I'm a realtor and scheduled an appointment for 7-8 am to have my client's septic pumped and certified. At 730, I got a call to let me know they had problems with their truck and would be there between 10-11. At 1130, I called and spoke to the owner letting him know nobody had shown up yet. He told me he messed up and would be another couple hours. This was now becoming an all day appointment for my client so I asked for a small discount for her inconvenience. He declined any discount at all claiming he doesn't make money on these jobs. I would have been happy with $50 off the $700 job but he declined to do anything to make up for his mistake. I understand that mistakes happen but it would be nice of him to offer some concession to show he values his customer's time. Definitely a poor experience for me. read more

Thanks guys! You guys were all wonderful from the beginning to the end! Amanda was great at handling my phone calls and my text messages responded immediately! Wayne and his team were GREAT! I needed repairs on the tank, lids and added a riser. Your prices we're awesome! Everything was left really nice and clean. We're very happy with all the work! Thank you, Wayne! And you're awesome team! read more

Was able to schedule a next day appointment because another customer cancelled. Newer Kenworth rig that worked top notch. Very pleased with Ray's service. He explained the ins and outs of the septic system and was very knowledgeable. My old septic service company went out of business and was glad to find an excellent replacement. Originally called Septic Pumping Services Inc and was concerned with some of their older reviews. Glad I stuck with this company. read more

Very good company to work with. Gave a fair price and showed up when they said they would. Recommended additional repairs that needed to be done and gave a fair price to do the additional work. Very nice and knowledgeable people. read more

My call was answered quickly. Spoke with Wayne who was soon going to be in my area. He stopped by ~ 3 hours later. This was for me to get an estimate/second opinion on a situation. Wayne took time to explain what he found. I am very pleased with how all was handled. read more

Amazing support and service from a group of genuinely kind people. Wayne is extremely knowledgeable and was able to patiently address all of my questions and concerns. I am a new home owner with no prior experience with septic systems. I had a different septic company come out twice to investigate what we suspected was septic water overflowing from our leech field. The other company just downplayed my concerns saying I'm probably just smelling stale rain water. Septic Solutions is operating on a whole other level. To understand why our leech field was overflowing, Wayne had to become a detective and piece together decades of work performed by the prior home owner. They worked with me to reproduce the issue and used all tools at their disposal to put together the story, placing dye into the tank, shooting water into the pipes, snaking the pipes and even pulling up historic google satellite images from 2010 to understand what could have caused the issue to begin with! After determining root cause Wayne and his team resolved our issue with the leech field in just one day! Within an hour of diagnosing the issue and aligning on a path forward, his crew had a digger onsite to start work. His crew is professional and respectful, getting the work done quickly and leaving the job site clean. His pricing was very competitive and the work done was very comprehensive. Also special shout out to Amanda, who coordinated all the work via phone calls and texts. She is knowledgable, communicates well, is very responsive, and always followed up when she said she would. Absolutely a top notch group! Learn from my experience and if you have septic issues don't risk going with anyone else! read more

Great, small business which I love supporting, they are very personable and have great pricing and are very dependable and I highly recommend them. read more

Kept looking for the problem until he resolved the issue. Did a great job and fixed the problem

Nice try Wayne. It didn't take 2 years, I just didn't think to update review until recently. But, as a contractor, I'm sure you know that to move an entire septic system, lines and tank and design and get a new pool, all with Covid delays, 2 years wouldn't have been unreasonable. But maybe you don't know that, since you seem to be completely out of touch. Your response 100% tracks with the energy I got from you during that initial phone call. Condescending and misogynistic. read more

Is there any other contact to get ahold of Wayne? Our septic system alarm has been going off for a week straight, loud noise and lights. I have tried calling, voicemails, texts and no response for a week straight. I am worried our system is in need of service and I can not get ahold of anyone, their website is down too. I hope everything is okay with him, we need help ASAP or a company that can help us. read more

Septic Solutions - Septic Services Near Me

Oct 2023 we ordered a septic pump and inspection while selling our house. An issue was identified in our tank and Wayne's call to me was, stated sternly: "I can't certify this tank, the baffle has an issue, it will need to be repaired to pass inspection". What ever happened to softening the bad news? They also had a few vague comments on the report itself: Risers undersize, (What does this mean? Too short? Too Narrow? no measurements given or facts to support this statement) The lid is greater than 6" below the surface, siting "per DEH code", (no reference to specific code). Amanda in the office told me on the phone that for the septic to be certified it had to be current code, irrespective of the year it was installed. When I e-mailed and asked for DEH code, or other codification to warrant this expense, her e-mail reply was "See attached- reference Chapter 4. There is no verbiage stating that the septic tank has to be in a particular condition to be to Code, it is up to the contractor hired to inspect when a tank is certified to deem whether the tank is in acceptable condition or not. A broken baffle wall not only compromises the function of the tank but the structural stability of it as well. Our duty us to report site conditions - same with all septic haulers. Feel free to call the County department of environmental health or other haulers for further clarification- to be certified means the tank is to current Code." The communication after the fact with this company proved intimidating, boarder line blackmail for clearance. We did not take them at their word and called 2 other haulers immediately, both came out ASAP, both stated that it is ridiculous to force the unnecessary expenses of rebuilding the septic to current code; as for the broken baffle, both said the baffle is fixable/replaceable. The tank is not compromised, just the baffle. Wayne quoted $16K +/- for the repair, the others were much, much less for a baffle replacement, and as far as the height and size of the risers, they are standard, and acceptable. The 10" depth of cover is not an issue, it is within reason; we were given options: leave as is, add a ring onto the current riser, regrade the area (which is possible where the tank is located) It is always good to get a second opinion and question even the experts. PS : I was also told I would incur late fees if the bill wasn't paid within 4 days. I paid the pump fee the next day, and reserved the inspection fee until I received the requested documentation or Friday, which ever was later. I never received the reference documentation, but I did pay the bill prior to Friday. Washing my hands of them. PPS: Guess who I'm calling next? Update:. Emails came from Amamda at 3:30am, I thought she was up. They have proof of check ordered from bank. After posting this review, Wayne phoned me demanding I reveal the other contractor hired so he can talk to them, expounded on his years of experience and knowledge. I told him he has no right to demand anything from me, and that as a courtesy, I would pass along the information to the contractor I am going with, who is fully licensed in this type of repair. I am allowed to get second and third opinions and choose another contractor. I don't like being intimidated, or feel like I have no other options or strong armed. read more

5 stars. They were very responsive. I had to have the septic pumped and at the same time i requested an inspection as I will be moving next month. There was a small issue with the tank that they quickly repaired. Wayne and his crew were great. read more

Wayne has been such a big help with my septic system. I recently moved into a new home and I was unaware that it was on septic. Wayne and his team were able to locate my tank, install risers with new lids, and get my tank pumped in the same day. I would recommend septic Solutions for anyone needing service on their tanks because they do it good and right. read more

5 stars plus more if I could. I had a huge septic issue and these guys really know their stuff. super professional prompt and trustworthy. Highly recommend Septic Solutions. Fast and the best. thank you read more

When our septic system failed, life got grim. It was hard finding expert help (available) to get it repaired. Kevin Bresnahan, of Live Oak Engineering, and Wayne Officer, of Septic Solutions, and his crew, really came through for us. Kevin designed a system that was approved by County Health and Wayne installed it efficiently with minimal landscape damage. We chose a high-tech system because of space constraints. Now we can water our plants with the purple pipe output. Great for the planet and a little savings on our water bill. We highly recommend these considerate, hard-working experts. They really helped us get our life back to better than normal. read more

A big thank you to Wayne, Jon, Keith and Alex for replacing our 71-year-old septic tank with a new tank and leach lines. When our old tank stopped working, Wayne came to evaluate our situation quickly (1 and 1/2 hours after we called him). The team looked at our old tank and leach lines and determined that they were not usable. We needed a whole new system. We had lots of questions and concerns and Wayne's responses were always respectful and complete. The work was carried out professionally and we were good to "go." We recommend Septic Solutions, Inc. without reservation. read more

Will responded quickly and recommended a plumber. Good pricing and Septic Solutions was one of the pre-authorized companies that the county of SD gives a rebate on to customers who watch the septic system videos. read more

It is rare to find the level of experience and HONESTY in the world as I found with Wayne from Septic Solutions. I reached out to learn more about building a pool on property with a septic system. In a very short time Wayne pulled county records and explained what I needed to do, saving me so much time and heartache. Thank you, Wayne! read more

Save yourself the hassle and use someone else. These guys bailed on the job and left a huge disgusting mess for me to clean up. No recommendations or anything, just bailed and left it my problem. read more

Can't say enough about Wayne. Great and very honest person. He knows what he is doing and very fair pricing. I've had another group come out to evaluate. They pumped my tank and gave me a 30k quote to fix the problem. I called Wayne for a second opinion. He came in, found my leach field. Told me exactly what was needed and how much. I'm so grateful I found Wayne. He came up with a different diagnosis and fixed the problem. Thank you Wayne. John W.Joubran read more

These guys are outstanding. I had a real big job and a very short window of time to get it done. They did the job on time and on budget. Plus they left the job site much better than when they got here. I highly recommend these guys. read more

Had to leave a review... I called Wayne today after-hours and he still answered the phone with a fresh start-of-the-day attitude. Even though we're outside of his service area (in the south bay), he asked questions about my septic system, explained system function, made several recommendations (one of which was to even check on city sewer connection possibilities), and offered me several referrals to providers in my area. Rare to find someone willing to share knowledge when they know it's not leading to an income producing customer. Wayne, appreciate your help and hope this review helps someone make the decision to call you... my way of paying it back. Jeff read more

I now know why septic solutions has such amazing reviews, because Wayne is a really awesome, honest guy. I was able to get a quote from Wayne on some work I potentially needed, he helped me to save a lot of money. I appreciate his honesty and integrity. We need more people like Wayne in this world! Thanks again. read more

After dealing for months with another septic company, they abruptly canceled the day before work was supposed to begin. Wayne came to the rescue the same day, looked at the property and had a bid the next day. I only lost one day on my build schedule. He found me a better ATU tank solution with UV sterilization for almost the same cost. I will update my review once the work is complete but so far he had been really great to work with. Friendly, honest and fair would best describe him to date. read more

I was referenced to Wayne by Septic Pumping and after I gave him a call I knew I had made the right choice. First conversation I had with Wayne was in regards to trying to locate my tank on my new property. He came out with the Septic Pumping guy and together worked on triangulating the location of my tank. Didn't charge me a dime for that. After it was located and scoped by ASAP plumbing, he gave me a very thoughtful and experienced walk through of what was needed in my situation. Since my newly purchased septic tank has not been pumped in about 30 years, there was a very clear need to replace it. He walked me through the required steps, with itemized prices and even was open to working with me on certain aspects of the project to lower the overall cost (waiting on replacing leach field). When we agreed to the project and signed them up, Wayne and his crew made quick work of the replacement. They did the entire project in less than a week and had to battle everything from other contractors being on the premise to snakes and still kept powering along with a strong work ethic and a great sense of humor. I loved working with these guys. While hopefully I don't have to work with them for a long time, if I do... I look forward to the interaction. read more

Septic Solutions - New tank! - Septic Services Near Me

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These are the guys to call. For Professionalism, Quality, Price, Response Time and Pride in work done to perfection. Period. Here's the story. I checked out several companies and called others--only to be told they do pump outs only. A Yelp review praised this company so highly I called at 10:00 pm to leave a message on the work number, which Wayne promptly answered! I was shocked. Doubly so, when he said he would be by first thing in the morning which meant around 7:00. Talk about fast responses! Concrete workers at the house told me he was professional, clear, and rapidly got the job rolling. They were hugely impressed, telling me everything was done quickly and well. Wayne and Jon were exceptionally kind, gave a competitive quote, and repaired a leech line so quickly the whole thing felt like and became a dream. I give them a million stars for being the best repair professionals I have ever worked with and I have had many great ones. These guys and their crew are amazing. Thanks Wayne, Jon and crew. read more

Seriously, I don't know how these guys have such good reviews. We hired them to pump and inspect our septic tank. The scheduling was easy and they did come out on time as promised. They spent over an hour supposedly pumping our tank after he was "done" he told me that my risers were not up to code and that we would have to dig out almost our entire tank and have them replaced. I thought this was strange since it had been certified 4 years prior. I spoke with Wayne he told me they were illegal and I believed him. We started digging and then a friend suggested we get a second opinion. We got several and all the other companies told us there was no code and that our tank could be certified without replacing the risers. We had another company come out 2 days later. They were polite and pointed out that our tank was still almost completely full. They inspected and certified our septic with no issue. I gave Wayne and his company $650.00 for them to do nothing. Such a disappointment to be lied to by a company that is well rated and supposedly legit. I sent Wayne a message after the other company came out and informed him my tank was still full asking why we were charged $650.00. I was very polite and he was very aggressive with his response to me he even ended the exchange with a threat. I didn't even ask for a refund I just wanted to know why we were charged for a job that wasn't actually done. Definitely think twice before you try to hire these guys. Extremely dishonest and unethical business. read more

Wayne and his team are a class act - professional, honest, efficient and pretty funny. Not only were they able to repair our system, but saved us from an expensive, non-permitted and improper repair with a contractor we were initially going to hire. Do not hesitate to hire Wayne. read more

For starters Wayne came out to see us after a long hard day and in heavy traffic too.... we had gotten bids from two other septic companies, also on Yelp, who wanted to right away replace leach lines and charge big bucks :( Wayne within minutes with his probe found my four leach lines in the orchard and found the leaking line at bottom. He knew to start at the top, at the septic tank and go from there since we did not know the problem. He was definitely right!! Sent someone out the very next day who spent most the day digging and using jack hammer to undig the septic tank which we found out had outdated covers and was not to code... This was not brought out to us by the other septic company nor the inspector upon purchasing this home two years ago :( Wayne came out and dug around the outside of septic to check out the pipe which leads to the distribution box hopefully nearby. he explained all details and possibilities ahead and was right on!!! Wayne found the crushed and torn pipe just outside the septic tank... it was allowing just enough wastewater to still get thru. In order to find the "d box" and where this line was going we brought in a septic plumber with a camera who found that it was going down and to what direction. That night Wayne came by again to follow up the findings... Early the next day Wayne with his crew and his tractor came and dug up the area next to my pristine vegetable garden, outside of the many tiers, They found the box and it had been installed tilted, thus, three of the leach lines were never being used all these years..... all was being directed to the bottom leach line only so that it why it was leaking from being totally over saturated... Wayne thus added some parts to correct the issue in the d box and then checked with water pressure now for correct direction to the three leach lines... ALL was remedied inexpensively versus the thousands of dollars the other two local companies wanted to charge me. I am so glad that I got 3 estimates and that I met Wayne who is totally honest and not out for the buck as these others were.... he really wants to help you and listens... to solve the problem. Thanks Wayne ~ you are the best in your bus!!! Debbie in Meadowview, Temecula read more

The Septic solutions crew were top notch. They helped us with our project from the design stage to final inspection. Highly recommended!

We had to get a septic system put in for our ADU. Septic Solutions was selected to do the work. They were fair, worked around my trees the best they could, and did a top notch job. Totally appreciated their work. read more

Don't let the "666" in this company's phone number fool you, these guys are heaven scent. Septic Solutions is reliable, reasonably priced and performs work that necessary for your system, and nothing more. They're trustworthy, which is a seemingly difficult quality to find among septic contractors these days. read more

When we discovered we had a septic problem late on a Sunday, not only did they answer the phone but they were out first thing Monday morning in the pouring rain! They quickly diagnosed the problem, which was a crappy job from some previous contractor years ago. They got it fixed, the right way, quickly despite a week of pouring rain and were professional, courteous and reasonably priced. I could not ask for better service. Thanks, Wayne! read more

I called Wayne to get a quote on pumping my septic tank. He nicely told me that he only installs and repairs them and does not pump. He gave me a referral to Southwest Sanitation. He called back within 10 minutes of my message. Very nice to get a call back. read more

Wayne is amazing and really helped us out with an unfortunate situation. He is professional, honest, and I would recommend him and his company to anyone! read more

Fantastic service, workmanship, quality, and communication. Wayne from Septic Solutions has repaired 2 septic tanks for 2 different homes that I manage, and I think he's so great at what he does! I highly recommend him for septic repairs at any home in the Rancho Santa Fe or San Diego area. read more

I had my septic pumped out two days ago by this company, I was really lucky considering I called two other local company's that were very rude and unaccommodating. Fortunately for me It didn't cost me nearly as much as I thought because of there new septic truck (it's amazing!!) seriously if you have a septic problem these are the people to call Thanks again Amanda!! read more

I have found a "septic guy" for life! I read all the reviews before choosing to go with Septic Solutions. Wayne was absolutely exactly the way the others described. The first time I called he spent 15 minutes on the phone explaining how septic tanks work and the possible cause of my issue. (Water coming back into my tank from the leech lines.) This was before I even asked him to come check it out...he wasn't just trying to get me off the phone just to get an appointment to make a buck. I decided to have him come by the house, and he was there the next morning, which happen to be a Saturday. By Monday before noon he had repaired my faulty leech line. I would highly recommend using Septic Solutions, as I will use them any time I need them. Thanks so much Wayne! read more

Wayne was referred to us from another company who had great confidence in his work. When we called him he came over right away. He showed a distinct interest in our problem and had a workable solution once the situation was fully evaluated. He followed through exactly when he said he would, which was the next day. Wayne's knowledge, integrity and dependability set a high standard for others to follow. We are very grateful to have had Wayne fix our septic. read more

How refreshing to find someone who is honest and has integrity! I nearly got ripped off by another contractor at a tune of 5,000.00 for what ended up being a 1,700.00 repair. I HIGHLY recommend Wayne - I would give him ten stars if I could. He solved my septic problem in a timely manner at a fair price. He's one of the good guys. read more