's repairing so they can learn about their units. Would highly recommend!

This is the second time Juan Martinez has serviced our HVAC system, and once again, he exceeded…read moreexpectations. He performed a very thorough inspection, took the time to explain everything he found, and clearly outlined what may need attention in the future without being pushy or trying to sell us unnecessary services. What I appreciate most is how patient and informative he is. He answered and explained the current condition of our system, and provided helpful recommendations on additional steps we should take when winter arrives to keep everything running efficiently. Juan is professional, knowledgeable, and genuinely focused on helping customers make informed decisions. It's rare to find a technician who combines technical expertise with such great customer service. If I had the choice, I would request Juan every single time. If you live in the DMV area and are scheduling HVAC service with Michael & Son, do yourself a favor and ask for Juan Martinez. You won't be disappointed!

Honestly, I go back and forth on Michael & Sons. As a new member, I'm considering canceling. Here's…read moremy thought process. After using a roster of independent plumbers and electricians, I wanted an established company for reliability and communication. Michael & Sons does both. They will have someone to you quickly, including in emergencies. Scheduling is easy and communication helpful. There's a peace of mind that comes with both. However, we (and our friends) find that they are hit or miss. Some people they send are excellent and others aren't great. Additionally, their services are expensive to other companies and people. Also, a very bad experience clouds my opinion. An AC guy came out for our annual checkup. He put more refrigerant in. 12 hours later, the coil exploded. An odd coincidence. After looking at our unit, we were promised a unit the next day for $25,000. (What the what?!) Once they tried to get it in, it wouldn't fit because the initial guy didn't measure the space. He admitted his mistake, but as we unraveled, all of his promises were wrong and empty. I'll never use Michael & Sons again.