These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Yesterday and today visited several shops for a flat tired everyone had something to say and here…read moreWao , now these shop is amazing I went there these week their info, on everything and the work they do is VIP

I went to check this place out because of their great reviews but I left feeling disappointed. This…read moreshop had major "bro" vibes, which might work for some people, but it was intimidating and uninviting for me. Being newer to the bike scene, the store felt overwhelming as none of the bikes were clearly labeled, so I didn't even know where to start. I wandered around feeling kind of lost, and no one really offered help or even acknowledged me. The staff seemed to expect that you already knew exactly what you wanted, which just added to how overwhelmed I felt. I'm sure they're knowledgeable and great if you're already deep in the cycling scene, but if you're newer or looking for a more approachable, inclusive vibe, this might not be the place

I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

I bought my Rad 3 bike from Kickstand Bicycle Shop and paid for it in full 403 days ago…read more More than a year later, they still have a key that belongs with the bike I purchased. Their solution? They told me I either need to come into the shop and physically pick it up or pay them to ship it to me approximately 10 miles across town. Here's the part that makes that especially ridiculous: I have already gone to their shop FOUR TIMES, and they did not have the key available for me on any of those visits. So after four wasted trips, I called the shop. Instead of simply acknowledging the problem and finding a reasonable solution, the employee repeatedly talked over me and argued with me, insisting that I would have to pay to have the key mailed. When I questioned why I should have to pay additional money to receive something that was supposed to be part of a bike I had already paid for in full, I was told, "That's store policy." So I asked what I thought was a pretty obvious question: Was it also store policy not to give the customer the complete purchase when they bought it, and then charge the customer to receive the missing piece when the store eventually "found" it? Apparently, I'm expected to accept that explanation. Let's recap: I paid for the bike in full 403 days ago. The key should have been provided with my purchase. I have already traveled to their shop four separate times, and they didn't have it. They have now "found" the key, but instead of correcting their mistake by mailing it approximately 10 miles, they insist that I either make a fifth trip or pay them more money. This is a bicycle key. It weighs practically nothing. Put it in an envelope, add postage, and mail it to the customer whose property you have been holding for more than a year. What makes this worse is the attitude. Mistakes happen. A business can lose something, find it later, apologize, and fix the problem. That would have been the end of it. Instead, Kickstand Bicycle Shop managed to turn a missing bicycle key into a 403-day ordeal involving four unsuccessful trips, an argumentative phone call, and a demand that I pay additional money to correct their mistake. "Store policy" is not a magic phrase that makes unreasonable customer service reasonable. I paid for the entire bike. I should have received the entire purchase. After this experience, I would have a very difficult time recommending Kickstand Bicycle Shop.

They took mt E trike on consignment and they never paid me. This took place this year 2025read more

Rick knows his bikes. He did the best tune up change tires and cleaned the bike that was a mess. I…read moregot it back and it looked brand new. It rides like dream. I would recommend Rick to anyone that wants their to be in perfect in appearance and performance. He is the best and I have tried them all.

From the owner: I am a MOBILE repair business. NOT a bike shop…read more NO rentals. I travel TO YOU. I repair All bikes! Road, gravel, mountain, e-bikes, kids, recumbents, tandems, fixies, tricycles!

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

My hubby and I were looking for an electric assist bicycle. We stopped at Trek and they were so…read morehelpful. We spent 30 min asking questions and sitting on different bikes. Mike offered to let us test drive since we had never been on an e-bike. Mike and the staff were so nice and helpful. We bought 2 bikes and helmets. The e-bikes are very expensive. Mike helped us find the right bike for our needs. It was a mid-range bike about $2k each. Trek also provides a 30day bike check and a 1 year tune up. Definitely worth the trip if you are looking for a good bike. Ask for Mike.

Just amazing service people and courteous professionals always with a fresh tip liking where to…read morehike where to bike to buy no pressure sales lovely environment Always have great sales

This is a hip little bike shop in the Nob Hill area. I liked their mascot dog that greeted me when…read moreI walked in. My husband purchased a bike from them just over a year ago, and he's been on the hunt for a particular make/model mountain bike. He spoke to the boss (he thinks), about getting that mountain bike. They did not have any in stock, so he made some calls to see if he could obtain it. He came back and said he could. We went ahead and paid in advance for the bike. It might take a week for shipping, but they will let us know when it arrives. This is my husband's bike shop, and he loves it.

I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me…read morewhen I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start.