Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

It is very refreshing to have professionals in our home that knows what they need to accomplish…read more The crawl space was very wet, they came everyday to check on the drying out process and continued to dry the crawl space until the meter read normal. They are pleasant, easy to work with and certainly understand our needs for normalcy. My husband and I highly recommend their service. Evergreen Steam Clean and Restoration will do it right! Dee and Doug

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

ABSOLUTELY DO NOT HIRE THESE PEOPLE!!…read more 1.) Absolutely don't do or complete what they are hired to accomplish. 2.) 5 hours late from scheduled appointment. 3.) Left a mess behind. 4.) Refuse to listen to and work with paying customers. 5.) Refused to contact dealership which was first contact for cleaning biohazards. 6.) Charged 10 hours $1600.00 but were only there for 1 hour 45 minutes(on Video) 7.) Had to hire a truly Competent Professional Company to come and clean up the messes they left behind. 8.) Truck Equipment Failure, then asking Dealership to try and finish their paid work. 9.) THEY REFUSE TO RETURN CALLS! 10.) See you in Court! 11.) WOULD BE ZERO STARS IF IT WERE POSSIBLE

They were aware that we wanted our water leak fixed. Before signing anything, I made sure that they…read morewere going to fix the problem. The worker asking me to sign the documents affirmed that they would fix the problem, not just do demolition. The company says that they will leave like "It Never Happened". They left with a larger hole in our ceiling, and weren't able to tell us where the leak was coming from...saying that "we aren't plumbers". So we paid $1100 for them to cut out drywall and leave it worse than when they arrived.

Absolutely incredible work. Very happy with the people they…read moresend into your home. In other words, you feel safe because they seem trustworthy. Little on the expensive side but you get what you pay for and they certainly delivered Quality. Well, overall, it was well worth the money. Their carpet repairs are just incredible and when you consider they save you thousands of dollars in carpet allowance. It's actually inexpensive all things considered.

Jonny did an amazing job stretching our carpets (they had so many rolls you could literally trip…read moreover them). They practically look like new! He gave some great recommendations on how to care for the carpet going forward. Highly recommend them for them for the quality of their work.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

Jack did a phenomenal job. Very satisfied with the work he did. He did everything I requested and…read morethe price was reasonable. Will definitely use him in the future

Communication was awesome! Service was great. Purchase this house, thought the carpet was trashed…read more They now have new life. Highly recommended.

We used Puget Sounds Restoration for a water damage claim in our crawl space. They got back to us…read morequickly and was able to start and finish the job in a timely manner. Would highly recommend them.

From the owner: We specialize in doing water damage restoration and we are a small family-owned business. we are…read moreprofessional and will give great communication with are clients.

I personally had a great experience with 24ResTech. Pipes busted, resulting in about 18 units in…read moreour condo community being completely ruined within 30 minutes. Completely displacing families due to the extent of the damage. I dont know how many of the other units that this company worked on however they serviced mine. They came out quickly, spent days drying out the water, moving appliances out and packing up my belongings. The packers did an amazing job making sure that my items were packed neatly, my christmas tree wrapped and stored in the christmas tree bag, my clothes in wardrobe boxes, the mattresses covered and protected. Within a matter of minutes I was homeless and stressed none the less. 24Restech made the process easier and provided relief by storing the contents of my condo in their storage facility. I was provided with an inventory list of my items that included photos. Once I was secured in a new place I coordinated with the office Manager Cynthia to retrieve my belongings. She was kind, professional and patient. My items were delivered to me the day after my request. Everything was in tact. The techs that made the delivery were efficient, fast and professional. Should I ever find myself in a similar situation I would without a doubt use this company again as well as refer them. 10/10, I would recommend.

Ultimately I would give them no stars if I could. They do crappy business and crappy half assed…read morework. The project manager on our claim dodged our calls and they didn't do what they said they were going to do. DO NOT HIRE THEM!! They added more stress to an already stressful situation of water damage.