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    Serenity Spa

    1.0 (2 reviews)

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    10 months ago

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    Face 2 Feet

    Face 2 Feet

    2.7(12 reviews)
    3.3 km
    $$

    Booked a last minute couples massage with my best friend and left feeling very confused and quite…read morethe opposite from relaxed and rejuvenated. The "massage" felt like they were deliberately trying to rub lotion in every nook and cranny. They finished with a face and hair (not head) massage and I was mortified and internally screaming because there was so much force and tugging. Definitely not zen and I'm pretty sure they gave me more wrinkles and clogged pores than I walked in with. No hands were washed before touching our faces and oil and lotion was applied over our makeup without warning. I'm pretty sure we got scammed lol. Save your time and money.

    At first I didn't know what to expect as it was rated 3 stars only. However, I had leg cramps since…read morelast night and I really needed a foot massage. I went on their website and saw they have 1 hour foot massage with head and shoulder massage, so I called to make a same day booking. The receptionist was very helpful and made the booking for me. She also informed me that there was free parking across the street. The location is great too, it's just 5 mins walk away from the Gilmore sky train station. As soon as I walked in the receptionist, her little white poodle, my therapist Huma came out to greet me and asked what I need and why I needed to come in. I was seated on a comfy lazy boy chair. The rooms are clean and with dim lighting and spa music. Huma prepared a bowl of warm water to soak my feet to start. The massage was great to the point that I almost fell asleep. Huma was very knowledgeable on which area to press on the foot to release body stress. After massaging my feet, she targeted on my leg cramps area. She was able to relief my leg cramps and wrapped a hot towel after the massage. Overall, I would recommend this place if you are looking for a quick massage.

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    Face 2 Feet
    Face 2 Feet
    Face 2 Feet

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    Sawatdee Thai Wellness & Spa - Tea Room

    Sawatdee Thai Wellness & Spa

    4.9(15 reviews)
    1.6 kmBurnaby Heights

    I've been here many times, and every visit has been wonderful. The service is consistently…read moreexcellent, and the atmosphere is so relaxing from the moment you walk in. I love how the waiting room decorations are always updated. It creates such a welcoming vibe. Most recently, my spouse and I enjoyed a couples massage with Natalie and Mint as our masseuses which was fantastic. All of the masseuses are very skilled and professional. The front desk staff is awesome as well. Highly recommend this place to anyone looking for a top-quality massage experience!

    Sawatdee Thai Wellness and Spa is the absolute perfect ideal massage paradise in the city!!…read more I happen to catch the owner during my first visit and she was very warm and welcoming. After my massage, she told me to go in the tea room and relax and zip some herbal tea. The pandan tea itself was so soothing and warm, and they used coconut sugar instead of conventional sugar. Sawatdee Wellness and Spa is relaxing and welcoming. The massage rooms are so clean and prepared for their clients. I am someone who always asks for the lightest pressure level because I can't handle much more than that. However, these women listened to my body and thought that I can handle a little bit more than light pressure, and was right! She even climbed on top of me and I LOVED it! I am now a returning customer after my first visit!

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    Sawatdee Thai Wellness & Spa - Coconut & Mango Package

    Coconut & Mango Package

    Sawatdee Thai Wellness & Spa
    Sawatdee Thai Wellness & Spa

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    VIP Salon & Spa

    VIP Salon & Spa

    1.3(29 reviews)
    1.3 kmBurnaby Heights, Hastings-Sunrise
    $$

    I came here with a Groupon to try it out. I paid $27 for a haircut and conditioning treatment,…read morewhich didn't seem like a great deal for a guys cut in the first place, but it was a convenient location for me so I figured why not give it a shot. I booked online and then tried calling them a couple of times so I could request a "Senior" or "Master" stylist, since a regular stylist is only $25 on their website. Both times I got voicemail, so I left a message asking for a call back. I didn't receive a call back until half an hour before my cut. They didn't say anything about the stylist, but were actually calling just to ask me if I was still planning to show up. Weird. I got there right at 11:00 and stood at the counter for 5 mins. No one greeted me or acknowledged me, even though you can see the stylists from the counter. I decided to sit down and another 5 mins later someone came over and asked if they could help me. I said I had an appointment at 11:00 to which she said "Ok" and walked away. 10 minutes later (now 11:20) someone finally came and got me. No apology or even acknowledgement that I'd been waiting quite a while. He sat me down and then left me for 5 mins to tend to something else. Again, no explanation or anything. Just disappeared. I'd already been waiting 20 mins, so why not wait 5 more I guess. The hair cut was fine, but went really quickly and was nothing special. I got the same kind of cut I've had as a walk in at the mall for much less, and not at all the same kind of cut I've had from a pro stylist for a bit more downtown. They used an electric trimmer on most of my hair - a higher end stylist would actually use scissors all over, and charge less than half of these guys. The guy then tried to charge me $14.40 for HST, claiming that he had to charge it on the full amount, which was $120. First of all, you never pay HST on the regular price, you pay it on the amount you actually are charged. When have you ever bought something on sale and then got charged HST based on the non-sale price? Secondly, I have never seen a mens cut in the Vancouver area for anywhere near the amount they're claiming they regularly charge. I didn't like the atmosphere, the customer service, the cut that I got... nothing about this experience was good.

    Looking at other reviews and my personal experience, this salon is very tricky and does not deserve…read moreto be in business! I went in because of an ad outside for $14.99 haircuts. The haircut was standard and satisfactory, but they pushed me to have my hair shampooed and didn't say anything about an extra charge. I also had a bikini wax and it was the worst experience I had ever had. The girl who did it was very inexperienced and caused my skin a lot of pain during and after. I would not recommend buying a groupon for this place or coming here ever.

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    VIP Salon & Spa - My horrendous style by VIP salon!!! Front looked even worst!!!

    My horrendous style by VIP salon!!! Front looked even worst!!!

    VIP Salon & Spa

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    Serenity Spa - spas - Updated May 2026

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