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Service Street - Parker-West

3.3 (16 reviews)
Open • 7:30 am - 6:00 pm

    Instant booking with RepairPal

    Services - Service Street - Parker-West

    Auto battery and fluid recycling

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    1 year ago

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    6 months ago

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    9 months ago

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    3 years ago

    Horrible, have to chase them down for everything. Caught them in a lie about diag time they're fucking crooks avoid this place at all costs

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    4 years ago

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    Review Highlights - Service Street - Parker-West

    “I interacted with Del mostly as the service manager and he seems well attuned to customer service.”

    Mentioned in 3 reviews

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    All I can say is that these guys are amazing!, More specifically John who was my estimator, and a…read moreTechnician there whose name is Jeremy. John got me and estimate to replace my cars bumper that I had damaged, I figured since they would be in front of the bumper area, why not also have them install a new set of horns, new Air vent Bezel DRLs, and replace the front bottom grill with a new aftermarket grill that has fog lights, I asked and John said they could do it! The aftermarket fog lights for the bumper was originally made to be fitted into the Korean bumper, not the US, it was not a perfect fit, so it was almost not done! Until Jeremy! This guy managed to modify the living day lights out of the grill itself that wasn't meant for my bumper, needless to say, they could have stopped and not done it. But John and Jeremy went above and beyond what they had to and I am very grateful because the bumper now looks amazing. I'll post pictures of before the car was damaged and what it looked like without the aftermarket parts, then the after of when they replaced the bumper and also added all the after market parts. I am grateful for the amazing job Bruce and Jeremy did, however I am also very grateful to the rest of the staff here that out work into my car. You guys made it awesome! Thank you! I'll be coming back here again for sure. I highly recommend.

    Nathan and Kaylin really took care of business when it came to my claim. They really have amazing…read moreservice and make you feel valued as a customer. I will miss my SUV that ended in a total loss but made sure the insurance company didn't bully me and pull things against the law. Very well versed in the field they are in and knowledgeable. Thank you all again for everything. I know where to take any future problems and send anyone to. Great team!

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    We recently got my car serviced here. I called and TJ answered. We were able to get an appointment…read morefor a diagnostic the next day. I loved that they have a 24/7 drop box and we were able to drop my car the night before that was helpful in terms of not having to worry about my car in the morning. From the time they opened to when they called us (or really my husband) it was a few hours. We were able to decline or approve what work would be done on the car. My car needed a lot of work. And we opted to get some stuff done as well since my car is almost at 100,000 miles. They said it would take a few days since they had to order parts. It was completed quicker than I had thought. We were able to pay the invoice online and pick up our car after hours. A few days later, we noticed something was leaking in my car. We took the car back. And since it was covered under warranty they were able to fix it. Thank you for fixing my car absolutely quickly. And it's running a lot better. Everyone here was so friendly.

    My car unfortunately broke down while I was driving to my grandpa's funeral. Pro Auto was able to…read morediagnose and repair the vehicle within and getting me back on the road within just a few hours so I could make it to the service in time. Their team was absolutely wonderful, and they took the time to clearly explain all the necessary repairs. If you are looking for an amazing, reliable repair shop, I strongly suggest Pro Auto.

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    I initially reached out to Christian Brothers on Yelp for a quote to repair my car and was assisted…read moreby Jared. He helped me to determine a price for service (very, very reasonable) and I scheduled the appointment from there. Upon arriving, I was immediately helped get through the details of my repair and we were off to the races. Because I needed a ride upon departure, they provided a free shuttle (most places will not) to my residence. Once finished, they contacted me, I scheduled another shuttle to return (again, most places will not do this), and within 12 minutes, I was on my way again. Back at their shop, they explained my bill, the work they completed, and we took care of the bill. I am extremely happy that I found these guys. They provide excellent customer service, their genuinely good people, and I would recommend them to anyone needing help with their vehicle. A special thanks to Devin for his orchestration of the entire process. Kudos! FIVE BIG STARS!

    I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

    Service Street - Parker-West - autorepair - Updated October 2026

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