We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

I'm giving five stars for not receiving any service other than encouragement to do the job myself…read more What a breath of fresh air. So I did just what he told me to do. I will look forward to having a Repair need that I can't meet that he will.

Typical, elitist, self righteous, self centered comment. Thank you for proving my point with your…read moreeloquent rant...

I went to check this place out because of their great reviews but I left feeling disappointed. This…read moreshop had major "bro" vibes, which might work for some people, but it was intimidating and uninviting for me. Being newer to the bike scene, the store felt overwhelming as none of the bikes were clearly labeled, so I didn't even know where to start. I wandered around feeling kind of lost, and no one really offered help or even acknowledged me. The staff seemed to expect that you already knew exactly what you wanted, which just added to how overwhelmed I felt. I'm sure they're knowledgeable and great if you're already deep in the cycling scene, but if you're newer or looking for a more approachable, inclusive vibe, this might not be the place

The chain fell off my granddaughter's bicycle. I brought it to this location and Ethan repaired the…read moremissing link and put it back on it. He also adjusted the hand brakes and the seat as well, all for a reasonable price. My granddaughter is now pedaling to her heart's desire down her street again, able to play with her neighbors during Spring break. Thanks Ethan.

Incredible talented Bike Repair shop. I have bought several bikes over the years what sets them…read moreapart is their customer service. Recently I took a bike in for repair after the chain broke and damaged the bike. Broken chain, wheel needed to be repaired, broken shifter, brakes adjusted. New seat post and because they were unexpectedly closed on the day I was to pick it up, they fixed grinding in the wheel hubs at no cost. They go above and beyond and if they find additional problems they will call to authorize repair. Highly recommended!

He's awesome. The owner is so helpful and he tries his best to take care of his customers. I like…read morehow he's fast and efficient with bike maintenance and he's fair in his prices.

These people are great. We did a couple demo rentals with them of some ebikes. One of them didn't…read morehave the battery for the shifter - I feel like it was an understandable mistake - they were busy. They offered a free demo to compensate. The staff is easy going and friendly and the bikes are great to ride.

Great customer service. Knowledgeable and very helpful. We cannot say enough good things about…read moreHigh Desert Bicycles.

Rick knows his bikes. He did the best tune up change tires and cleaned the bike that was a mess. I…read moregot it back and it looked brand new. It rides like dream. I would recommend Rick to anyone that wants their to be in perfect in appearance and performance. He is the best and I have tried them all.

From the owner: I am a MOBILE repair business. NOT a bike shop…read more NO rentals. I travel TO YOU. I repair All bikes! Road, gravel, mountain, e-bikes, kids, recumbents, tandems, fixies, tricycles!

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

Went to the shop to pick up my telephone purchased bike. The salesperson who helped me over the…read morephone was off that day and had told me to speak to Rico if she was off over the phone. So upon my arrival I asked for Rico and he came with a unwelcoming approach he handed me off to another salesperson unbeknownst to me after I told him I was picking up my bike. He flatly turned around without a word and another uninterested person who didn't address he would help me instead. But just stood there. I finally asked where Nico went to my husband and this guy said I was ready to go. I was surprised and I said oh your helping me now? I asked if everything was there and he pointed to a box. I was surprised he had no interest in showing me how to operate the bike or set it up for me. I asked for him if he would adjust the bike for me since he clearly was doing the absolute minimum. The lack of service was obvious since the first interaction with the staff. No they didn't sale me the bike, Melissa did over the phone but apparently there is no interest in providing customer service unless the person made the sale was present. I was surprised to see 3 staff members outside providing service to a couple with optimum care and service making necessary adjustments to her bike but that same care wasn't provided to me. I would have bought other accessories and clothing during my visit but the shunning left me with a bad taste. Which I had never experienced before at a bike shop.