Exceptional! To start, the website was user friendly and making an appointment was very easy. The…read morebeeline bike van showed up at our house on time and we were warmly greeted by Mark the bicycle mechanic. Mark was friendly, very knowledgeable, and brought with him a wealth of experience. Mark was so helpful and showed us how we got into trouble with my brothers bike in the first place. This was important, as we can avoid this type of brake repair in the future. Prices were very reasonable and not having to take the bike back and forth to a store front was wonderful! Mark was also knowledgeable on the best places to ride in our area and took the time to discuss with us where would be best for beginner trails etc. We will be using Mark's services from here on out for all of our bicycle repair needs. Thank you Mark!

Great service! My bike had no been ridden in over 5 years and after Marks splendid repair and…read moreservices my bike was all ready to go! Great customer service! I would recommend his services to all! Great job! Five stars!

Jason is knowledgeable and easy to communicate with. As with most bike shops, there can be a little…read morewait for repairs, but I had a smaller issue that I needed some expertise and Jason did not disappoint. He adjusted my derailleur and got my Campy groupset shifting smoothly as it should. I was in and out in less than 10 minutes. He also answered some general questions around gravel riding and tires and upgrades I was looking into. Overall, Jason will be my go to bike mechanic for as long as I live in Maryland!

I noticed that my rear axle was broken on my vintage road bike with Campy components. Vintage…read morecomponents and parts are very difficult to acquire due to age and lack of available stock. I was referred to Service Course by Civic Cyclery in Belair. I couldn't be happier! Jason is not only knowledgeable, but goes out of his way to answer any questions you may have and will go through great lengths to make you a happy customer. He was able to find me an axle at a very affordable price and had my bike back on the road within 2 weeks. Service Course is now my go-to shop for all my bike repair needs. Job well done Jason!

I too k my road bike in to be serviced. I was given a date that it would be done. It was not done…read moreand the parts had not been ordered. 5 days later, I get the bike back and only half of the service was done. including not tightening all the screws. I almost went flying over my handlebars. I would expect everything to at least be tightened for 200 dollars. I will not go back again. sincerely, long time cyclist

My granddaughter had the chain fall off her bicycle. I took it to the Corrales location and Ethan…read morereplaced the missing link and put it back on. He also adjusted the seat and the brakes. The repair cost was very reasonable and he did the simple repairs while I waited! Thank you for the quick and kind service.

I placed a question in yelp and Willie responded almost immediately, he not only gave me the answer…read morei needed he let me know what else I could and should do with my bike. If that's not enough he and his partner met me to pick up my bike explained all the repairs and upkeep he'll be doing then gave me a quote with everything i had chosen to have done the same day (same hr.). But wait there's more, he was done by the next day and met me again to deliver my bike. He is definitely someone to go to for bike repairs. ( I said his partner, but it's actually his wife and she is pretty awesome as well). List of what i had done: New bigger more durable tires and tube's Maintenance on gears sprockets etc. Some protective stuff that i don't know the name but its great. Brake adjustment And a few other things that I don't know the name, but i don't need to because he did. Great service, great personality, pleasant people.

It's really nice to have a business come to you. Willy and…read moreMegan were great! They adjusted my new bike to fit my needs. They were very knowledgeable and caring. They offer a great service. I will recommend to all my bike friends.

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Yesterday and today visited several shops for a flat tired everyone had something to say and here…read moreWao , now these shop is amazing I went there these week their info, on everything and the work they do is VIP

I went to check this place out because of their great reviews but I left feeling disappointed. This…read moreshop had major "bro" vibes, which might work for some people, but it was intimidating and uninviting for me. Being newer to the bike scene, the store felt overwhelming as none of the bikes were clearly labeled, so I didn't even know where to start. I wandered around feeling kind of lost, and no one really offered help or even acknowledged me. The staff seemed to expect that you already knew exactly what you wanted, which just added to how overwhelmed I felt. I'm sure they're knowledgeable and great if you're already deep in the cycling scene, but if you're newer or looking for a more approachable, inclusive vibe, this might not be the place

We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

Dear Mayor Keller,…read more Please, for our city's sake, for the sake of our children, our underserved communities and our environment, expand the bicycle safety education center initiative throughout your tenure. We need one of these Centers in every neighborhood of Albuquerque. I just finished the brief but informative two course trainings and, just an hour ago, picked up my bike (and free, new helmet). Esperanza is absolutely exceptional. Here's how the process worked, as of this writing: 1. The first Monday of every month, at precisely 10am, Esperanza opens class registrations, and the phone lines are flooded. "If you get a busy signal, don't give up, just keep calling," advised the staff. That's what I did, and after about ten minutes, I got through. They signed me up for two evening classes which I attended a few weeks later. 2. Each class lasted about 90 minutes, students were a mixed bunch of ethnicities, ages and abilities, about 15 people total. The first course, about safety, was truly informative. I've been a cyclist for the better part of my life, I signal turns and ride in bike lanes, I still learned a ton about staying safe on the road. The second class, bike maintenance, also went beyond fixing a flat -- I learned that, for example, I'm lucky I've never smashed my face in the pavement, I've incorrectly fastened my tires to my bike for years. 3. A few days after classes, I was back at the shop, picking out my ride built from donated (and high-quality) parts. My bike: a 2007 GT Legato 3.0, built in Southern California, original retail: $700. A hybrid road/mountain ride, the bike is extremely light weight, rides like butter, and will absolutely rock when I take my kiddo on the Bosque trail. So. Friggin'. Fly. What did all this cost? Suggested donation: $40, but that's suggested and they never asked me for a dime (I'm donating the full $40, I can afford it). Esperanza also serves as a bike shop where empowered everyday people learn how to fix their own rides. To recap, Mr. Keller. The fact that this Center is inundated with calls for these classes every month, that they receive premium donated parts, and promote healthy, environmentally responsible transportation means one simple thing: tax dollars spent wisely. We need to shift the way this town thinks about transit, and it begins at places like Esperanza. This is a Duke City gem, let's keep these gears turning. Sincerely, Howie K.

Wow, I wish I had taken my bike here instead of that dud of a place I took my bike to simply…read morebecause it's closer to me. FREE BIKE REPAIR HERE. Yes, you read that correctly. You bring your bike here and they have staff that supply you with parts and instruct you on how to fix it. My friend got about $75 worth of parts, including a seat, chain, and bolts, for free. They have all necessary tools on hand, too. For those of you who work, they are open evenings only and on Sundays although hours are extended in the summer. I already like doing my own car maintenance. Now maybe I can learn how to repair my bike the next time it needs work.