My wife and I purchased two bikes last week at Fat Tire Cycles. Initially thought about going to…read moreCostco to look for bikes. Wife said, let's support something local and Googled local bicycle shops in our area, top of the list was Fat Tire. We were greeted immediately after walking in by Matt, and told him what we were looking for. Inside of 30 minutes we were purchasing two new bicycles. He recommended riding them for a week and bring him back in for adjustments if needed. Did that today and are so impressed with the service provided by Matt and the entire team in the shop. When n the market for a bicycle, we highly recommend Fat Tire on Montano next to Trifecta Coffee. Support local. Eric and Matt!!

I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

Very friendly and competent staff. These are my favorite bike mechanics for things I don't have the…read moretools/desire/time to do myself. I feel like I'm a pretty reasonable, personable, and open minded guy, I understand bikes pretty well and do a lot of maintenance myself, but mechanics at *OTHER* shops have been surprisingly rude to me, cut me off when I'm talking or asking a question, try to upsell me or tell me I need something else, try to pull wool over my eyes and upcharge, and I feel like they don't respect me or my bike. NONE OF THAT HERE. All the staff I've spoken with here are very polite, hear me out, make a recommendation when they see fit. I totally trust these guys with my bikes and will go here if I need anything in the future. I've only been to another location once to pick up a part, but same experience.

Busy. knowledgeable staff. Great service. Electric bike maintenance. Will use regularly.read more

Ive been frequenting this place since about 2012 for winter sports gear. However recently ive…read morepicked up biking and my 1993 chromoly specialized allez comp needed a back wheel. Shop hooked it up with an Alexrims DA22 and it goes perfectly with the retro look i have on the bike. Took about a week to get it diagnosed and replaced. And was only 20 bucks more than trying to "fix" a bent mavic wheel. I understand this is peak season for them. Shop is and always has been super professional. Workers always say hi to me and have smiles and are knowledgeable! Will be back!

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

I'm sorry, I always try to give the benefit of the doubt. I called because I need a new tire. As…read moresoon as I told the receptionist I needed I tire I was transferred. Someone named Mike answered told him year and bike and what was needed then all goes quiet. I waited for over five minutes asked a couple times if anyone was listening. Nothing!! Problem is not very many places in Albuquerque work on Harleys. Sucks but will have to try them again. I hope as albuquerque grows more motorcycle service shopes will arises

Todd Lohman, is with each & every day becoming a bigger ripoff artist than the previous day before…read more I originally went to Lohman to escape the price gouging & mystery $300.00 plus internal problems that DID NOT exist before coming into this shop, on top of the charges you brought your bike in for. If that was the ONLY problem maybe but, don't be amazed to see replaced bolts that are NOT even machine screws, maybe wood hardware & Teflon tape are what HD from the factory really intended to use.... No more, fool me once, never again. Such a shame, long ago this was the shop with integrity. M

Old school skate shop been here for a long time and I love it. Thanks for hooking me up today!!read more

I guys working Skate city were cool as hell. Not your stuck up skater dudes. They down to earth…read moreand knew what to look for with the problem with my son razor scooter. So if your looking to get repairs your scooter or need skates board or snow boarding stuff. Skate City Bitches!!! Rob

Make sure you read the fine print, not just listen to the sales person. I bought an assault bike…read morefrom the Fitness Superstore and used it every day. They told me it came with a 90‑day warranty. The bike locked up and the pedals and arms wouldn't move, so I called the Superstore. They said it was still under warranty by three days, and I told them I'd bring it in. Once they had the bike, they called back and said it wasn't a 90‑day warranty after all, it was only 30 days, and that I'd have to buy a new bike. In my experience, they have no honor or integrity!

I visited the store with my sister, who has a lot of physical challenges, and needed a stationary…read morerecumbent bike. I can't say enough about the kindness and helpfulness of Malik and his partner (sorry I didn't get his name). They worked with her for nearly an hour to help her find a bike that would work for her. We both really appreciated the extra attention and helpfulness.

What a great shop in old town. We were in town for the…read moreholidays, about a week. Our place we stayed at was just minutes from the old town and plaza so we were there often. as a fun idea for Christmas we deiced we would get each other at least one gift from New Mexico while there. The plaza ended up a spot we went back to over and over as it was always festive, and has many shops. But many of the shops had the same items, and most were more of a tourist type of gift. I came back to Happy Hiker 3 times, and my daughter and I love a New Mexico hike. I finally settled on a monocular(like binoculars but for just 1 eye. She loved it. It was a brightly colored one with durable rubber coating. I did end up getting a couple other smalls things as well. It helped that the people working there were very friendly. Its nice to see the different New Mexican goods, but also nice to have a nice niche shop with cool unique things as well.

Wife required some hiking shoes and was well worth the trip…read moreTop quality items so your going to pay more than walmart. But your feet are worth it Very helpful folks work here and knowledgeable The whole Old Town area is a great way to spend an afternoon Take your time parking in the area, traffic police do patrol so don't just throw the anchor out and leave.

I have been to a lot of running stores across the country this one is hands down the best I have…read morebeen too! Need a super shoe they have it, daily bangers yup, don't like that color cool we have in every color way. Place is unreal! Don't needs a pair of shoes but the sales guy was so good couldn't say no.

I was really impressed with the level of customer service we got at Heart & Sole Sports yesterday…read more My wife recently got a new job that requires her to be on her feet throughout most of the day and was in dire need of new shoes with great support. She went in knowing she wanted to try some Hoka's but didnt really know which ones to choose from. The sales rep spent a good amount out time with her talking through the various options. He measured her foot, analyzed the way she walked in each pair and didn't try to pressure her. She ultimately settled on Hoka Arahi's which she absolutely loves. I walked away with a new running shirt and know I'll be coming back when I'm ready for my next pair of running shoes.