Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

Once again, as always, the staff here were awesome. I had some jewelry to be fixed, and I was…read morelooking for a crucifix for a present. The counter person was awesome - very patient and helpful. Everyone made me feel very welcome. They have a great variety of jewelry available at the store, as well as plenty of books to order from. In the area? Check them out!

I've lost count of how many times I've been to Jewelry Repair & Design over the last few years…read more I've purchased pieces here, and had pieces altered or repaired. Everyone here is phenomenal. I cannot recommend this business enough.

Best family owned business around Churchland, wonderful staff, friendly and honest, service is…read moregreat, my repair was awesome and I got it back in what I call record time! I can't say enough about this store, it is the only store I can get to change watch batteries for me and they do ALL watches. I had my friend go there to get his ring removed it was stuck and they cut it off free of charge as a courtesy to a new customer. That's how you business is supposed to be done. Great store great experience I am going back for all my jewelry needs.

I needed my Seiko watch band installed and I was in and out in five minutes. I had the band and new…read morepins, but it was still nice to have them installed. I recommend getting these folks to help you.

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

She is amazing!!!! Does great work very friendly and fair price. I definitely recommend and I will…read morebe going back in a few years to design a new ring.

Had my wife's first ring I bought her repaired and fixed. Trust me it was in pretty bad shape! Dawn…read moremade my day when she said she could fix it! At an affordable price. And repaired it in 24 hours at that. When she handed my wife's ring back to me it looked just like the day I bought it ! Goin to be a good mother's day for my wife. Your the best Dawn

I came to Kay yesterday at greenbrier to explore the wedding rings because my world has been turned…read moreupside down due to losing my wedding rings. The staff that I worked with was very friendly and helpful. The selection was very nice and there cases were well organized and clean. I highly recommend kay at greenbrier mall they were patient and so kind there. I had my two young children with me and they were even so sweet them they even got a little stuffed animal. If you have any jewlery needs definitely check them out so they can help put that new sparkle in your life. Thank u to the kay team appreciate you:)

Awesome place to get your special someone a gift. Everyone is nice. They listen to what your…read moreasking. Monica was very helpful .

Had amazing service from getting a necklace repaired to getting my custom wedding band made here! I…read morerecommend getting your jewelry here, the staff are great with consistent updates on my order.

BETRAYED. I have been a customer here since 1995 and have…read morespent thousands over the years. I trusted this jeweler with some of the most meaningful pieces in my life including my engagement ring which he provided the appraisal and certificate. Earlier this year, my engagement ring was cleaned and repaired in the store -- the only time it ever left my hand. Months later, the diamond looked dull and cloudy, so I returned to ask about upgrading. The owner offered me a shockingly low trade‑in value, which made me seek a second opinion. A jeweler in New York removed and inspected the stone in front of us. What we learned was devastating: the diamond in my ring was not the original one we purchased. The measurements didn't match, the laser inscription was gone, and the stone was cracked. The financial loss hurts, but the emotional betrayal is far worse. After decades of loyalty, admiration, and trust, discovering this was heartbreaking. I'm sharing my experience so others can protect themselves. Trust should never be taken for granted -- and once broken, it cannot be repaired.

I recent went to get links added to my Gucci watch & a new battery installed. Very kind and very…read moreprofessional.

Byron Baker has exquisite taste, impeccable manners, and provides professional, experienced…read moreservice. Honest and fair, I have depended upon his judgment for years when purchasing jewelry. Baker's new merchandise and estate treasures offer a tasteful supply and a reasonable price range.

Martin was able to appraise two of my watches Tag Heuer and…read moreBreitling within one business day. The appraisal was very reasonable and I was able to submit to my insurance company. I recommend Spertner Jewelers for that along with their swift customer service!!

Great price, honest people. Very direct and not overly friendly, but they did excellent work for a…read morecompetitive price! I came in right as they were closing to pick up my order and they stayed open to make sure I didn't drive over for nothing. Great small business, very happy :)