Stopped in recently to look at a couple of vehicles on their lot, right in front of the window…read morewhere the two salesmen were sitting. No one made contact. Went inside where still no one came out but one was talking about his need to defecate but not nearly in such polite terms. No greeting no introduction and simply a did you need something. When I said I'd like to know more about vehicles they said what do you want to know? It's a car dealership, there are no prices, sell me your car using your sales skills. When I said I was no longer interested the other kid said fine, muttered something under his breath and told me to f--- myself. Pretty sure that's not how you do business.

Negative 1 trillion stars! DO NOT BUY HERE EVER! You will get a junk car and moronic service…read more Girlfriend bought a car. Tail light was out brought it back to fix. Inner wheel well clips were off so they fell and rubbed on tires. Called to get inspection appointment done because they say they'll inspect cars. They can't get her in and the dashboard is lit up like a Christmas tree with so many lights. They send her to another place for the inspection and it fails with a laundry list of issues and deemed unsafe and fire hazard. They won't fix it and say she's trying warranty fraud when in reality the car is a mess and they're to lazy and scummy to fix it. Absolute trash. Scum of the earth. Miserable lovers! Multiple people have had the issue and it needs to be shut down and turned into a homeless shelter something manchester needs more than these lowlife scumbags.

After a little snafu by SCU after opening an account, they fixed the issue they created and i…read moreenjoy them overall.

Credit unions are member owned and generally more understanding than banks. The old Granite State…read moreCU I once belonged to was incredible. This one runs like a big bank. Not willing to give anyone a break or a chance yet they'll gladly take overdraft fees from your account, even if you make regular deposits and even when a deposit is pending. Coldest bank I have ever dealt with.

Refusal of Warranty Service…read more I purchased a 2024 Mazda CX-90 PHEV from Werner Mazda in April 2024. Since purchase, the vehicle has experienced multiple defects requiring service. These defects and conditions have substantially impaired its use, value, and safety, including but not limited to: EV battery failure requiring towing and replacement within the first six months of ownership Repeated and prolonged failure of the MyMazda app climate control system following service Cooling system defects requiring radiator replacement Premature tire replacement at approximately 17,000 miles Ongoing loud noise and vibration when turning left Fuel or exhaust odor inside the cabin upon startup In October 2024, the vehicle failed to start and required towing. The EV battery was replaced. Following an oil change on December 27, 2024, the climate control feature in the MyMazda app stopped functioning. Despite multiple attempts to resolve the issue through the dealership, the problem remained unresolved until January 23, 2025, after Mazda Corporate confirmed an IT solution and the vehicle software was updated. On October 25, 2025, I brought the vehicle in for a windshield washer warning light, squealing brakes, and a recall. During that visit, Werner Mazda stated the radiator was cracked and required replacement. I was also told that all four tires needed replacement at approximately 17,000 miles. Although the tires were replaced at no cost, I was told I would need to pay a $129 alignment fee, which I declined. After this service, the vehicle developed a loud noise and vibration when turning left. On November 17, 2025, the vehicle was test-driven by the Service Manager, Dylan Gallagher, who stated that he did not have an explanation for the issue. Prior to that visit, I already had a scheduled appointment for November 24, 2025, for an oil change and to verify the recall, which was still showing as open on my account. During that visit, the oil change was completed, the recall was cleared, and a technician video was provided stating the vehicle was in excellent condition. Due to worsening noise, vibration, and a new fuel odor upon startup, I contacted Mazda Customer Service on December 26, 2025 and customer service rep, Starler scheduled a service appointment for January 2, 2026. Werner Mazda accepted the appointment and Dylan told Starler a loaner vehicle would be issued. At approximately 2:15 p.m. that day, I received a call from Dylan Gallagher informing me that the dealership would not be servicing my vehicle. When I asked why, I was told it was because I did not complete a survey after my prior visit and that, if I had, it likely would have been negative. I asked to speak with his boss and was denied. I was told I come come pick up my vehicle. When I returned to the dealership, I was handed my keys by Dylan and told that I could leave. No written explanation or repair documentation was provided. I was informed by Dylan that he had spoken with Eric and they agreed the vehicle would not be serviced. The vehicle remains under manufacturer warranty. Refusing to inspect or service a vehicle after accepting an appointment and issuing a loaner raises serious concerns under New Hampshire consumer protection and warranty laws. This refusal may be considered evidence of noncompliance with the manufacturer's warranty obligations. I have notified Mazda Corporate and filed a complaint with the New Hampshire Attorney General's Consumer Protection Bureau.

Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive…read more This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good.

Same Owners as Empire Automotive. Rick and Randy Miller. They sold me a car with *structural…read moredamage* knowingly sold to me and I paid on it for 5yrs for nothing. A total loss. I found out when trying to trade in and bank refused the trade in because of structural damage. Idk how they faked a inspection to pass it for me to buy. BEWARE Looks like Randy Miller is the General Manager of Key Chrysler Automotive in New Castle

Only giving one star because I have to. RUN AWAY FROM THIS DEALERSHIP!!!!!! They had my last review…read moreremoved. They sold me a truck that had a blown rear end. I took it to my mechanic to get it fixed and he told me it should never have been inspected the way it was. $6,000 to fix it. I told them what my mechanic had told me and they said they would fix it for $3,000. So I brought it back in. Two weeks later they give it back saying there was nothin wrong with it. Never fixed a thing. So I was without a vehicle for two weeks. With no resolution. These people are liars and manipulators. Please for the love of god. Stay away from them. Go somewhere else. Save yourself the struggle and headache and go somewhere reputable.

I called and asked if they had a car on their lot so I could come and test drive it later that day…read more The sales person, Crystal, said it was available to come see and we set up an appointment. I drove up two hours to the location. A salesman walks out, and offers to help us out - but is confused, as the car is in the sold section. It turned out that Crystal had left, and there was no record of an appointment made for us. After more confusion and waiting, the manager had to come out and apologize because the car was sold. He said that Crystal did not check to see if the car was available. This was very frustrating as we wasted 4 hours of our time that day driving to see this car, and the sales person did not do a simple check, just blindly assured us. I do not know why she did not write us in, or why she left either, as she said she would be right at her desk to see us. I would never do business with this dealership because they wasted so much of our time due to a salesperson's incompetence. Ultimately the manager was apologetic and I know it is not his fault. I could not believe the wasted time due to Crystal; it was not a good experience. I will also say that it is sleazy that that car continues to be listed as available on their website and third party listings. I can only assume they do this to bring people in and then try and sell them something else. Inventory should be immediately taken down as it is sold, especially for this car as they made such a big mistake - but it is still listed.

When my mother told me she was in the market for a new ride and wanted a Subaru, I pleaded with her…read moreto call Diego, one of the managers down at Prime Subaru. Along with the young superstar Niko, they treated my mom like family and made sure she was well taken care of. Diego & crew did something I've been struggling to do for 47 years, make my mom happy! Thanks guys Don't let your moms go anywhere else, Prime Subaru is the place!!

Excellent staff that's makes customer interaction a breeze! We dealt with Cheyenna Woodward and Deb…read morewho were fast and efficient. Granite State Credit Union makes doing business easy and personal. Thank you Chyenna.

Service continues to be top notch and friendly. Prices (while hard on the wallet) are industry…read morestandard. They took good care of my car and me

My entire family has serviced with State Motors for a generation and have always been completely…read moresatisfied. Between us we have all makes and models and they have been proficient with them all. I look at some of these reviews and see people giving them 1 star because they were advised that a taillight bulb was out? Really? Did they burn out your bulb? People should use their heads before bashing a good business.

I had a wonderful experience at Auto Fair Honda's service department today. I brought my car in for…read morea quick oil change and to have air added to my tires, and the whole process was fast, efficient, and completely hassle-free. A big thank you to service advisor Joshua McMullen, who made everything seamless. It was clear he genuinely cares about helping customers and making the process as smooth as possible. I also want to thank Andrew Jeglinski from the sales team, who sold me my car this past summer. Andrew went above and beyond in assisting me with setting up my service appointment, making it simple and stress-free. From purchase to maintenance, Auto Fair Honda has consistently provided excellent service, and I would highly recommend them to anyone looking for a dealership that values its customers long after the sale!

they will do a job, but they won't do the best job. I had to go to them for a new car battery…read morethree years ago. I want to get my oil changed at Valvoline and they tested my battery and said it was crossing over into the caution zone whereas I was told the battery would last five years. I took my car to vip tires in Bedford, and they quickly saw that there was just corrosion around it, and all that had to be done was clean off the corrosion spray with the special spray and add a washer to prevent for the corrosion. they did all this for me free of charge. Why on earth didn't the dealership do something as simple as that? they are effing idiots because it's hardly an extra cost for them to do that one extra thing

I purchased a 2015 Ford Focus Electric from FC Motors in New Hampshire for $6,685, and it has been…read morea nightmare. The salesman, Matt Lewis, assured me the car would be fully charged and ready to go, but it died after just 5 miles and had to be towed. After charging for 5 hours, it only made it 20 more miles before dying again. The dealership claimed their technician inspected the battery and said it was fine. However, I have a voice recording of them admitting they hired their own technician, whose findings were completely false. A Ford-certified technician later confirmed both batteries were faulty and needed replacement--costing over $30,000. I paid for a $7,000 car with a $30,000 problem and was misled about its condition. FC Motors sold me a defective vehicle, failed to disclose critical issues, and provided false information about its safety and reliability. I believe this was deceptive and unfair, and I'm seeking a full refund or coverage of repair costs. Buyers beware--don't trust this dealership!

Purchased a car for our 17 year old daughter - really wanted something safe. Matt states "I would…read morebuy this car for my daughter". 6 months later- car does not work without putting thousands of dollars into it. Lena , the owner, conveniently is on leaving for vacation n and car has been there for over 3 weeks with no call back - just dealing with the mechanic. Shady operation with no service - out of 7k after only having car for 6 months. Would not recommend

Citizens Bank website is constantly going down or off-line for maintenance. This is not reasonable…read morein today's technology driven environment. Down for "maintenance" 10 different days, including during weekday banker's hours in the past 2 months! Bank somewhere else!