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    Serrano Spa

    3.6 (28 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Serrano Spa

    Foot massage

    Massage

    Deep tissue massage

    1 More Service

    Hot stone massage

    Serrano Spa Photos

    Recommended Reviews - Serrano Spa

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    Yamavva resort .. excellent accommodations and spa is top rated service!!!
    Lucy R.

    This SPA. Is amazing ... forget going to Vadara .. we this p km ace in Cali .. ask for masseuse Nario he's the best! They have a range of services but I like the 90 minutes Signature massage .. clean and has the best staff .. Brandon is do helpful and the products you buy are high end .. a must do when staying at the Yamavva resort . 5 stars

    They have some light snacks
    Carrie U.

    This is a high end spa that really delivers results! I've run the gamut of the spa life and this is really a top notch experience. I was very impressed by the condition of the facilities. It was spotless and well maintained. They offered steam room and sauna as well as shower facilies and a coed mixed wet lounge. I was super late so I wasn't able to relax in the common areas as much as I had wanted to, so I do recommend coming early. I went in for a diamond facial and my skin was glowing, softer, smoother, and brighter after. My esthetician was Evelyn. She was very pleasant and informative with gentle hands yet a strong massage. She explained each product being used and I felt very comfortable with her. I already booked my next appointment.

    Hyd F.

    I had a rose quartz massage today. Very relaxing with the right amount of pressure. They let you choose gemstones at the beginning of your Massage. I chose health and luck. My Maas really did a good job massaging my neck, back legs and arms. They also offered strawberry banana smoothie made with almond milk. The eucalyptus showers along with sauna and steam rooms are lovely with equipped station with amenities such as hair jars, curling irons, deodorant, lotion, dental kits, and all amenities needed.

    As they say ... a picture speaks a thousand words so I am enclosing a screen shot of a voice mail that the front office at Serrano Spa left to me today . While I was still at the Spa! Yes , leaving me a voice mail 10 minutes before they supposedly close and while another guest was at the front desk checking out . I was in the restroom . I came out and an attendant said "there you are ? we've been looking for you "! The sense of urgency in her voice made me ask myself "is there an emergency "? I didn't ask because she was so frazzled , I just thought ok she's just very rude . Ignore . Then as i'm walking out she says "you do know your way out " in an extremely rude manner. I get to the front desk and the front office is leaving me the attached voice mail. Excuse me ? The front office attendant snaps at me . ask for my license " without it you can't use your voucher "!!!!! I said "pardon me "? I do not have a "voucher " then she snarls and says "oh you're just going to pay for it "? Again I'm thinking are these people ok? Yes , of course i'm going to pay ! I have never been spoken to or treated so badly ever anywhere . They were extremely hostile. I've had service at this Spa many times without incident . I literally felt violated and practically thrown out . I suffered hostility . Im a 59 year old professional Woman. I do not have the appearance nor the history of someone who is going to somehow escape the Spa without paying . I didn't see the attached message until I got to my car. Why would they be calling their guest on their cell phone while they are still in the facility ten minutes prior to closing when there was another guest still there as well? Absolutely rude , unprofessional and uncalled for. Literally behaving as if I somehow ran out of the facility naked to the point they checked my belongings ? I am not the type to behave ignorant in public so I handled my business and left. However . I came home and spoke to my partner who is a frequent player . He agreed totally uncalled for . I'm still in shock . Tomorrow we will decide what action to take because this behavior is completely unacceptable. I was completely harassed. My best friends husband is a tribe member . I think they need to know how their guests are being treated . I paid for my 265$ one hour massage in full . No coupons , discounts .

    Full color that was done.
    Katherine F.

    My experience at the Salon is horrible. 1. The lady that handled me told me she cannot accommodate me for a whole 5hrs of balayage. When in fact I had an appointment for balayage. She said she has other clients after me to do as well. So she recommended to do the full color. How can you book a client knowing you don't have the amount of time to accommodate? She explained that a different department does the scheduling and I get that the concierge is the one that handles the booking but the lady that will do the work will obviously be notified of time and service type. If you know you are crunched with time between two clients then might as well tell your co-worker to do adjustments and if not then just don't book the client! (FYI, i am keeping my cool as I was excited to have dinner with friends and co-workers in the afternoon) 2. After she explained she cannot do a balayage. She offered me to do full color instead. So, I agreed (better have something to do than nothing since I am already there right?) I told her "multiple times" my hair is jet black and needs a bleach for the color to stick( I have done multiple times of coloring my hair in the past so I know my hair) I have not even finished my sentence and she kept cutting and explaining stuff to me like I am stupid!, I just wanted her to bleach my hair prior to coloring , PERIOD, but she kept yapping about how it will damage my hair. Like, I don't already know that? I told her I did colors in the past. I am not sure which part of "please bleach my hair because its jet black and color/s will not stick in my" is hard to understand? 3. I thought she did bleach my hair but no, she went on and put that color to my hair and kept telling me it will come out nicely. I had told her one more time it will not. But she did not listened. So it came out like i had expected. Top part was the only one that had the color as you can see in the picture. So i asked to speak with her supervisor/manager. 4. She went to get her supervisor that took awhile. I don't want to assume, but it looks like she already had explained herself prior to talking to me. So the supervisor went and spoke to me with alongside her and I had told her what happened but the way the supervisor handled the situation, showed like it was my fault, when in fact I had told her she HAS to bleach my hair. So, the lady again said she does not have any time to redo my hair. I told both of them, i wont go out looking like this. Like come on! Look at my hair. ‍ The supervisor was also hesitant to have my hair redone. So the lady did redo my hair but told me " I had to cancel my next appointment because i have to redo your hair" Like, should I be grateful that you cancelled your next appointment because you did a poor job listening and working on my hair? I kept quiet and my kept cool because this day , i worked 12hrs, no sleep, tired, no lunch, I was sitting there for already 6hrs and just wanted to eat dinner and hang out with my friends. Off note, she said she cannot do the balayage that is estimated 5hrs. At this time after I spoke with the supervisor its already at 5hr mark. ‍ She did bleached my hair and recolored it. Came out just as should have been. My point is, you need to listen to your clientele. Listening is part of a good communication. Your client knows their body more than you so it is important to LISTEN. Also, you kept telling your clientele you cannot accommodate her because you don't have the time. That is just a lame excuse. Thats why appointments are made to prevent overlapping of schedule isn't it?. Even if the concierge or a different department handles your scheduling, I DOUBT you won't be aware of what time your next client will come. You as a the service provider should have vocalized to your scheduling department that 5hrs is not enough and it would not have ended up like this. I could have gone to a different salon but since we have a credit we can use here, I chose to have my hair done in here since the experience I had at the facial and massage department was great. I do not recommend their Salon department and won't be coming back for hair treatment! Service sucks!

    Reception area
    Sofia P.

    The first time here today and I enjoyed it! I didn't have time to enjoy the spa but only got to enjoy the massage. Everyone was really nice and I love the chill vibe. Definitely will come back whenever I'm in town. The total amount included service fee/gratuity but I still added more tip. They also have a hair & nail salon area.

    Very relaxing and heated chairs to enjoy before your massage
    Anabelle D.

    Recently had a full body massage here and I couldn't be more pleased. The facility is beautiful with natural earth tones and very comfortable lounge areas. From the sauna, steam room, massage chairs, indoor pool, snacks, and much more. Checkin begins about an hour early so you may begin the winding down process. Left feeling so great and I can't wait to book another service. This is a first class spa.

    Mountain View
    Tony C.

    Honestly, we had such a great experience for two! The Spa was super clean and spotless. The staff was very tentative and friendly. We booked our appointments on a Friday Morning and had the majority of the wet areas to ourselves. The locker rooms were well kept and the free amenities is within arm reach. I got the Nourishing Elements Pedicure service with a specialist that was fantastic. Constance is amazing, she made sure I was comfortable and offered recommendations and was an overall vibe. She was gentle and the service provided was painless! I felt my two feet on clouds. The ambience was amazing and I would definitely come back for more. Thank you to the superb staff. Five stars all around. You really made the vacation away from home quite pleasant.

    Showers in Men's locker room

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    The spa itself is lovely. I am not happy at all though my appointment was booked on the wrong day!

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    Ask the Community - Serrano Spa

    Are the spa services separated by gender?

    Diana - We do not separate by gender. We do take preferences into consideration. - Yaamava' Resort &… Read more

    How much is a pedicure?

    Pedis start at $90.

    Is the pool/sauna only accessible to those who purchase spa service? I am asking because I have a room booked at the hotel.

    Hi Amanda - The pool is accessible to all hotel guests. For the sauna - you will have to book through the spa >>> serranospa.com.… Read more

    Hi Where is spa located and what floor? Thank you

    Hi Missi - The Spa is located on the third floor of the casino: https://www.yaamava.com/casino#/location/625ec2483dcbca600400035d… Read more

    View All 6 Questions

    Review Highlights - Serrano Spa

    I was also impressed with Spa Manager Tiffany, who also oversees the pool experience at Yaamava.

    Mentioned in 2 reviews

    Read more highlights

    Sunny Day Spa

    Sunny Day Spa

    4.1(123 reviews)
    5.7 mi
    $

    Sunny Day Spa is a solid, reliable massage spot in San Bernardino, especially for the price. For…read more$60, you get a full-body massage that actually delivers. They ask how much pressure you want and adjust as needed, and they check in during the session to make sure you're comfortable. That alone puts them above a lot of places. The spa itself is clean, professional, and has zero creepy or weird vibes, which is always a big plus. I brought my wife and we did a couples massage--two massage beds in the same room--and the experience was smooth and relaxing. I went in with a stiff neck that had been bothering me for a couple of weeks and left feeling noticeably better, which honestly was the goal. Not a luxury spa, but for the price, service, and results, Sunny Day Spa is definitely worth it. A great local spot if you're looking for a good massage without overpaying.

    I went on a Saturday. The employees whispered to each other if they needed to communicate, which I…read moreappreciated. The linens smelled clean and fresh. My masseuse was Lili and she did a great job. She could tell how tense my body was and applied the right amount of pressure, but still asked if I was comfortable. She didn't skimp on the service at all, she made me feel so comfortable I didn't care that I was naked, lol. I left feeling so much better, my 3 week headache went away and my left shoulder that's been bothering me for a month felt 90% better. I'll definitely be returning at least once a month because Lili gives you bang for buck and I feel my body is circulating blood properly now. You can use your card to pay, but I recommend bringing cash for the tip.

    Photos
    Sunny Day Spa - Prices as of August 7, 2024

    Prices as of August 7, 2024

    Sunny Day Spa - The best massage foot and body, blood flow and relaxation 10 out of 10

    The best massage foot and body, blood flow and relaxation 10 out of 10

    Sunny Day Spa - Prices as of May 2023

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    Prices as of May 2023

    Redlands Cryo Spa - Himalayan salt cave

    Redlands Cryo Spa

    4.7(107 reviews)
    5.8 mi
    $$

    While it was initially a little difficult to book and get information for a first-timer, the…read moreexperience itself was great. A very laid-back and generous environment. The salt cave is amazing. I really felt the cleansing effects of the salt when lying down directly on it and the atmosphere is relaxing.

    I visited for a deep tissue and hot rocks massage. I have previously been to the thai deep tissue…read moremassage and I was looking forward to a continuation much closer to home. While the environment and background sound made the visit very relaxing, deep tissue was not in the room with us. I am used to really getting knotts dissolved i guess you can say and my body going full y into rest mode. Yes, its painful but also necessary. I will say I got a stomach massage also and that was probably the best part. I wish that would have been longer. I could feel rhe bumps and weird spots that help tension and lack of digestion in my organs. It reminded me of those Mexican grandma massages you'd get when you were a toddler. While I appreciated the experience I would not return for the deep tissue massage. I would however be curious of the rest of the treatments they offer at this location. The gentleman who treated me was professional and attentive ensuring I felt comfortable at all times and continuously checking on me. He also advised me to continue stretching and hydrating after the massage. Massage gets one star but the therapist and location, including ambiance really make up for it in their own way. Like I said, they have a variety of other offers worth exploring.

    Photos
    Redlands Cryo Spa - I love all the himalayan salt lights.You can buy

    I love all the himalayan salt lights.You can buy

    Redlands Cryo Spa
    Redlands Cryo Spa - Relaxing in the salt cave before treating myself to a massage. Beautiful, relaxing and condusive to getting into my zen mode ‍

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    Relaxing in the salt cave before treating myself to a massage. Beautiful, relaxing and condusive to getting into my zen mode ‍

    Serrano Spa - spas - Updated May 2026

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