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Service Street - Parker-West

3.3 (16 reviews)
Closed • 7:30 am - 6:00 pm

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    1 year ago

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    Emily W.

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    6 months ago

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    9 months ago

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    3 years ago

    Horrible, have to chase them down for everything. Caught them in a lie about diag time they're fucking crooks avoid this place at all costs

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    4 years ago

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    Review Highlights - Service Street - Parker-West

    “I interacted with Del mostly as the service manager and he seems well attuned to customer service.”

    Mentioned in 3 reviews

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    I inherited an old F250 ruck, and discovered the tires were literally falling apart as I drove…read more They were able to get tires that were rated to pull a 5th wheel trailer at a great price. I've been taking all my family's cars and trucks here for years. They always have the best customer service too. They are a huge step up from NTB

    UPDATE: Cade came through! Called and told me that they had the tires, and they would get me right…read morein. Tires were done in record time! Really appreciate this, as I didn't want to have to worry about a tire blowing. My brothers took the BMW defensive driving course, but I didn't, because I got my license at 29. Oh well. Anyway, adjusted rating accordingly. Discount Tire got it done. They really are trustworthy and kind, even though someone in the warehouse fouled up. I brought my ancient Mercedes convertible in for an air check before going to Emissions. This is a summer car, and the furthest I've ever driven it is to Frederick. The tires look brand new, no visible tread wear at all. Rubber seems fine. But Josh checked them and said that since they're 10 years old, bad things could happen. So we ordered new tires and set an appointment for Saturday at 10. I arrived at 10:08, and Daniel checked me in. Then I waited. And waited. And waited. My car stayed where it was. Finally, at around 11:40, Cade comes and tells me that the warehouse sent the wrong tires. What?! And they're just finding out after I sat there for 1.5 hours?! I was very unhappy. I had errands and two more appointments. That's an hour and a half that I will never get back. Why didn't they check for the tires when I came in? And why did I wait an hour and a half when my appointment was at 10 am??? Cade said that this is their busy season. They have three 10 am appointments, three at 10:30, three at 11, etc. He said that he would try and have the tires sent over later that day, and would call me. This did not happen. It's Monday, and I do not think that have time to get tires. They'll have to wait until I return. Cade assured me that I would not have to wait at my next appointment, and my tires will be put on immediately, which is very nice, but I doubt that I can find the time today. I also wonder how he can do that, if they're scheduling three appointments every half hour, and it takes about an hour and a half for each car. (EDIT: it does not take that long to put on the tires. That includes waiting time.) The tires were crazy expensive because of the stupid effing tariffs. That just adds insult to injury. I have always liked Discount Tire, and have never gotten tires anywhere else, but this foul-up is unconscionable. I will say that Cade was very apologetic and is doing his best to make it right. I appreciate that, but I did waste time that I couldn't spare. They really should check for the tires when the customer arrives. Not over an hour later. I will update this review when I finally go back for the tires. They may have to hold them for a while. Saturday was Tire Day, today is other things. I hope that they don't accidentally sell them to someone else. I've already paid for them. I certainly hope that a tire doesn't blow, as Josh said it might. The spare is getting replaced too, as it is over 20 years old. Arrrrrggghhh. They did very nicely say that they would try to find a wheel for the spare, which is a full-size tire. I hope that they can. They found a tire to fit my wheel. That works. So now I have five new tires.

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    This week as I was driving home with my two kids, my tire pressure sensor started alarming. I went…read morefrom 36 psi to 10 psi in a matter of 10 minutes. I pulled this place up on my maps, and saw they were open for 15 more minutes. As I pulled into the parking lot I was at 4 psi. I walked inside to Cleveland, standing behind the counter. I explained the situation and he was SO helpful. Quick to take action, knowing I had both my kids in the car, he went to the shop and ran out with the tools he needed to put my spare tire on for me. Not one word about how there were only 15 minutes left in his workday. I wouldn't have been able to get home without his help. THANK YOU! Highly recommended this place if you're looking for professional and kind service.

    I had a great experience here getting my tires replaced. I unfortunately ended up with a razor…read moreblade in one of my back tires which completely deflated it. The razor blade was in the section of the tire that is not repairable - no surprise there - and since I drive an all-wheel vehicle, all four tires must match. This was not a shock or a surprise to me due to having done this only 18 months previously. While I was not planning to buy all new tires this year, Simon at Tires Plus was incredibly helpful, gave me a great discount/deal, and completed the replacement of all four tires in an hour or under which was amazing compared to waiting all day at the dealership for it to be done.

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    This company's work reflects its values…read more An inspection revealed we had several major repairs needed on an old, old vehicle. They allowed us time to decide if it was worth fixing and were creative about getting the costs to something more affordable but ultimately I agreed to have all but one item fixed. Their willingness to work with me on it really sealed the deal. I never felt pressured one way or the other and researched the prices of each repair item and they were market value. I really appreciated that I wasn't given grief for wanting to fix this old beauty instead of calling it quits and also appreciated their confidence in doing this amount of work to make it like new. Most importantly, the repairs were done right without gimmick and they're under warranty! This Christian Brothers Automotive is thorough and the final cost was reasonable compared to the quote (slight increase from what looks like parts being a tad more than anticipated). The initial inspection was awesome too, they have pictures for everything and tell you what's good, not just bad. The whole process was really smooth and simple compared to how big of a decision the repairs really were. Very professional and quick. I'm very thankful and will come back/recommend to others.

    I brought my 2017 Hyundai Sonata in for a simple trunk latch recall. My appointment was at 12pm and…read moreI told them I would be waiting. It is now 1:25pm and my car is still sitting on a lift raised up. Why is it on a lift?? I asked a service advisor and told them all I want is the recall work and not be given a laundry list for $10k in repairs. They claim they have to inspect my car by law; actually no you don't...still waiting...

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    This guy saved my bacon…read more My mom loves horror movies and The Shining is one of her favorites. She didn't realize the Stanley Hotel was here in Colorado so I took her and her old man up to see it. After that we went through Rocky Mountain National Park before heading back down to Southern Colorado. We stopped for food in Granby and caught a flat. Thought I had a spare bit the car had a donut. Crap. Well, it wasn't ideal but we were mobile again at least, if still 4-5 hours from home. Not half an hour later just past Tabernash, we hit a pothole that BENT THE RIM OF THE DONUT! Called for a tow and was going to Idaho springs to spend the night while he had someone coming to get them to take them back home. I started looking for tire places in Idaho Springs for tomorrow (it was Sunday and sun was going down so NO WAY would anything be open). Imagine my surprise when Pure Mobile Tire showed up as OPEN!!! I thought for sure it had to be wrong but took a chance and called anyway. Sure enough he was open. He asked what kind of tire I needed and I told him. He said he would check to see if he had one and call me back. He called me back a couple of minutes later and said he did! Wish I had called him instead of my insurance roadside assistance! The tow dropped is off in Idaho Springs and I called him again. He showed up 15 minutes later and got us back on the road not long after. $40 for the tire, and $100 for the service call... At almost 11 at night ON A SUNDAY!!! 3AM and we're back home safe after a very eventful day. If not for Pure Mobile Tire I would have been stuck in a hotel tonight while a friend drove for 10+ hours total round trip to pick up my folks and take them back home and get back home himself. Extremely reasonable, knew what he was doing, and quick! He took the tire (the original flat) off the wheel, mounted the replacement, took off the donut and put the real tire back on the car. 10/5 stars!

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    Service Street - Parker-West - autorepair - Updated October 2026

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