I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me when I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start. read more

Two Wheel Drive - Bikes Near Me - Albuquerque, New Mexico

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Two Wheel Drive earned my business and will continue to get my business, this is a dang good bike shop. Everyone from the boss to the bike maintainers have been professional, polite and taken the time to talk things through with me. I did a lot of research and had a pretty good idea of what bike (or at least type) I was after. The discussion and totally fair pricing is what made the sale for me. I've been back for service and it is excellent. I've been back for advice and pointers, again excellent. I've been back to buy bits and pieces and found just what I need with discussion and guidance. I'll be back at some point in the not too far future to buy another bike. This is my bike shop! read more

These guys are awesome. I purchased an All City Zig Zag Ultegra from them a little over a year ago. Love the steel frame, it's super comfy. Not sure what to make about the negative reviews. Zach (sp?) and his crew are always friendly and have routinely made small Adjustments to the equipment I have. Whether I need a cassette replaced on my direct drive trainer, swapping out an old drive train for a power meter, or just a tune, this is the place I like to support. You should too. -Dan read more

Let me be clear...... I love my bike soooo freakin much!! Lotta miles = maintenance.... I'm super glad I took my ride here! Super friendly, knowledgeable and awesome . After picking up my bike for several maintenance issues, I was shocked to see how stealth and smooth it was!!!! Thank you, thank you! read more

Two Wheel Drive - Bikes Near Me - Albuquerque, New Mexico

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Patient and attentive staff! I went in with a flat and within a few minutes had a new tube and tire. Tire was designed to be goat head resistant and road ready. Many thanks! Will return for service. read more

Did what they said they would and kept the cost down. Took in my good/old and faithful and now I'm still riding! read more

I've been going to Two Wheel Drive for years and have bought "a few" bikes from them. They are awesome! Very knowledgeable, helpful, friendly, and unassuming. They have some great bike brands and offer something for everyone. Buy local and support your community, the money you save online is not worth it! read more

Quick, friendly service, despite Curbside Service Only, due to COVID-19. The rear derailleur on my bike broke and needed to be replaced. Initially TWD wasn't sure if they would be able to find a compatible derailleur for my Motobacane bike, however I left my bike with them and they'd call me we other an update, citing about a week before the bike might be fixed. Lo and behold, I received a call in less than 24 hours telling me my bike was all fixed and ready to pick up! I've found my new favorite bike shop! read more

I have never been to a retail store where the employees spent most of their time convincing you to save money and to forego the expensive, trendy, fancy items, though excellent, and go for the excellent, barebone items. Two Wheel Drive does that. They are all about biking, not about making a fashion statement. They are honest and knowledgeable about all things bike. And they are a nice bunch of friendly guys, too. They don't act like they know more than you, though they probably do, and that's also important. I found out about Two Wheel Drive from a friend who uses his bike as his only mode of transportation. That's important, because if you need your bike to get everywhere, you need a place that's reliable and inexpensive. My husband and I were just moving to Albuquerque and I needed to have my bike sent out here, since we didn't have enough room in either of our overstuffed cars. This meant the bike had to be disassembled, which my husband did on the Michigan side and we sent the bike straight to Two Wheel Drive where they reassembled the bike perfectly. Since then, I've been back numerous times mainly to get accessories, plus twice when I got a flat tire from riding over a couple of goat heads. These guys fixed me up and now I know all about indestructible inner tubes and goo. read more

This place is great. The team is helpful, friendly, and knowledgeable. The shop itself is a great space to go in and browse (when it's not COVID times) During this pandemic, they are really handling themselves and their customers well. Their love for cycling shows as they are working non-stop to get through a ton of repairs so everyone can get back on their machines and ride! They will serve you curbside if you don't want to come in or just need to make a simple purchase. As of this review they can only allow two customers in at a time. They give total attention to each one and do not rush. Some unmasked customers came in while I was there. They didn't wait in line and did not follow the instructions that Two Wheel Drive clearly had posted. The guys were very polite in explaining to them that they need to wait outside. Simply a class act. read more

Great shop with very friendly knowledgeable staff. New location from where I went as a kid, but still on Central Avenue. The shop is owned and run by bike people not just people who are trying to make a buck. Pricing is very competitive and in many cases lower than the competition. If you need repairs or need to buy/replace a bicycle. Treat yourself here. Mark and the rest of the staff treat you like family. read more

Two Wheel Drive - Zia water bottle - Bikes Near Me - Albuquerque, New Mexico

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I called two wheel drive yesterday to inquire about hand cycles. A hand cycle is usually a trike adapted with a crank mounted above the handlebars and even an e assist if you're lucky. I am a SCI partial para "my legs don't work but are moveable. The person on the phone was polite and professional. He said they have worked on only one hand cycle in the past. I asked about building one and he just pushed rite past the subject telling me that the components are usually all hand made. I told him that I have a local aerospace machinist with a cnc mill that can make anything we need. He still would not even consider a build. I give 4 stars because after that he proceeded to give me various resources where I can find specialty parts to build one. That tells me that they have the resources to build a hand cycle but just don't want to do it. I can understand that there may be liability issues involved there and thank two wheel drive for being the best bike shop I called in Albuquerque concerning my needs. I felt like they really engaged with me and at least gave me some good advice. read more

We went to multiple different bike shops looking to buy a new bike. The staff at Two Wheel Drive were very friendly, they Acknowledges us the moment we walked in the door. Catered to our every need. This was such an amazing experience. There prices were very reasonable and they were so friendly and did all the modifications that I needed within 30 minutes. read more

Two Wheel Drive - Bikes Near Me - Albuquerque, New Mexico

Very high prices, and the customer service is shit. I've purchased two high end bikes from them, and they're completely unhelpful once they have your money. I'm done with them. read more

They took the time, they were friendly, informative and helpful. I felt supported and inspired, even though I'm not an experienced rider. I'm so happy they are in my neighborhood and I know I will receive the same excellent and respectful service when I return for tune ups and to purchase more items. read more

Amazing service. Kind people. Great prices. What more is there to say? Come here for your two wheeling needs! read more

Two Wheel Drive - Freaking fantastic service. - Bikes Near Me - Albuquerque, New Mexico

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You know you love it when the fee schedule says $30 for a fixeroo but the guy says, "yeah but your problem was just too easy... 8 bucks" not only because you just saved some dough, but because for them, it's not just about the money, it's about extremely high consideration of customer service and a love for the zen of bicycle maintenance. My crank stripped out and I had a bad tube so I walked my bike into Two Wheel Drive. The staff was very cool and they just jumped right on it so I wouldn't have to leave the bike with them overnight. This was good because I could do some undercover yelpstealth. They've been rockin the corner of University and Central for 30 years. (You know that scene where ET and the kids are flying away on dirt bikes? That's what they started out on.) Since then 3 big corporate gigs have come into town and done scooped up most of the traditional bike sales. To adapt Two Wheel has come to specialize in exotic bikes like Teratrike recliners, dual bikes, Electra cruisers, Surly fat tire, fatter tire, and "damn, your tire so fat, it make your fat mama look like she's riding a Big Wheel!" Sorry they don't actually sell Big Wheel and I'm tempted to strip one star for that... They do have great sales on Bianchi road bikes. And a bike coop where you can scrounge for used parts. read more

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I want to give 10 stars. I took my bike in to have it looked over and add goo to my tires. Two Wheel Drive was recommended to me by a friend. Thank you friend great recommendation. I had the pleasure of working with William. Very knowledgeable, helpful and just plain nice. Got my bike sooner than expected another big plus. Thank you William and Two Wheel Drive for all your help. Great Experience!!!!!!! read more

They keep erasing my review. I went in when mask mandates were not in place and the floor quy wanted me to wear a mask. When he offered a mask he grabbed the mask from the nose part with his dirty fingers. read more

My partner and I have been to this shop on 3 different occasions because we live very close by. I want to like this place, but leave dissatisfied with customer service every time. To spare everyone the details, I will just say that if you have a simple fix that needs repair (e.g. a bolt that is too tight to undo, front derailleur that needs simple adjustment, a little oil application to your chain), I would go to the Bike Coop. They are willing to take 2 minutes to assess and diagnose your problem, tell you what you need or do a tiny bit of work to make your bike functional. Two-wheel drive appears too busy for that or it's simply not worth their time. read more

I'd been wanting to buy a good first road bike for my wife, something in the $1k range. We'd tried a number of stores who were happy to show us a few bikes, adjust the seat and let her ride around a parking lot. this allowed her to tell whether the bike was a totally bad fit or not or if the seat needed to be raised or lowered, but for $1k there wasn't a lot most shops wanted to do to ensure a good fit: "here are our 2 bikes in that price range, feel free to try them out". Then we went to Two Wheel Drive. Walking in you can tell this is a bike nerd's bike shop. Most of the inventory is hanging from the ceiling so they can pack as much in as possible. The staff are quick to greet you even if they're in the middle of truing a wheel or re-assembling a bottom bracket. This was the case for us. We were quickly guided to about 3 or 4 options including some closeouts from last year. We chose one, and were treated to the best bike fitting I'd ever seen: the bike placed on a stand, my wife riding it while we swapped out stems, seats and moved the seat up, down, forward and back. 30 minutes later when she had a custom fit, they welcomed me to grab a bike so we could go rider "for however long it takes. The bike trail is just on the other side of UNM". My wife ended up liking her (custom fit) bike (go figure), and I happened to pick a steel frame that was also a later model steel frame on which they were looking to cut a deal. We walked out with two excellent bikes and shorts for a great deal, all with a smiling staff waving "good bye". I HIGHLY recommend Two Wheel Drive for your next bike purchase or service. read more

Had a flat this morning. Yelped and found this place. I have to say this is the best bike shop I've been to. The guy, Charlie, was super nice and friendly. He fixed my tires and gave me recommendations above & beyond the call of duty. I was able to save my tubes and saved money because he didn't gouge me by telling me I had to buy this or that. I will definitely be back, when my damn tires go flat again! They also have a really cute dog that hangs out in the store. I guess he knows not to leave the front door. Thanks 2Wheels. read more

This shop is not really customer oriented...which is a problem for any business. I've been in there twice now and never once was approached by an employee no matter how long I had been standing there or browsing around. When I did get someone to talk to me the answers were spartan at best and wrong at worst. I asked a question about rim tape knowing what the answer should be...they got it wrong and I had to correct them to get the right product. Personally, I like a bike shop that helps you learn about what you have and opens up options for what you might like. Unfortunately, they ain't doing it. read more

Always a great bike shop experience whenever I roll through there. Charlie and his staff are the friendliest!

Awesome fast service! So lucky to have a local Bike shop that we can trust!

Best shop in town. These folks really know what they are doing. I will always come here for service and supplies!

I was told last week that the bike that was BEST for me would be in this week. But now I am told that it would have to be special ordered and would be in by the end of next month. They tried to sell me a bike that cost $300 more without even the smallest apology. I wanted to support a local business but they made that impossible. read more

I was told To use this hike store by one of my hiking buddies that this was a great place to take your bike so I dropped off two bikes and I was told they're about a week out which is understandable I waited a week and a half with no phone calls so I called to get an update and they said we were just starting to look at my bikes i. They called me later on that day and told me the things that need to be repaired I ask them to prepare a list of the items and how much it will cost so I can decide they said OK we'll get it typed up and call you back shortly. I waited another day no call. I called back and requested when will I receive the information I requested about the cost of the repairs they said they would get back to me. so I waited five more hours they finally called back and gave me the amount and said that the parts will be in on Tuesday. I understand they have no control about deliveries or getting the parts in so I called Wednesday I was told it would be ready by Thursday never heard anything Thursday I called Friday morning they said oh the last part just got here and we have it on the rack and working on it that they just needed to put the rings the chain and the brake pads on and they would call back shortly so. I waited three hours because I know they were closing in about 40 minutes and I have a 30 minute drive to get there so I called back and they said they were still working on my bike that they were really busy after being told my bike would be first in line. They said if you want to head this way it should be ready by five or closing time and I said will you guys be willing to wait because it's gonna take me 35 minutes to get there and they said we may be here a few minutes after five but not long so basically I couldn't go pick up my bike today. This coming Tuesday will be over three weeks I drop my bike off. I totally understand orders and deliveries being out of their control but a simple phone call to provide updates goes a long way. You would think someone that's been waiting on their bike to be fixed for over 2 weeks would be first in line as I was promised that past Tuesday that when the parts arrived it would be first in line. The only update I ever got is when I called to get one. read more

Really friendly and helpful staff. I stopped by with a problem bike and they quickly diagnosed what was wrong and how to fix it. Nicest bike shop in the UNM area. read more

This place is absolutely the best. They are knowledgeable, patient, and honest. I once tried to buy $2K+ bike from them and they 'talked' me into modifications on my old bike that did the trick and saved me about $1,800. They deliver what they say they will do, on time, and well done. I wouldn't go anywhere else. Five years later: when my modified bike frame (described above) finally gave up the ghost, these folks figured out what I needed in a new bike in terms of my physical limitations and got it ready for me in record time. I have continued to bring my bike in during the intervening years and will continue to in the future (despite the issues with Central). Yes, they are a bit laid back but I much prefer that to someone running up to me the moment I come into a store. I still wouldn't go anywhere else. read more

I've had reliably good experiences in this shop. They don't have nearly as much "know it all, cooler-than-thou" bike shop attitude as most other shops and have a reasonably good selection (especially if you like Bianchi or steel/old school bikes). Their repairs are relatively swift, they seem to understand that many of their customers genuinely use their bikes as their primary form of transportation and attempt to do repairs as quickly as possible (rather than the common "two weeks" I've gotten from most big box shops). They also are great at patiently explaining things to newbies but equally enjoy chatting up detailed/geeky bike mechanics with armchair enthusiasts. I literally have to pass four other bike shops to get to Two Wheel drive, and I far prefer going to Two Wheel after having tried those others (with one only two blocks from my house) so that should say something. The only negative I can really say about this shop is something I initially thought was a big positive - they are almost disdainful of people "overbuying". I went in prepared to spend $3K on my first "real" road bike. I was, at the time, riding half centuries on an '86 Rockhopper and was ready to buy a "truly serious bike". They convinced me to instead buy a Bianchi Imola at half the amount I told them I was looking to spend. Now, three years later, I still love that bike. I've replaced a component here or there, but they were completely right - I didn't at that time need a $3K bike. Similarly, when my rear wheel needed to be replaced due to a minor incident involving a car hitting me I was ready to spend a hunk of change on having a nice wheel with high end components built. They again guided me (rather strongly) towards getting a Shimano 105 (midrange) component wheel that they built. It's worked out great and I've never once though "man, I wish I'd gone Ultrega". However it was slightly annoying that they wouldn't even discuss with me the possibility of making a wheel with higher end/flashier components without acting disdainful of the whole idea. Now, on the flip side, I did actually want a flashy $3k bike at the time and I have on several occasions wished I had a flashier bike. I'm still glad I bought the one I did, but now, three years later, I find myself looking again to buy a high end bike (3k-5k). They are definitely willing to sell me such a bike, but they also don't seem particularly excited about it. So in essence, if you are a bike newbie, a steel enthusiast, a blue collar cyclist, or need regular sturdy well done repairs/maintenance this is a great shop for you. If you are looking to build an ultra high end rockstar mountain bike or flashy titanium dura-ace road bike you might have a more satisfying experience elsewhere. read more

Grumpy owner is an understatement! Horrible vibe from and more horrible customer (or lack of) customer service from him. To keep this review short they damaged my high end parts and refused to take responsibility because my parts were "used." He was happy to tell me that he didn't want me as a customer and I'm happy to never go back to that shop nor let anyone i care about go there. read more

These guys had a great shop and great vibe. Someone started working on my bike within minutes and wouldn't give up til t was fixed. Great guys and good prices! read more

After reading the positive reviews I took my bike to Two Wheel Drive for a tune up and to fix a flat. I am new to biking and they were great about explaining everything to me and not making me feel stupid. Fast professional service, I'll be entrusting my old Marin to Two Wheel the next time he needs attention. read more

Finding a good bike shop can be one of the most frustrating experiences on the planet. Either the service sucks, or they charge you exorbitant prices for the most basic things. I've had a bike shop put the wrong size chain on my bike, and then accuse me of lying when I confronted them about it after the bike kept shifting like crap. I've had another bike shop tell me it would take a month to tune my bike because they didn't like the cut of my jib (or something). Two Wheel Drive has never disappointed me in any regard. The service is always lightning quick, and done to a high technical standard. They dish out good advice, and don't try to screw you in any way, shape or form. I have a hard time believing that anybody got bad service here, and it must be one of those occasions where the customer was being a total dick. Give these guys your business, they won't disappoint you. read more

My new bike shop, they fixed my minor problem in 5 minutes.

What an awesome, old-school bike shop! This place has mountains of personality to go along with any bike gear you need, cool bikes in a wide range of prices, and mechanics that would rather figure out how to fix your gear rather than sell you expensive, new parts. Say hi to the owner, Charlie, who is always there. He's the one that still gets excited to help people find the right bike after 30 years in the business. And their new location in Nob Hill is a total upgrade from the old joint. read more

This shop is the rare exception where I consistently walk out spending less than expected! On several occasions the service bill was lower than quoted. Rather than a constant up sell, the employees are more likely to talk you out of an unnecessary purchase. The honest atmosphere is above and beyond anything I've experienced at other businesses. read more

This place is absolutely the best. They are knowledgeable, patient, and honest. I once tried to buy $2K+ bike from them and they 'talked' me into modifications on my old bike that did the trick and saved me about $1,800. They deliver what they say they will do, on time, and well done. I wouldn't go anywhere else. read more

Simply a great bike shop. Very friendly and helpful. I went to them for all my bicycle needs while I was in ABQ for a few months. My bike was my main form of transportation, and they always took that into account. When I moved away, they packed my bike for me and helped me out with having it shipped out of the store. IMO their prices are fair. If I move back to Albuquerque they will definitely be my LBS of choice. read more