1. Service One

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Keller, TX

Service One

4.0 (116 reviews)
Open • 7:00 am - 7:00 pm

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1 year ago

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Alan D.

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2 years ago

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Alan D.

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2 years ago

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Alan D.

Thank you for such a wonderful review!

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2 years ago

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Alan D.

Thank you for this 5 star review!

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3 years ago

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3 years ago

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Alan D.

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2 years ago

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Alan D.

Thank you for such a wonderful review!

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2 years ago

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Alan D.

Thank you for recognizing Steve and Service One!

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2 years ago

Ian did a fantastic job! Thank you so much for making our house cool again! We appreciate your work ethic!

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Alan D.

Thank you for such a wonderful review and for recognizing Ian!

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3 years ago

Wiley was super knowledgeable and friendly! He very obviously loves his job and takes pride in his work

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Alan D.

Thank you for such a wonderful review and for recognizing Wiley!

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3 years ago

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Alan D.

Thank you for this 5-star review!

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2 years ago

Spencer was fantastic. Very patient. Walked through system replacement was very thorough and super fantastic.

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Alan D.

Thank you for the wonderful review!!!

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1 year ago

kenny our tech was friendly, informative and professional, and we appreciate your efficiency!

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2 years ago

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Alan D.

Thank you for the wonderful review!!!

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2 years ago

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Alan D.

Thank you for a wonderful review!

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3 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Wiley!

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3 years ago

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2 years ago

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Alan D.

Thank you for this 5 star review and for recognizing Edith!

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3 years ago

Awesome service Same day, timely arrival and quick assess and fix. Jordan was great!

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2 years ago

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Alan D.

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3
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2 years ago

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Alan D.

Thank you for your wonderful review and for recognizing Wiley!

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3 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Steve!

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2 years ago

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Alan D.

Thank you for such a wonderful review!

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3 years ago

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2 years ago

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Alan D.

Thank you for recognizing josh and for the wonderful review!

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2 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Jordan!

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2 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Chris!

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2 years ago

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Alan D.

Thank you for such a wonderful review!

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2 years ago

Prompt service for AC not working. Problem was identified and fixed quickly by a friendly and knowledgeable technician.

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Alan D.

Thank you for such a wonderful review!

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2 years ago

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Alan D.

Thank you for this 5 star review!

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2 years ago

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Alan D.

Thank you, Julie!

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2 years ago

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Alan D.

Thank you for this 5 star review!

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3 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Steve!

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2 years ago

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Alan D.

Thank you for such a wonderful review and for recognizing Ian!

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3 years ago

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2 years ago

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Alan D.

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2 years ago

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3 years ago

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Alan D.

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3 years ago

Our technician, John, was very knowledgeable and did an excellent job inspecting our units.

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Alan D.

Thank you for such a wonderful review!

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4 years ago

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Page 2 of 3

Ask the Community - Service One

Review Highlights - Service One

“Kenny was courteous, informative, well groomed and efficient with his time to repair my air conditioner.”

Mentioned in 17 reviews

Read more highlights

Top Gun - Snapped a pic of the crew working on the new system

Top Gun

(140 reviews)

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

Strickland Heating and Air

Strickland Heating and Air

(39 reviews)

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

Justin from Strickland Heating and AC did an excellent job diagnosing and fixing the water leak…read morefrom our air intake. He thoroughly checked the system, explained the issue clearly, and walked us through several different options for the repair so we could choose what made the most sense. He was honest and upfront the entire time--no pressure, just straightforward information--and he was very helpful in addressing our questions and needs. The work was done professionally and the problem is resolved. Highly recommend Justin and the team.

Rescue Air and Plumbing - #RescueAirPlumbing

Rescue Air and Plumbing

(609 reviews)

Northeast Dallas

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Comfort Land Heating, Cooling, & Plumbing

Comfort Land Heating, Cooling, & Plumbing

(16 reviews)

We had a great experience with our technician, Brandon. He was incredibly hardworking and…read morecommunicated clearly throughout the entire process. He spent nearly 1-2 hours on a Sunday thoroughly diagnosing our AC issue, only to discover it was actually an electrical problem outside of his scope. I really appreciated his honesty. he didn't try to patch something up just to charge us more.... Instead, he pointed us in the right direction and helped us understand exactly what needed to be done. Even though he couldn't fix it himself, he still spent extra time helping, and the visit was only $39. No surprise fees, no pressure!!! Phew! Once the electrician came out, the AC was up and running again. We're so thankful Brandon helped us get to the root of the issue.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

Select Air Conditioning and Heating - Meet our Team!

Select Air Conditioning and Heating

(7 reviews)

Everyone knows Texas summers can be hot and uncomfortable without A/C. I have had experiences with…read moremore than one HVAC service technician with various ethical philosophies. Having a good, dependable HVAC service tech is one of those 'must haves' in Texas. Once you do find one, you don't tell anyone. Since I'm no longer residing in the Dallas area, I can give out one of my best kept secrets - Select A/C! Billy is simply phenomenal. Select A/C is extremely fair with their pricing. I always felt like I was receiving a very fair rate for the amount of work being performed. Select A/C provided me with unbiased opinions and options to resolve my HVAC issues. Select A/C always answered all of my question without attitude or negativity. An example of the character Billy has is when he responded to our call for help late one evening. We determined one of our outside units had been vandalized and rendered inoperative. Even though it was after 9:00 PM and it would have been much easier to ignore our call until the morning, Billy arrived shortly after our contacting Select A/C. Billy worked for over an hour, had all of the necessary parts with him, and had our A/C working 100% prior to leaving. This is only one example of the exemplary service we received from Select A/C. I cannot say 'thanks' to Billy enough. If you are looking for a very dependable, fair, and unbiased HVAC service provider, look no further than Select A/C.

We have used this company for several years. I have used for both residential and commerxial…read moreapplications. They are honest, reasonable, and always do a fantastic job!

Service One - hvac - Updated October 2026

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