I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

This is the bike shop equivalent of an 80's record store. Everyone there knows more than you so…read moredon't bother giving your opinion. If you need something they will let you know what that is. In the end it'll all work out because they do great work. Took an old Yeti in and it came out brand new. Thanks guys.

They are the best. Knowledgeable and experienced. Used them for service for years. Never had an…read moreissue.

My hubby and I were looking for an electric assist bicycle. We stopped at Trek and they were so…read morehelpful. We spent 30 min asking questions and sitting on different bikes. Mike offered to let us test drive since we had never been on an e-bike. Mike and the staff were so nice and helpful. We bought 2 bikes and helmets. The e-bikes are very expensive. Mike helped us find the right bike for our needs. It was a mid-range bike about $2k each. Trek also provides a 30day bike check and a 1 year tune up. Definitely worth the trip if you are looking for a good bike. Ask for Mike.

Just amazing service people and courteous professionals always with a fresh tip liking where to…read morehike where to bike to buy no pressure sales lovely environment Always have great sales

This is a hip little bike shop in the Nob Hill area. I liked their mascot dog that greeted me when…read moreI walked in. My husband purchased a bike from them just over a year ago, and he's been on the hunt for a particular make/model mountain bike. He spoke to the boss (he thinks), about getting that mountain bike. They did not have any in stock, so he made some calls to see if he could obtain it. He came back and said he could. We went ahead and paid in advance for the bike. It might take a week for shipping, but they will let us know when it arrives. This is my husband's bike shop, and he loves it.

I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me…read morewhen I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start.

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

Ive been frequenting this place since about 2012 for winter sports gear. However recently ive…read morepicked up biking and my 1993 chromoly specialized allez comp needed a back wheel. Shop hooked it up with an Alexrims DA22 and it goes perfectly with the retro look i have on the bike. Took about a week to get it diagnosed and replaced. And was only 20 bucks more than trying to "fix" a bent mavic wheel. I understand this is peak season for them. Shop is and always has been super professional. Workers always say hi to me and have smiles and are knowledgeable! Will be back!

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Van was great! My wife and I had a personalized VIP tour…read morewith him and it was a really good 2 hrs. Van took us around a 6 mile circuit and we even walked INTO the Rio Grande as it dry this time of year. Highly recommend!

We took a two-hour Historic Rio Grande River Bike Tour last week. Our guide Heidi was friendly…read moreand knowledgeable, and made sure to give us breaks in the shade and provide lots of cold water (it was hot!). Before leaving the shop, we received helmets and bikes, which were adjusted to fit us (and the shop had a huge pump bottle of sunscreen). It was a great way to cruise through some areas of Albuquerque that we wouldn't otherwise have seen. My only disappointment was that the Rio Grande River was bone dry - but I can't fault Routes for that!

I purchased a membership last year for R.E I they gave me a thirty dollar gift card. I did not…read moreknow that there was an expiration date on the gift card and I misunderstood when they explained to me. Anyway, I went in this afternoon to make a purchase.And the employee was kind enough to allow me to have a purchase discount in the same amount of the expired gift card. This store is always clean and has so much merchandise. In the very back of the store , there is a clearance rack , so be sure to check that out. All of the employees that I have had contact with have been professional and very friendly and accommodating. We will be back here for sure.

After researching to find a walking shoe that wouldn't kill my toes and be comfortable, I went to…read moreDick's on Coors. The shoe associate couldn't answer 1 of my questions, seems to know nothing about their products, and kept looking up on a handheld stock on shoes "I" asked about telling me every time they were out of my size, a woman's 9??! So I went back to REI because they've never let me down. "Abel" was freaking amazing. I ended up trying the "Alta Sand W Olympus 6", zero drop shoes. Tried them today on a shorter walk-6miles uphill. No pain and my toes could spread out like they were designed to do. Thank you Abel and thank you as always REI-Abq location