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Silver Spring, MD

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Service Force Plumbing

5.0 (3 reviews)
Closed • 7:00 am - 9:00 pm

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Atlantic Blue Water Services - Water Testing being performed in the lab

Atlantic Blue Water Services

(44 reviews)

Friendly. Fast. Professional. Thorough…read more The first face to face was with the owner and so was the last. A diagnostic appointment of the existing water softener/neutralizer brought to light that the existing system had a flush line installed directly to my sewer line which is a code violation and is incredibly dangerous, as if putting a hose directly into my toilet with no measures taken to prevent back flow into my drinking water. Atlantic Blue's plumber and installer, Mike Haines, flushed the existing system, flushed all exits, replacing a clogged kitchen faucet and bathroom spigot jammed with sediment, as well as installing a new p-trap blocking the back flow of noxious gases and sediment into the new flush line. A recheck for bacteria contamination reflected an all clear and now a system that used to irritate my skin is now up and running without issue. I would definitely recommend this co. Ask for Mike to complete your install.

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

Lyons Plumbing - We support the Down Syndrome Association. The logo hand is actually my daughter's hand, she is a beautiful young women with Down Syndrome.

Lyons Plumbing

(130 reviews)

I won't hire any other plumber other than Lyons…read more Had a leak at my water main shutoff. Reached out Dan and explained the issue to him and requested for him to send one of his guys out asap. He verbally quoted me a ballpark estimate to fix the issue but also gave me step-by-step instructions to troubleshoot & resolve the issue in case it was something very minor. Turns out it was and I was able to clear up this issue with Dan's help over the phone. Side note: turns out I did hire Lyons in the past for an issues with our bathroom plumbing in which they did a phenomenal job, were very punctual & communicative, and were reasonably priced. I also learned about some mistakes I made in trying to DIY the issue. Seems like the whole Lyons team are not only pros at their trade but also great teachers who are genuinely there to help. Giving 5 stars for Dan's professionalism, ability to detect my sense of urgency (a little desperation too, probably), and willingness to help a customer even if didn't help his bottom line. Honestly not sure how Lyons stacks up compared to their competitors on price alone, but my bet is that they're second to none in quality work and professionalism. As this post has been titled, I won't hire anyone else other than Lyons and I suggest at least talking to these guys for your next plumbing project/repair.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Excellence Services - Kitchen sink stoppage

Excellence Services

(4 reviews)

I didn't want to do this but Gus left me no choice. I currently PCS'd to the DMV area and have…read morebeen struggling with the cost of living prices being jacked so high out here. I've been completely transparent with Gus wrt to my situation. My water bill went from $120 to $975. I learned The water company doesn't provide contractors so I searched long and hard and found Champion Plumbing. lets be clear I was NOT looking for a handout while negotiating prices with Gus. After a long conversation and him learning I'm in the service he said I tell you what how about you go buy all the parts needed and I'll do the service lunch on me. I told him absolutely not I will pay you for your services Sir. He was adamant To not have me pay as he mentioned his brother is a service member as well. He sent me a screenshot of a plumbing place to pick up all the parts. I made him away due to my position I travel a lot and by the time I get off that business was closed. I finally purchased all the parts and called Gus to try and schedule an appointment. On that call he said he was on a job and asked if he could give me a call back. 2 weeks past and still no call back. I've sent text messages and left voicemails and still no call back. Totally unprofessional and absolutely did not expect Gus to handle himself in this manner! I had screenshots to attach to this post but it did not allow attachments. Someone could have at least responded back especially after receiving my voicemail.

We met Gus when we first moved to the area as he was highly recommended by our realtor. We have…read moreused him for every plumbing issue we have every had, and he has done wonderful. He is very patient and kind, he takes his time and ensures that you understand what is the problem and how is going to fix it. He has always taken his time and even gone over and beyond many times to make sure he has fixed the problem! I recommend him to everyone I know!

Service Force Plumbing - plumbing - Updated November 2026

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