I typically don't write reviews but this place deserves it. I have degenerative disc disease on my…read moreback and for months I have been in pain and discomfort. The minute I walked out of that place I felt amazing!! for the first time in months I was able to have a good night sleep. I'm definitely going back. The masseuse was one of a kind, I've been to high end spas but this place right... THE BEST

The customer service is outstanding! The staff is knowledgeable and kind. I've visited twice and…read moreexperienced two different massage therapists, both of whom were absolutely fantastic!

I visited this massage location in Redlands on Colton Street on May 31st around 7:30 p.m., hoping…read moreto relieve some lower back pain. The receptionist was kind, and after a brief discussion, I chose a one-hour deep tissue massage. Unfortunately, the experience was terrible. The therapist used excessive pressure, which made my pain worse, and she placed hot stones on my back without checking the temperature, causing a burn. I tried to express my discomfort, but she didn't understand English, so I couldn't stop her. After the session, I spoke with an older gentleman at the front desk. Once I paid, he asked if I would leave a tip. I declined, and he became outraged. I told him that a tip is optional, not mandatory, and that the reason I wasn't leaving a tip was because the massage was horrible, and the service was poor. He didn't like my response; he told me I was the worst type of person, that my kind of people were horrible, and he launched into a series of racist insults, disparaging Mexico and Mexican people, calling us the worst. He refused to return my card, even though it was rightfully mine. When I threatened to call the police, he doubled down, asking invasive questions about my citizenship, all while continuing to disparage Mexico. Only when I started recording him did he backpedal, claiming he had no issue with Mexicans. Eventually, another staff member, presumably the owner, stepped in, calmed him down, and gave me my card. This was a deeply distressing experience, and I strongly urge others to stay away from this business. Everyone deserves respect, and this establishment failed on every level.

You do not get what you pay for. $110 for a deep tissue massage that isn't a deep tissue massage…read morebut more like a Swedish massage. The room felt like a teenager's room, and at some point, I felt like I was in the wrong place until an older lady assured me I wasn't. It is not worth the price. Nice people. If you plan to go, it will be a gamble.

Jill was amazing. She was very thorough and professional. I felt extremely comfortable and relaxed…read more Felt great after. Almost needed some caffeine to "in" relax me. I've already booked a second appointment

Jill was great. Excellent massage. My back was so tight, and she did really good job. great…read morecommunication and nice clean, comfortable location. Highly recommend.

The Massage Envy in Cherry Creek is really nice and clean and the employees are very helpful and…read morekind. I had a great facial with Amy and she was awesome! I've made another appointment and I'm looking forward to it. Also, I've had a few massages there as well, which are very relaxing with great masseuses.

Leilani is an excellent massage therapist. I have seen her a few times now and already booking…read moreseveral more sessions with her in the future! Leilani listened to my needs and addressed the areas of concern I had, all while providing a relaxing, yet therapeutic massage experience. Leilani is a positive reflection of massage envy! She is kind and responsive to my requests to concentrate on problem areas, making me feel much better after each massage session. Thank you!

I got a massage here on a Wednesday by a massuse named Letty. She was covering for a friend and…read moresaid she normally works the weekend. Very nice Hispanic lady with good English. It was my first visit here and it was kind of on the fly so I opted for the 30 min option just to test the waters. Letty made sure to cover all the areas and didn't make it feel too rushed. For 30 min it was $50 dollars. I used three $20's and did not get back change so I just included that into the tip for the full service that was provided. I enjoyed the the session and will return for more.

my husband went in for a back massage, the masseuse asked for extra money for a happy massage…read more absolutely unbelievable, first time here, first time getting a massage actually and thank to you and your company you have absolutely just ruined this experience for the both of us. he said no and then they gave him the worst possible massage. i should report this place.

AMY was amazing walked-in feeling stress with back pain. I couldn't believe I would walk out after…read morethe massage session feeling so good. I would recommend AMY for her services!

I have been coming here since the 90's but seems the management have change. Despite the change the…read morequality of work remains very good. They're hardworking and have good customer service & work ethics. They have been in the same spot for the longest time I can remember. Sometimes I just call without an appointment and they're not fully booked they often take me in and discomfort on my shoulder and lower back is relieved. Clean place, highly recommended.

The best massage experience ever! I have been going to Trentyn for about 2 years now and I won't go…read moreanywhere else. I am pretty picky when it comes to massages and have tried many different places and nothing compares to Trentyn and his expertise. He truly cares about his clients and makes sure they are walking away pretty much pain free. He goes above and beyond and I am so thankful I found him! Highly recommend to anyone looking to relax or if they have sore muscles.

I went to Trent for a calf and foot massage. Because I am always on my feet running or hiking, my…read morelegs needed some relief. The massage included going over each muscle group slowly and in long strokes. The masseur was very accommodating when asked to vary intensity. He also asked insightful questions about my frequent pain points, familiarizing me with what could be causing it and what muscles are involved. My feet felt like new after and now I know how to better stretch them. The location is clean and welcoming. The masseur is easy to talk to w/ a great attitude. I have experienced a sizable amount of massages and 'Back in Balance' is among the top!

I was told that I needed to pay before services were rendered. I was also asked to pay a tip before…read moreservices were rendered. After the massage ended, I was demanded to pay a tip . In California tipping is optional no problem tipping for good service . However when the person who worked there demanded it .. sorry not gonna happen! The person did not understand my request " please softer ." , please be soft ". I requested this a total of 3 times .. she then proceeded to laugh and chuckled . Oh yes did I mention she grabbed me by the shoulder an tried to get me to go to the back to " talk to someone " I refused .. never ever coming back here... . Prices too good to be true .. I guess you get what you pay for .

My 2nd time going to aster massage n I met Rose who gave me my massage! She was fantastic! Love the…read moreway she massage my back with her feet! She got all my back pain out n I came outta there feeling fantastic! Thanks Rose! Will be back again soon Wongo

Rachel is a true professional who instantly makes you feel comfortable and cared for. Her skill,…read moreknowledge, and intuitive approach to massage are immediately evident, and every session feels thoughtful and extremely effective. She is also the sweetest and so genuine... highly recommend!!

Cannot thank Rachel enough for the work on my back and neck. This woman is legit, super…read moreprofessional, and takes pride in her craft. Highly recommend the best masseuse in the IE for anyone experiencing pain/discomfort and/or recovery. Athletes especially, hit her up! She's got her degree's in kinesiology with an athletic training background. Offers cupping therapy as well. Can't put a price on physically feeling your best, GO GET WORKED ON AT BARE BODY STUDIO IN REDLANDS!!!

Lucy does an excellent job for your aching muscles . Thank God for Shangri La. It's located at the…read morelucky feet, shoes shopping center.

I have been coming here for years. Everyone has a different technique, so far I don't have any…read morecomplaints.