Granit State Credit Union charges $37.50 to make a withdrawal at an ATM other than their own. That…read moreis highway Robbery as far as I am concerned. They are closed Saturdays and close at 5pm M-F which makes it harder to get to their bank. Shame on them We used the same institution to withdraw from our other bank and were charged $4.99 which our bank refunded using our debit card from their bank, we used GSCU debit card and were charged $37.50 So GSCU does charge I dont see any refund of that amount from GSCU

We have been working with this branch for nearly 8 years now when we financed a car and have had…read morenothing but wonderful experiences. Recently we got ourselves in a hard situation and the branch manager, Mrs. Cook, bent over backwards to help us. This bank/branch is what banking used to be, part of the community and caring of its members. They have that personal consideration for every persons situation and do their best to help. I cannot recommend them enough!

This is such a great bank. I've had personal and business banking accounts in this area since the…read morelate 1990's and boy has it been a series of bad experiences. About 10 years ago I discovered TD Bank in Londonderry for both my small business, my personal banking and now for my teenagers banking and this branch has been fantastic for all of it. The staff is super friendly and I'm in their regularly for simple banking all the way to loans and international wires. I highly recommend this branch to everyone.

Staff are incredibly nice and helpful! Susan was awesome and helped me figure out a banking issue…read more Her help, kind demeanor, and patience made a huge impact and turned the whole visit into such a positive experience.

Seems like we are always looking for that small-town, traditional banking feel, and I'm not sure…read morethat it gets any better than Pentucket Bank. We've always experienced excellent customer service and we've been 100% satisfied with our banking.

From the owner: Pentucket Bank was established when we received our Mutual Charter in March, 1891 and opened for…read morebusiness four hours a week at 35 Washington Street in Haverhill. Today, we still do not have stockholders to please or to pay dividends to. This allows us to provide a high level of personalized service to our customers and to provide stability and support to the communities we serve. Because we are not obligated to pay stockholders we can focus on our customers, the needs of our local communities and the long term development and growth of the bank and its customers. These are the major reasons why we are committed to remaining a mutual bank for many years to come. We have also been recognized for our strong business practices by Bauer Financial Inc. an independent bank rating firm. Bauer Financial has recognized Pentucket Bank as a superior 5 Star rated Bank for more than 20 consecutive years. Only 7% of the Nation's Banks can maintain this designation. Additionally, when you bank with Pentucket Bank you can be confident that all of your deposits are insured in full, even beyond the $250,000 insured by the FDIC. With the Depositors Insurance Fund (DIF), ALL of your deposits are insured in full.

There is still a generation that does business face to face. Please be kind to us that don't rely…read moreon tech.

Bank of America is absolutely the worst credit card company in the U S. They erroneously took $…read more7,000 dollars from my checking account , twice. When I caught them they stated they would put the money back in 3 to 5 business days. This cost me over draft fees. When I tried to reach the CEO Brain Moyninan no one answered his phone on four different occasions. We are filing a complaint with the FTC. and Consumer Protection Bureau. Stay away from Bank of America. !!!

Great customer service, helpful and friendly staff. After being burned by TD Bank we've had 2…read moreyears of great service with St Marys Bank.

Although I opened my accounts up at other NBT locations in NY and MA, I have recently ended up at…read morethe Nashua branch on a couple of occasions for transactions. Ive used a teller to handle either deposits that I did not want to put through an ATM or some other transaction like a bank check. The tellers have always been outgoing, friendly and efficient. Its worth noting that the customer service by this branch's staff is exceptional. On one notable occasion I had to get a sizable bank check and the teller was fairly new and still training. Unbeknownst to me they had given me the check without a signature on it. I left the bank and had already driven away when the bank manager called my cell to ask me to return and get the check signed. They were very apologetic and handled the situation professionally. The way in which they handled it actually left me with a positive impression that overshadowed the inconvenience of the original mistake. This location is on main street in downtown Nashua. Parking is either metered street parking or the city garage. ATM is the "enhanced" kind that does not require envelopes for deposits. If youre in the area looking at banking options, I recommend NBT. They are a little bigger than a local but smaller than the mega giants.

From the owner: NBT Bank offers personal banking, business banking and wealth management services from seven…read morestates, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine.

Came here to get $3000 cash for a charity event and they actually told me they don't have that much…read moreto give. WHAT?!? This is a bank, right? I find this to be beyond stupid. It is not Friday, payday which was an issue I ran into in the past with a different bank. So, I decide to come here on a Wednesday and nada. After a chat with the branch manager they found the requested money.

This branch for some reason, clearly does not know how to use a phone. I've had to call multiple…read moretimes, just for small questions that I shouldn't have to drive 15 minutes to the branch to for a 30 second conversation, just for the phone to ring without any answer and the call ending on its own and being disconnected. This has now happened on 4 different instances that I've had to call and the one time someone did pick up, I was treated with attitude and when my question was answered, I was immediately hung up on. Great customer service Citizens!!! Might just start looking into another bank in order to not continuously deal with this kind of behavior from a business I'm enrolling my financial discretions with...

Vikki, Lily and Rebbeca are the nicest, most helpful and lovely people I've encountered!!! It's a…read morepleasure to see them every time I come in to make a deposit! I hope their boss values what a great team they have! ​

Victoria C Lascelle- needed to do an emergent wire transfer. Very clearly said address is…read moreCluffCrossing, C-L-U-F-F... literally messed up and put Cliff, delaying the wire transfer. Absolute disaster, & on top of it all had no manners, not welcoming at all. An A.I could have done the job better.