I placed an order, but messed up. I don't use my credit card often, and forgot that I had frozen it. I called the bank, and unfroze the card. I had been working with the sales rep up to this point, and he assisted me with the completion of the order after a few more attempts. The next day, I received an email stating that they had refunded the order, and that I would only be able to pay with a money transfer. They never tried to verify me, or ask if I had another card to use. I had also been in constant communication where I was honest and transparent, especially about my frozen card issue. I feel like I've been called a scammer without it being said out loud. read more