First time trying Serrrano's. The good: Chips and salsa is pretty good... so I ate WAYYY too much of it! The Shrimp Street Tacos were dang good too! I wasn't going to eat all three, but found that I was (a) really hungry; and (b) I couldn't stop eating them! Our server was friendly and attentive despite having a couple other larger groups! The bad: The skinny margarita just tasted like a very watered down margarita (like one that had been sitting for an hour and all the ice melted, so now it was highly diluted). The house margarita was more flavorful, but definitely too heavy on the sweet and sour... so we ended up mixing the two and the resulting drink was better than either individually. Overall rating: ****FOUR STARS**** Gluten-free rating: ***THREE STARS*** read more

Serrano's Mexican Food Restaurants - Shrimp Street Tacos! - Mexican Near Me - Mesa, Arizona

We came in with a party of 9 for a family gathering around 4:30pm on a Wednesday. We were seated promptly but our service was only decent. The restaurant was not very busy at this time. Our waitress was very friendly but could certainly use some improvement. My drink was never refilled during the visit. At one point, she did mention bringing refills to the table, but this never happened. We had to keep asking for more chips and salsa, which was being given very sparingly, considering the size of our party. Our food came out in a reasonable amount of time, everything was fresh and tasted delicious. I got the Pronto Bowl with Shredded Machaca and green sauce. Definitely my go-to anytime we come here for dinner. I did notice that the ticket had 2 different prices available, a cash price and a card price. I felt that this was a bit unreasonable and inconvenient.... Serranos is one of my favorite Mexican restaurants near our house and we come here 5-10 times per year on average. They always have delicious, fresh food and reasonable prices. Typically we have a 5 star experience, but last night just slightly missed the mark for me. I do not want to give the 3 star rating that I feel is appropriate, given that this is not the normal experience. So I will give 4 stars & hope for improvement during our next visit. read more

Serrano's Mexican Food Restaurants - Pronto Bowl - Mexican Near Me - Mesa, Arizona

We love going to this long time local owned restaurant. I'll never forget the first time I walked into a Serrano's. I felt as though I was walking into someone's beautiful home. From the accent lighting to the decorative handmade artwork spread throughout the restaurant I thought to myself this place is warm, welcoming, and had a wonderful authentic vibe. From the host at the door to our server and the bartender, we had great service start to finish. We sat in the bar because my husband likes to watch football and they had several TVs with closed captioning playing different games. To start they bring you out chips salsa, and bean dip. I love their salsa because it is made fresh and has lots of chunky ingredients. You can see the chunks of tomatoes and onions and cilantro. The bean dip is yummy too. I like to mix it with the salsa. I ordered the shredded beef tacos with rice and beans. I love that they fill the taco with meat and cheese first then deep fry it adding lettuce and tomato on the side ensuring the perfect crunch. My tacos were delicious. The beef was seasoned nicely and the shell was nice and crispy. Thank you for providing an authentic environment great food and wonderful service. read more

Serrano's Mexican Food Restaurants - Inside - Mexican Near Me - Mesa, Arizona

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While my coworkers enjoyed their dishes, I was thoroughly underwhelmed, disappointed even, with the Baja Fish tacos. The fish can't even be found underneath the garnish of mango salsa, cabbage, and pickled onion. Also very fishy. The salsa, bean dip, and rice were average. read more

Serrano's Mexican Food Restaurants - 2 Baja Fish Tacos - Mexican Near Me - Mesa, Arizona

My wife, daughter, and I have dined here many times. The food is consistently tasty, and the service is generally friendly. The restaurant is elegantly decorated and always clean, which adds to the overall experience. This evening, my wife and daughter shared the steak and shrimp fajitas, which they both enjoyed. I had the pork machaca--flavorful and well-prepared--served with rice and beans that were nicely done. I also ordered a horchata, which was refreshing and generously portioned. The chips were light and crispy, and the salsa was well-balanced--neither too bland nor overly spicy. The bean dip was also very tasty and good consistency. Our server, Sylvia, was warm and attentive, though it seemed the restaurant may have been a bit short-staffed. She was handling both waitstaff duties and tending the bar, which may explain why our used dishes were not cleared promptly. A young girl brought our dessert but didn't offer to remove the empty plates, suggesting the team could benefit from improved coordination to enhance the dining experience. Traditional Mexican music played throughout the evening, adding to the ambiance, though the volume was slightly high--a lower volume would make conversation easier. Overall, it's a solid Mexican restaurant with good food and a welcoming environment, though there's room for improvement in service efficiency and teamwork. read more

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Came back the next day litterally for more chips and salsa, I have to say one of my new favorites for chips and salsa, fresh chips fresh salsa mmm so good. Friendly staff I was helped right away. Inside authentic Mexican style vibes, booths and tables to sit. Seperate area for take out or pick up or come to host stand I assume slow days. read more

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We would visit this restaurant more often but the drinks are terrible. They need to master a good margarita. The food can be good depending on what you order. The prices have really increased especially for lunch. Fix the margarita's and have some pricing specials! read more

I was very disappointed in the chili rellano I received. The chili was good but I don't think frying a slab of egg and putting it on top of the pepper constitutes a relleno. Might have been ok except the egg was like rubber. Our server Belen was amazing. She might be the only reason I would be back. read more

Serranos is our go to Mexican restaurant. Their chips and salsa are the best in town and the bean dip comes complimentary as well which is just an added bonus. The food is great and the servers and other staff are helpful and friendly. I don't normally leave reviews but Serranos really deserves more good reviews so I'm doing my part to spread the word about this great place. If you want the best chips and salsa like I do then there's no place better for Mexican food. read more

I discovered Sopranos about a year ago, and I've had many great meals there. However, last night we went there and I was very disappointed! My Carne Asada burrito was terrible, Los Favoritos does a much better job than they did for that one. My brother ordered the flautas, and he got one and it looked like a single rolled taco you'd get at a Mexican fast food place, and my mom's fish tacos had what we're clearly frozen fish sticks in them. I was so disappointed. I know they can do better, and I hope they will in the future. read more

This was probably the worst Mexican meal I've ever had. And, I paid over $40 for this nastiness. I will say the waitress was great. We were seated immediately and served with nachos and ranch and bean dip. The chicken in the taco salad tasted like the chicken in a can (like tuna). My son said he could've made a better quesadilla at home with cheese slices. He also said the beans tasted like canned beans. After discussing our experience with others, my son and I were both told the establishment has went downhill in recent years. I'll never waste my money there again. Taco Bell was a better option. The restaurant was clean and decorated nicely. read more

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Placed an order when I was 20 min out for 1 bowl of tortilla soup. Seems pretty simple you'd think? Especially because I'm assuming they have big batches of the only two soups they make on hand for the day already. Well- it only let me place pick up for 12:15 pm. I got there at 11:57 pm which is "early" for the time on the list. I just mentioned I was here for a pick up order for tortilla soup under my name. The gentleman said okay I will let them know. It's just soup again... nothing insane. So whether I needed to wait 5 minutes or so for them to pour soup into a container I could handle the wait lol. Then comes out a sassy lady with her hair up and says "you're here for your pick up order WAY early!!! (Super aggressively)" and I say "yeah it was the only time slot it had for me to choose" and she replies "yeah because I have tons of orders ahead of you so they're first" which I reply "okay. I got here a little earlier." Then she ends with "I'll let them know you're here." It's just dang soup lady. I wish there was more compassion and kindness behind this interaction. If I'm early okay- just come out and say we are working on it or it'll just be a few minutes. read more

The food was really good and our waitress was great. I had the shrimp tacos and my dad had a taco and enchilada.

It has been years since I ate at a Serrano's and boy what have I missed! The food is delicious, no-frills goodness, that tastes just like good Mexican food should. The starter chips, salsa and bean dip hit the spot. Then my Red Chile Machaca Burro Enchilada Style was tasty and very filling. The lunch special included a large burro, stuffed with meat, topped with a great sauce and cheese and surrounded by rice and beans. The service was fast and the ambiance the standard Mexican restaurant look. Muy fantastico! read more

Serrano's Mexican Food Restaurants - Red Chile Burro Enchilada Style, including chips and salsa (and bean dip that didn't last for a photo!) - Mexican Near Me - Mesa, Arizona

I have traveled this great nation far and wide and sampled Mexican food from Old Town San Diego to New Jersey. Tex, Mex, Sonorran, New Mexican and whatever they called it in Jersey and even in Guadalajara and in the town of Tequila. This is some of the best I can ever remember eating anywhere in my 60 years roaming this earth looking for incredible bean dip, awesome salsa and other fun things my cardiologist says I should not eat. Heidi was our server and Maria was our very friendly manager today. Food was top notch, we had the appetizer sampler platter and the Chili Con Carne verde style literally blew my socks off!!! An absolutely incredible hospitality experience that Started with our man Steven at the front door! We will be back and soon and we will have dessert first! read more

What happened to this place? We've been patrons of these restaurants for over 20 years. We ate a lot of Serranos during Covid. A lot. But last night after three horrible experiences we are done. $27 for a hamburger burro with hardly any meat or Any cheese, dry rice, dry refried beans with a quarter of a teaspoon of cheese on top. They've cut the portions by more than half yet keep increasing the prices. It's OK to increase the price. But make it a good value. This place has gone downhill. It's like they don't care. Totally apathetic. I would not recommend it anymore to anybody. There are so many other great Mexican restaurants in the valley. People have a choice where they're gonna spend their money. Don't spend your money at Serranos. Don't waste your time. Rude, poor quality, apathetic, oh did I say rude? So disappointed, and when we let them know, on our way out paying the bill they just said sorry. One word. Sorry. That's it. We're done. And I know it's cliché but if I could give it zero stars I would. read more

We had a very curt waitress, but when my friend wanted a taco salad she said that yes onions could be added to her salad. I consider onions to be a condiment, and onions on a salad are like getting ketchup on a hamburger, but she got maybe two tablespoons of onion and a$1 charge for them on our bill. Mentioned to the waitress that if we were going to be charged that much she should have said that while she was taking the order, at which point she got defensive and said it was an add on, implying that we must be idiots not to realize that she meant we would be charged extra. The food itself was adequate, nothing special and certainly not worth the aggravation of dealing with indifferent staff. read more

I was recommended to eat at this restaurant, to be honest with you we took a guest from out of town here for our first time. We were not satisfied with the service or the food, one guest did not even eat more then two bites of his food, all of our food came out cold and everything was so chewy. And it was so over priced for what we got. I'm not sure if it was a bad night for the cook or if that's what kind of food they normally serve. But we were very embarrassed that we took our guest to eat here. Due to how unsatisfying it was. read more

We normally go to Serranos in chandler but was meeting a friend who was in town and this was closer for him. We started off with the chips and salsa and bean dip. This salsa seemed to be a little different than the one in chandler. It's also had more of a kick to it and seemed maybe more like fire roasted. I had the combo plate with 2 tacos, rice and French fries (the fries were for husband) I had the ground beef and machaca tacos. The ground beef was definitely different than the one in chandler. I like chandler better. My husband just got the one ground beef taco then of course the French fries. Lol. The food and service was good but I definitely like the one in chandler better. read more

Everything we ordered was delicious and fresh. The only exception was the sopapias that tasted like it was fried in old oil. Borderline rancid. We did not eat them. The margaritas were strong and good! Their salsa and chip super good, excellent salsa! We will be back soon! read more

It was not good, no Mexican flavor or flare, who serves a taco bowl with salad dressing?? Service was good, the young man did his job. Just bad! read more

I really like this place. The food is very authentic and very fresh. My nephews love the chicken tenders , fries and the rice. My husband got the two combo and my brother the fajitas and his wife got the pollo fun dip. The staff is also awesome!!! read more

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ill be fair, the green chili beef enchiladas are great! the sauce is really good and meat tender! my issue though is being charged over 10$ to add rice and beans to a plate! absolutely RIDICULOUS FOR KETCHUP FLAVORED MINUTE RICE! it is not hard to make authentic rice! it's literally minute rice with no flavor ! my two fish taco went from 13.99 to 24.97$ and that's just insane! And wait staff just shrugged like it's nothing. read more

Dined here about a month ago and the holiday special was decent. Dined again last night and left without finishing dinner. Ordered chicken fajitas. Normally fajitas are sizzling. These were barely smoking, vegetables looked soggy, different sizes. The entire skillet looked like it was days old. The flour tortillas were "doughy", undercooked or wet. The server took the cost off the bill, however the manager never came by to apologize for a horrible meal. Won't be back as my husband I were both sick later that evening. read more

We arrived on a Saturday night, there was plenty of open tables. But even though it was slow, there wasn't a greeter to seat us. After a few minutes, I was able to spy the bar, it was empty. So we seated ourselves. The bartender, took our drink order promptly. Ordered the chips, with the salsa and bean dip. To start. The food was really good, I had the pollo fundido, which was extremely tasty. Guess, my low rating is due to service. Which seems under staffed. It may be unfair of a rating. Cause the food was good!! But the service from walking in lacked customer attention. I would eat hear again, maybe with a little bit more understanding of the service. read more

Tonight me and my husband went to eat at Serrano's. We have been eating there since 2001. We always loved the food, the taste and the size of the portions. The best was the size of their Chimichanga"s. Until tonight. The size are so much smaller. Now they serve you 6 inch instead of 8 or 9 inch. So sad. We even talked about finding another Mexican Restaurant. read more

I really hate to give this rating, as we have been HUGE Serrano's fans since the early 2000's and we're loving their location at dobson and Guadalupe, but..... We came for dinner to treat family that will be leaving out of the country soon and unfortunately, had a very sub par food experience. Service was GREAT. No complaints there. Chips and salsa were good, bean dip could have been better(not as creamy as I remember). However almost none of us finished even half our plates. It just wasn't good. My cheese enchilada was barely warm and the cheese wasn't melted inside. The red sauce was very sub par, and machaca beef in my taco didn't have much flavor on my dish. My husband and his brother ordered the fundido Machaca beef and unfortunately the fundido just wasn't what we expected. (For amazing Pollo con queso/fundido, try Ajo Al's). My husbands machaca beef was seasoned more than mine was though. Just overall not our favorite, with so many other Mexican restaurants around. I think the main problem here is they are understaffed because of covid hour restrictions etc. we hope to give them another shot in the future when staffing is better! read more

Serrano's Mexican Food Restaurants - Lobby - Mexican Near Me - Mesa, Arizona

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Love this place. Everyone is so nice & the food is great. My family & I come in here for their lunch specials all the time. I love the Machaca Burro w/ green sauce, there kids menu items are good too (especially the chicken nachos.) We love that their cups are huge & they are really quick on drink as well as chip/salsa refills. One of the few Mexican Restaurants that serve Mt. Dew. Their chips & salsa are awesome (my wife is a wuss when it comes to anything spicy & she loves it). They also give you bean dip which our kids love. We also love their queso fundido. David is usually our server & he is super nice & really quick (thanks so much David.) We initially started coming here because we loved their sign out front that says "God Bless And Protect Our Police" which we appreciate but we continue to come back for the awesome food & great service. Keep it up guys, we are fans for life read more

Serrano's Mexican Food Restaurants - GOD BLESS AND PROTECT OUR POLICE - Mexican Near Me - Mesa, Arizona

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The food here is consistently good, friendly fast service. We usually get takeout which is still piping hot when we get home, but we've eaten in too and they have the same friendly and fast service. We go here more than any other restaurant. read more

Always greeted right away by friendly team members. Service is laid back and friendly. Drinks are delicious. Can't go wrong with chips and salsa! read more

We have been Going to Serrano's for many decades. The food is delicious . Bean Dip. Yes.....but you gotta get the Queso Fundido to go with it! Everybody enjoyed their Margaritas (I don't drink) Cheese Enchiladas for the Boss, and an outstanding Red Chile for me. Saving the best for last: Stephanie, our hostess with the mostest, and clearly a Professional. Part Waitress, Part Psychologist. She read us like a book and the story was great. There is a reason why there has been a Serrano's Restaurant in The East Valley since the 70's........just sayin, read more

I can't say enough good things about Serrano's. We picked up the catering street tacos which included 32oz of mixed beef and chicken with spicy bean dip, huge bag of chips and salsa, 12 delicious tortillas, lettuce, cheese, tomato. Added two beef quesadillas all for $80!!! This was all for my daughters first birthday and it was a HUGE hit. Can't beat the quality and price. I called a few days before about ordering and a very helpful/welcoming woman talked me though it and suggested we call a few hours ahead of time. Finally made the order with a nice gentleman and then when we picked it up we were also met with great service. read more

Fresh! Chips and salsa were good. Guacamole was perfect. Service was great. Excellent food tonight....excellent! Bar service to the dinner table was a little slower but not a problem. Will definitely go back. 31MAR2023 read more

Very disappointing visit. We used to be regulars here. Love their bean dip. I received an email for a 1 day special for the Serrano's Special that I always get for 9.99. Turns out it was for tomorrow not today, they wouldn't budge and let me have the deal today while I was right there in the dining room. Had to ask for more chips, bean dip and tea. When Arturo was providing the service it was great. There was only a few customers in the restaurant this evening. The kitchen closes at 8 pm now so get here early or just go somewhere else. read more

We have always had great food here. Until last night 5/14/21. I had selected to have the Nachos what a waste. It had so much wrong with it I could hardly eat it. First major problem is that they put it in the broiler till the chips were burnt, and the cheese was melted it one uneatable glob. Then the pico de gallo had so many onions chunks of onions it made me sick all night. So I will defiantly never order this again. Positive note the service was above average, keep up the good work. Recommended changes, do not put un broiler would taste so much better with shredded cheese not melted. Use a hot sauce that has few or no onions. Frankly I do not think I will ever go back, the quality of food has good down in the last year, it has been over a year since I have eaten at a Serrano's read more

Disgusting. Filthy food prep, wrong food inside of other containers which ruins my entire dish (onions I didn't order/ask for). Cheese all on the bottom of my huge 12"x12" box leaving cheese and grease all over my seat in my vehicle. What, I have to babysit your food prep boxes now? Unbelievable, disrespectful and distasteful. WHO HAS TO CLEAN YOUR MESS UP? WHO HAS TO PAY TO HAVE STAINS REMOVED? I told my wife we had issues and I was done. Decided to give it one last try. Yep, just as expected. You "restaurant" ethics and staff are disgusting to let this go out your door. The food is basically bar-grade microwave food after driving less than 5 minutes back to my house to eat with my family. We have to immediately microwave the food because it's cold. We live in the closest set of houses to this place. How is our food already cold????? Oh, wait... I know. It sits and sits. We were on time for pickup, too. After a few incidents, my family is done. We would rather go to a bar, pay less $ and get better service. What the **** is wrong with Serranos? Y'all went to sh*t real quick. Never again will we waste another $90 on your disgusting establishment. NEVER!! read more

Favorite place was closed so we tried Serranos for Happy Hour. First impression. Very very cold in here. They either aren't running the heat or they have the air conditioner. Not sure but it's uncomfortably cold. Appetizer, stacked quesadilla is actually just a dried up flour tortilla with some whole beans, some kind of carnitas (no flavor) and Mexican cheese. Gobs of lettuce to fill up the plate and some very limey guacamole filled with tomatoes, cilantro and tomatoes to stretch out the avocado. Not amazed at all. Not hot, not delicious, just meh. I say revamp your menu, actually taste the food before it goes out. Gruff but efficient service. read more

Serrano's Mexican Food Restaurants - Stacked quesadilla off happy hour menu. - Mexican Near Me - Mesa, Arizona

Updating my review, I have not been back yet, however I appreciate that the owner has been in contact with me and is addressing the issues as well as updating their website to include the vegan menu! read more

I was very impressed when my parents, grandmother and I went to this restaurant on Monday! They are taking great measures to keep their customers and staff safe. They installed sneezes guards between booths, are only seating every other booth, masks required to enter, disposable containers, disposable menus, staff wearing & then changing gloves when serving, sterilization of tables and chairs between every customer, and a sanitation station as well. Very impressed and we will be back. Both my grandmother and mom are immune compromised so we appreciate the effort! We have been basically at home for so long it's great to get out, feel safe, and enjoy a nice meal. read more

Serrano's Mexican Food Restaurants - Disposable Menu - Mexican Near Me - Mesa, Arizona

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We went to this establishment a few weeks ago. They have gone way downhill. The chips and bean dip were good. My fajitas were nasty.. was all tomato and the meat was very well done. The tortillas were chewy as hell. My wife had the child rellenos. All egg batter or whatever they coat it with. My son had a burger and said it was " meh".. The server was good but she had way to much perfume on. I think next time well go to Chilis read more