Great service, awesome shampoo, I enjoyed the scalp…read moremassage. They were able to provide an awesome haircut on short notice. Friendly vibe. I'll be back in May.

We discovered Laura when another salon screwed up my daughter's hair and turned it pink by…read moreaccident. I called Laura in a panic and she jumped right on the problem. Honestly, I was shocked when Laura worked her magic and made the pink disappear. Since then she has always cut my hair, which is extremely thin (due to trichotillomania), fine, and fairly curly. Now, for the first time ever, I'm actually getting compliments on my hair!

If you need an actual haircut with styling, the person who cut my hair was not the right choice…read more Dry cutting alone is not styling--it felt more like shaping a Chia plant than cutting hair. I asked for a simple, one-length cut, which should be basic, yet it was not executed well despite her claiming 16 years of experience. She spent a lot of time talking and trying to make it seem like I, the customer, was wrong or didn't understand hair. If the result had matched all that confidence, fine. But talking a lot and then failing to deliver is not good customer service. I'm really disappointed and now have to pay someone else to fix the uneven, poorly done work on my hair. I really wish I could get a full refund.

I have been visiting Trivium Salon for years and can't say enough great things about them. The…read morecustomer service and professional are unmatched! I highly recommend both Caitlynn and Kassie for all of your waxing needs!

The salon is always clean, Melissa is so warm and welcoming, and I feel like she makes sure we are…read moreon the same page before touching my hair. I have had some serious "hair trauma" but I feel confident every time I sit in her chair. Additionally- I appreciate how everything is VERY transparent (pricing, coloring, expectations) which I greatly appreciate. There was one time there was an issue with a haircut with another stylist and Melissa offered to fix it herself without disparaging her stylist in any way. I believe she has great character and is holding her entire salon to the same standard. I recommend Salon Nové regularly.

I had a very disappointing experience regarding billing and communication. I have been patronizing…read morethis business for upwards of 8 years. I have made all of my appointments for myself and my daughter and never had an instance where I was ill. I booked an appointment via text (as is typical) and was never informed of a cancellation or no-show policy at the time of booking. I don't visit the website and am not familiar with any changing policies. When I became ill with the flu, I reached out early in the day at 7:53 am to notify of my illness. At 9:28 I received a response barely acknowledging my circumstance and getting straight to the part they are charging me 50% of the service. I immediately responded for clarification as I was quite shocked to hear they would expect someone to know they were going to be ill 48 hours in advance. I also was unaware of this policy. At 9:30 am and again at 11:30 am I asked a clarifying question about a potential 50% fee -- specifically whether it would be applied to a future service. I received no response for hours. Completely ghosted my 3 different text messages that I sent during those two hours. My card was charged before anyone replied to my messages, and I didn't receive a response until 2:49 pm -- just minutes before my 3:00 pm appointment -- giving me no opportunity to make an informed decision about whether to attend or reschedule. Had I received clarification earlier, I would have handled the situation differently and tried to at least get in there for the haircut portion while feeling terrible. Additionally, the stylist's page does not list service prices and states that services during training are reduced or complimentary, making the 50% charge unclear. I also explicitly stated that I did not authorize my card to be charged in my 11:30 am text, which again, went ghosted for hours until 2:49 pm. Interesting approach from a business that demands such advance notice. When I inquired about my messages being ignored, the Team Lead stated that the Coordinator chose not to respond to my messages (even though they fully saw them) because they wanted the Team Lead to review and respond. Clearly indicating a lack of training or support in line to assist customers in a timely manner and leaving me with 10 minutes of recourse after waiting for 5+ hours to my good faith communication. While the Team Lead states that I have signed this policy, I have no recollection of this and certainly wasn't directed to this policy at the time of booking. I have asked for a copy of what I signed. The document provided specifies a Long Haircut on 8/14/24 for my child. It does not state anywhere that any of the stated policy applies to future bookings or that it applies to other people as it does not even have my name listed under client. Charging a client without timely communication or clear disclosure of policies (especially revolving policies) is extremely frustrating. I would encourage this business to clearly communicate policies at the time of booking and respond promptly when clients are trying to do the right thing and communicating in good faith. UPDATE: Just want to update that my bank also agreed that they have improperly charged my card and reversed the charge.

I had a great experience with Becky, and she is awesome at explaining the whole process. Also, such…read morea cute salon! I asked for a balayage and curtain bangs with some reference pics, and I am so happy with how my new hair turned out! I'm glad to have found such a wonderful stylist and I will definitely be back! :)

Becky is AMAZING! She is so sweet and contributes such great conversation while doing an equally…read moregreat job on my hair! I'm so happy to have found a stylist in my area that is an all around awesome human. Definitely coming back!!

I always find that my haircuts with ShaReese are the best value for money in the area. She is a…read moregreat stylist.

I've been meaning to cut my hair short. I've been here once before to trim my hair! This time I…read morehad Joell cut my hair. All I did was show her a picture and she brought that picture to life for me! She was so sweet and so kind. A bonus was that she loves pho as much as I do! It was a pleasure having her cut my hair, I love it and everyone else loves it too. Thank you so much for a wonderful experience!

I worked with Ryan Parks. HE IS AMAZING!!! I've worked with him for over 5 years and he is super…read morekind and always so helpful with my cut. Always having great conversations and am lucky I got to know him, and I'm still coming back even in college. Highly recommended!

Absolutely love Stylist and Colorist Ryan Parks who truly listens and cares. My hair always turns…read moreout great and just how I want it. Prices are reasonable and the studio is clean with very friendly. Highly recommend Fringe Studio and Ryan of your looking for a new salon.

I've been having Sheila cut my hairs for several years now, and she is the most wondrous hair…read morefriend in the world. She will talk with you, soak up what it is you want or need, really do a wonderful job of staying with your latest ideas! It's a very friendly salon and that's my opinion and I'm sticking to it! xoxo

I'm from out of town and had a wedding to attend on Father's Day and all other salons were closed,…read moreeither because it was Sunday or for Father's Day. Le Panache was supposed to be closed, but Leigh (the owner) said she'd come in just to do my hair! She put out a spread of bagels, cream cheese, fruit, and coffee for my boyfriend and me when we arrived, which was such a nice surprise. My hair is tricky to work with, but Leigh had no trouble styling it beautifully and making sure it would stay put for the whole day. I was very impressed overall and wish I lived in the area to be able to come back to her!

Do not let this little gem fool you. Rachel is an amazing stylist. She is fast and provides the…read moreservice requested, which is rare, and does a quality job. Swing by and see for yourself.

I always get the perfect cut from Rachel, in a relaxed and casual atmosphere. And, she helped my…read moreinvalid husband to get his haircuts as well by coming to our house for hI'm. I want to thank you, Rachel.

I'm from Boulder but lived in New York for the last five years. I came here because of a…read morerecommendation from my friend after moving back to Colorado. Studio 28 and Eddy did NOT disappoint. For $20 you won't get a better wash and cut anywhere on the planet.

The stylist christen had me in her chair for 10 minutes. I asked to not have a mullet, and for her…read moreto cut the back of my hair. The complete opposite was done, I left with a mullet and extremely thinned out hair. The worst haircut I've got. For a price of $38 I'd pay not to go back.

This is a wonderful salon. Me and my 5-year-old went for haircuts and Heather did a wonderful job…read more She was nice, and patient, and asked for feedback constantly. Reading the other reviews I see that most of the stylists have been there for years, and that speaks highly of any business. I highly recommend this salon in downtown Louisville.

Always excellent! Jenny has been cutting and coloring my hair for 7 years. She is very experienced…read moreand knowledgeable. She always provides a haircut style and color for me that will compliment my face and skin tone. My hair has been cut into long, medium, and short styles and all styles have looked great! You won't be disappointed.