Where do I start my glowing review for Sunbeam Studio. First, April, the owner, is incredibly…read moretalented, along with just about every stylist in the salon. My current stylist, Kenzie, is unfortunately moving, but I don't hesitate to switch as I know every stylist here is gifted. They crush blonde highlights, excel at gray grow out (I am in this category), extensions, cuts, and so much more. April has put so much intention into the decor, experience, vibe, clean product selection, and green practices. My hair always looks amazing after a visit. Another bonus is the salon chargers per hour vs per service. So, if you need a toner, a gloss can be done simultaneously without an extra treatment charge, bonus!! Spending 2+ hours here is no problem with all the amenities and comforts (drinks, snacks, etc). I could not recommend this salon more highly.

April and her team of stylists at Sunbeam are incredible-I've been seeing her for a several years…read morenow and I can't recommend her enough. She is an amazing stylist and does the best balayage and color work. She matches whatever vision I bring her and I always leave feeling amazing. She's also a kind, caring person with top-notch customer service and the studio itself is beautiful!

If you need an actual haircut with styling, the person who cut my hair was not the right choice…read more Dry cutting alone is not styling--it felt more like shaping a Chia plant than cutting hair. I asked for a simple, one-length cut, which should be basic, yet it was not executed well despite her claiming 16 years of experience. She spent a lot of time talking and trying to make it seem like I, the customer, was wrong or didn't understand hair. If the result had matched all that confidence, fine. But talking a lot and then failing to deliver is not good customer service. I'm really disappointed and now have to pay someone else to fix the uneven, poorly done work on my hair. I really wish I could get a full refund.

I have been visiting Trivium Salon for years and can't say enough great things about them. The…read morecustomer service and professional are unmatched! I highly recommend both Caitlynn and Kassie for all of your waxing needs!

The salon is always clean, Melissa is so warm and welcoming, and I feel like she makes sure we are…read moreon the same page before touching my hair. I have had some serious "hair trauma" but I feel confident every time I sit in her chair. Additionally- I appreciate how everything is VERY transparent (pricing, coloring, expectations) which I greatly appreciate. There was one time there was an issue with a haircut with another stylist and Melissa offered to fix it herself without disparaging her stylist in any way. I believe she has great character and is holding her entire salon to the same standard. I recommend Salon Nové regularly.

I had a very disappointing experience regarding billing and communication. I have been patronizing…read morethis business for upwards of 8 years. I have made all of my appointments for myself and my daughter and never had an instance where I was ill. I booked an appointment via text (as is typical) and was never informed of a cancellation or no-show policy at the time of booking. I don't visit the website and am not familiar with any changing policies. When I became ill with the flu, I reached out early in the day at 7:53 am to notify of my illness. At 9:28 I received a response barely acknowledging my circumstance and getting straight to the part they are charging me 50% of the service. I immediately responded for clarification as I was quite shocked to hear they would expect someone to know they were going to be ill 48 hours in advance. I also was unaware of this policy. At 9:30 am and again at 11:30 am I asked a clarifying question about a potential 50% fee -- specifically whether it would be applied to a future service. I received no response for hours. Completely ghosted my 3 different text messages that I sent during those two hours. My card was charged before anyone replied to my messages, and I didn't receive a response until 2:49 pm -- just minutes before my 3:00 pm appointment -- giving me no opportunity to make an informed decision about whether to attend or reschedule. Had I received clarification earlier, I would have handled the situation differently and tried to at least get in there for the haircut portion while feeling terrible. Additionally, the stylist's page does not list service prices and states that services during training are reduced or complimentary, making the 50% charge unclear. I also explicitly stated that I did not authorize my card to be charged in my 11:30 am text, which again, went ghosted for hours until 2:49 pm. Interesting approach from a business that demands such advance notice. When I inquired about my messages being ignored, the Team Lead stated that the Coordinator chose not to respond to my messages (even though they fully saw them) because they wanted the Team Lead to review and respond. Clearly indicating a lack of training or support in line to assist customers in a timely manner and leaving me with 10 minutes of recourse after waiting for 5+ hours to my good faith communication. While the Team Lead states that I have signed this policy, I have no recollection of this and certainly wasn't directed to this policy at the time of booking. I have asked for a copy of what I signed. The document provided specifies a Long Haircut on 8/14/24 for my child. It does not state anywhere that any of the stated policy applies to future bookings or that it applies to other people as it does not even have my name listed under client. Charging a client without timely communication or clear disclosure of policies (especially revolving policies) is extremely frustrating. I would encourage this business to clearly communicate policies at the time of booking and respond promptly when clients are trying to do the right thing and communicating in good faith. UPDATE: Just want to update that my bank also agreed that they have improperly charged my card and reversed the charge.

I worked with Ryan Parks. HE IS AMAZING!!! I've worked with him for over 5 years and he is super…read morekind and always so helpful with my cut. Always having great conversations and am lucky I got to know him, and I'm still coming back even in college. Highly recommended!

Absolutely love Stylist and Colorist Ryan Parks who truly listens and cares. My hair always turns…read moreout great and just how I want it. Prices are reasonable and the studio is clean with very friendly. Highly recommend Fringe Studio and Ryan of your looking for a new salon.

Great service, awesome shampoo, I enjoyed the scalp…read moremassage. They were able to provide an awesome haircut on short notice. Friendly vibe. I'll be back in May.

We discovered Laura when another salon screwed up my daughter's hair and turned it pink by…read moreaccident. I called Laura in a panic and she jumped right on the problem. Honestly, I was shocked when Laura worked her magic and made the pink disappear. Since then she has always cut my hair, which is extremely thin (due to trichotillomania), fine, and fairly curly. Now, for the first time ever, I'm actually getting compliments on my hair!

Beth Vogel is wonderful and was great at fixing my grown out and pretty terrible haircut. I only…read morewent in for a trim, but she made the experience comfortable, fun and efficient. The salon is very classy, well decorated and has a good vibe. They have snacks, drinks and a comfy waiting area. It has the feel of being in someone's home!

What a gem of a place. If you want a stylish hair cut in a great salon look no further. You will…read morenot find a better stylist or a cleaner more well appointed salon. So glad I found this place I am definitely going to be coming back. Treat yourself to an appointment here and you will not be disappointed. Thanks again for taking care of me!

This is a wonderful salon. Me and my 5-year-old went for haircuts and Heather did a wonderful job…read more She was nice, and patient, and asked for feedback constantly. Reading the other reviews I see that most of the stylists have been there for years, and that speaks highly of any business. I highly recommend this salon in downtown Louisville.

Always excellent! Jenny has been cutting and coloring my hair for 7 years. She is very experienced…read moreand knowledgeable. She always provides a haircut style and color for me that will compliment my face and skin tone. My hair has been cut into long, medium, and short styles and all styles have looked great! You won't be disappointed.

I called to talk about getting my hair done for my engagement party on a Sunday. I was told to come…read morefor a consultation on the Friday evening before, drove from Longmont. Got there, they had zero of the details I gave to the person over the phone, had no time for me on Sunday, told me I should have made an appointment more than 3 days in advance, when it was their own receptionist that told me to make this specific plan in the first place. Also smelled awful in there. I am completely screwed for my engagement. Would never recommend this place in a million years.

Great cut & color! Unfortunately, also a sucky salon experience…read more The story about her childhood trauma killed the vibe for me. I was sorry to hear her mother did that, but I don't need a trigger to go with my new look. Wishing Peace to The Salon M Adore Family this Holiday Season!

I went to the Parlour because the price was reasonable and my hair is now BROKEN. The color she…read moreused irritated my scalp and lasted only a day before turning my hair a orange shade. She was extremely rude when I called about my concerns and tried to blame me for it, not to mention she was late getting to my appointment and afterwords rushed me because her appointment after me arrived. Very unprofessional and negative vibe. Low quality supply is used at this shop, my hair is so distressed and frizzy even after a deep conditioning treatment. It's like products used were something you purchase from Sally's. I do not recommend this place to anyone, the woman at the Parlour only cares about taking your money.

Great vibe, great service and cut by Angelina for a reasonable price. Will definitely be back!read more

I go nowhere else! Aveda products are very gentle and non damaging on my sensitive hair. my stylist…read moreCindy is experienced, very professional and knowledgeable. she takes good care of me. she has the magic touch that makes you feel relaxed and at ease. This isnt the cheapest salon but you can count on the quality.

Annie is absolutely amazing and I always look forward to my appointments with her! I definitely…read morerecommend!