It's been 6 years ago but this came up on my Facebook page memories. A few days before Christmas & dinner at my home and the smell was not good. Not turkey or pies It really stung my eyes. With a flush of the toilet Oh my goodness that was it. The stink was going to ruin our day For service I would pay. With a yelp & a phone call They took care of it all. Thank you Septic pumping. read more

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They helped me locate a tank and lid as well as pump and install risers. They were very quick to respond to questions and very professional, tidy and quick. read more

Very professional, kind, and on time! They came in and got the job done well. highly recommen.

Their truck had an issue so they missed the appointment but set me up for the next day. Will was friendly, efficient and explained how the septic works and that if I continue to have issues with flushing after pump out that I might need the mains cleaned out by another party. He recommended a company. Will pumped it out and said we should be good until 2025. The office gal was very helpful and apologetic as well. They responded the fastest and had the best price. read more

I used this company earlier this spring and I was completely satisfied. I had read several Yelp reviews and decided to go with them. I keep referring my friends to them so I thought I should post a review finally. Here are the reasons I give Septic Pumping Service 5 stars: 1. Prompt service: I work all week long and they were happy to schedule me right away on the next Saturday. 2. Weekend service: See #1. 3. Competitive pricing: Actually was the best of 5 or 6 I called. 4. Great service: Did the job well and inspected my tank. Gave me a few free recommendations. 5. Professional and friendly: great people to work with. Give them a try. read more

I'm thrilled!! This is our first home with septic. Listing agents didn't use reliable septic company, thus false documents and not pumped prior to close of escrow. We were going to pump in June, 1 yr anniversary but we felt a bit uneasy with how toilets and drains were acting. My hubby researched with county, obtained drawings and permits, measured and dug up lids. Saw the person who "did cert/pump" yr ago and stated "septic is full, I don't inspect or pump". Thus research began and I'm so thankful we landed upon Septic Service Pumping!! They were very efficient and effective! They are also true to their word. Huge thanks to them! If you're looking around--stop and call Septic Service Pumping. It'll be done correctly. read more

Used for an Escrow the first time a few weeks back. The pump tech notated that it appeared the a septic wall was collapsing. Pumped and left without a Certification. So then owner called another company that didn't find any damage - and then a third company was called for another opinion - ( to make sure) and they didn't see the damage that was notated. The pump tech was either inexperienced with recognizing actual conditions or pushing for additional business with a sister company he kept recommending. read more

We had them out and the service was great. They were on time, friendly, thorough and did a great job. Their price was better than everyone else as well. We will use them again for sure. Very happy! read more

Great experience from start to finish. Amanda in the office got us an appointment right away to empty our septic tank. They had the lowest price AND great reviews! Pierce came out and was professional and friendly! Very satisfied, we will definitely use them again. read more

I've used this company repeatedly over the last several years and they're always professional and helpful! I can't say enough about Amanda in the office and Nate the owner. If there's ever any problem they always make it right! read more

We had a septic emergency today and Nate Officer came to our rescue! Boy did he save the day! Not only did he show up on time, he was very knowledgeable walked me through everything he was showing me. He was patient with me and made me feel comfortable. I have had BAD experiences in the past from service to price gouging and I will tell you that Nate actually made me a believer in customer service again. Not that I am hoping for anymore septic issues in the future but if I have one I have his number nearby. Thank you Nate for all of your help this afternoon on New Years Eve. I wish you and your family the best in 2019 read more

I called on a Monday morning and scheduled an appointment for a tank pumping that Friday. I was told the driver would be there between 12 & 3. That Friday morning I called to confirm and was told that they had an employee out sick and probably wouldn't be able to pump my tank. I explained that my septic tank was full and I needed this done as soon as possible. The woman on the other end of the phone said "I'll call you back in half an hour"......4 hours later I get a text saying "I do not have a backup tech available today, apologies!.....if you are able to wait I can reschedule for Monday......". read more

I have been using another septic pumping service but was not happy with their customer service so I checked Yelp for ratings on other companies. I saw that Septic Pumping Service was getting straight 5 star ratings and I loved that they use a one-of-a-kind truck that is basically a sewage treatment center on wheels. They can recycle the water on the outlet tank saving the cost of filling it back up with fresh water. No other septic company has this. The cost was better than all other companies too, including my old service. Amanda answered the phone and was so pleasant to speak with. She seems like she really cares about the company providing exceptional service. Edgar was the technician who came out and he was extremely nice and very polite. Within the hour, I had 1,000 gallons pumped and recycled, plus they were nice enough to re-mortar my lids since they are right next to my front door. I think I've found a new septic pumping company for life. I highly recommend them! read more

Great customer service! Amanda is the office manager and she went above and beyond to help me identify where my septic lid was located, referred someone to help us dig down to the tank and answered every email I sent her very promptly. When it came time for the pumping to actually occur, the gentleman who came out said everything was in such good condition and so easy to pump that he charged us LESS than the normal cost! Very nice of them to do that! We will be using them for all of our septic needs. read more

Do not recommend. Technician that came was not knowledgeable about my property and was not able to pump the tank because he said his hose was not long enough. The hose was plenty long but he positioned his truck in a location that wasn't close enough to tank. He should have parked around the other side of the house to reach the tank. Damage to my driveway due to weight of truck as well. Came back a second time with owner and presented me with a release to sign for driveway damage. They should have told me about the release before coming back. I sent them away and will go back to Honey Bee Septic Service. read more

Came and charged a premium, then didn't finish the job. Left the tank half-pumped, with the excuse that they didn't bring a big enough truck. Really?? That's the job!!! It's not our responsibility to tell you how big a truck to bring! On top of the usual tradesperson bitching about how they can't take a credit card. WTF?? In this day and age? read more

Very honest, great service, staff knowledgeable about your septic system, explained to me what he was seeing in our tank. As good as it gets!! read more

Nathan was here on time and with a friendly smile. His truck is deluxe and he did a great job.

I selected Septic Pumping Service from viewing previous YELP reviews. I am very glad that I did. Septic Pumping Service was: 1. Very responsive to our emergency situation 2. In constant contact 3. Prompt for visits 4. Clear, accurate, & fair with their pricing Amanda was so nice to work with. She responded quickly and pleasantly with each of my messages. I recommend Septic Pumping Service. read more

We had septic pumping service out to the house a couple of times. Great service professional and courteous. Gave great recommendations to take care of our septic system better, and also followed up with email instructions. read more

These guys came out to pump my tank and left the job unfinished. After a couple of days my plumbing was totally blocked and coming up around toilets. I called them back and Amanda in the office said to call a plumber. I told her I was looking in my tank and it was still full of waste. They refused to come back and then refused to answer my calls Had another company come out and they did a much better job. Said that it didnt look as if it had been done. It was two days later and still full. I watched the new guy and he did a very thurough job. I will not use or recommend this company to anyone. read more

-Called several pumping services from phone book. This company answered right away and with the best price !! The owner came out to our home on time as scheduled and completed the job in a timely manner with friendly , informative , superb professionalism. The equipment was top notch and eco friendly . We will recommend this company to all our friends and families !! read more

Great experience! Amanda is so nice and helpful, even though I needed to reschedule a few times. Josh, who was the one pumping, was super knowledgeable and walked me through every step. He was clean and courteous. Just a good experience all around. Thanks! read more

Nathan I believe is the Owner, is very professional, and friendly. Gave me a very reasonable Quote, and was on time. I called several other companies that offer the same Septic services, but they were asking to much. Yes I would refer his Company to all my friends and family. read more

We had a septic emergency last night, gray water started bubbling up through all of the showers and tubs. It was 8:30 at night and we had no idea who to call because everywhere was closed. We ended up finding Septic Pumping Service Inc based in Fallbrook and the voicemail gave an emergency after hours number that got us straight thru to the owner! He told us what to do to relieve the pressure and came out first thing this morning and all is right in the world again. Incredibly nice and soooooooooooo helpful!!! I recommend them to everyone on septic! read more

Great customer service by Amanda and Nathan, the owner of Septic Pumping Service. Instead of having a plumber come out and septic pumping done, Nathan took a look at the plumbing issue and took care of it ;) Amanda is super helpful and knowledgeable. We'll have them out again in a couple of years (hopefully not sooner) when the tank needs pumping again. read more

I had Nate from septic pumping service out to my rental in Bonsall yesterday. The toilets and showers were backed up and they responded after hours which was amazing they were the cheapest and by far had the best customer service of any other company I've called. The tank and leach lines needed work so they recommend repairs and now my tenants can at least flush there toilets. Overall great experience I will definitely use them in the futures for all my rentals. Thanks again read more

Awesome team. Called on Thanksgiving and Amanda picked up and scheduled and emergency appointment for the next morning. Very knowledgable and professional team here - thanks!!!! read more

Warning they do not empty your septic tank all the way, only Clear urine no solid waste, They simply tell you they do not want to vacuum rocks, and if you cancel the service at the spot they will still bill you for the full payment and if you don't pay, The owners show up with his gangs Bodyguard at your house, needless to say they want the homeowner to clean the mess simply because septic tanker hose broke down Driver left without cleaning company never called to make an appointment for a cleaning company never called to apologize company never called to offer a discount, instead they call the county code of enforced, and if you're a contractor they will contact the state contractors board just to take revenge from you. For more information about this company negligent or to file a complaint please contact San Diego department of environmental land and water division. They already have a complaint. File against them. Hope this save another innocent family! read more

I was in the process of selling my home in Escondido, and was looking for a reliable septic company that could get the job done on time. I ended up contacting Amanda at septic pumping service in fallbrook. Amanda was nice and very helpful over the phone. I got an appointment set up in no time. I met with the tech Edgar at the property and he went over some of the job process that would take place. He explained how their truck was a treatment plant on wheels and how they're the only company in the US that has this process. Overall great experience working with septic pumping service. Will definitely recommend, and use their service in the future. read more

I reviewed Septic Pumping solutions a little over six months ago. I really can't say enough nice things about them. I am new to having a septic tank. They really go out of their way to help their customers and explain things- even when I have questions months after using them. Thank you very much, Amanda! read more

If your trying to decide who to use for your septic needs I'd stop right here and call Septic Pumping Service. This is one of the nicest company's I've EVER delt with. I work in customer service and have high expectations and they have surpassed them! Thank you for everything you did to help me today! read more

Funny thing is, I thought I was calling honey bee septic. With that in mind I got a very friendly voice on the other end who politely reset my assumption and introduced himself as Nathan. I come to find out he is the owner of this company. He talked with me about my particular needs for a while and I hired him to go out and locate a septic tank on a property I am buying. Later that day, he called me telling me "he thinks he knows where it is" but because of the logistics of the location (under a slab of concrete and asphalt) he could not confirm. He did not charge me even though he spent the morning probing my land looking for the tank and then recommended me to two other quality companies to help solve my current issues. When I called the other companies I was pleased to find that Nathan had already called them and explained the situation to them. I felt very cared for and while no money has passed between our hands yet, Nathan has earned my business as the septic service of choice for the future of my new home. read more

Amanda, the receptionist is very good. She is knowledgeable and has a very "Can Do" attitude that is willing to accommodate. The owner came out to my house personally to do the job. He is very knowledgeable with a nerdy and outgoing personality. He is happy to teach you everything there is to know about your septic system, what he's doing, and the finer points of your job if you ask. He can recognize the make and model of just about any septic tank whether it's still manufactured or not. He took one look at my tank cover, knew exactly what type it was and where to dig to find the ports. In addition, the system was backed up because of a clog in the piping. He cleared that for free, saving me the expense of hiring a plumber to do it. My septic tank was over 25 years old and in need of repairs. The owner showed me everything that was wrong with it, gave me the make, model, and capacity of my tank. He then listed everything that needed to be repaired, assuring me that the tank would last another 20 years if I did so. After calling some septic repair companies to inspect and give me quotes, I found that his assessment of the repairs needed was spot on. This is great because one of the repair men was trying to convince me that I should let him install a new tank, costing much more money. They use a one-of-a-kind truck that is basically a sewage treatment center on wheels. They can recycle the water on the outlet tank saving the cost of filling it back up with fresh water. No other septic company has this. As for the price, I called for several quotes from different companies in the area and theirs was the cheapest (if only by $10 from the next lowest rate). It is a flat rate for pumping the septic tank and an additional hourly fee if digging is required. This is preferable to other companies where they charge a steep, flat fee for digging. I would recommend them. read more

Great service - On time, good price, and used the latest environmentally friendly technology that reduced water waste and kept the septic system's bacteria in place. Very conscientious and will definitely use them again, as well as recommend to others. read more

Excellent! Very responsive and professional. Especially Wayne from Septic Solutions who they referred to me as part of their services. Septic Pumping Service is my go-to septic service from now on. read more

I called several companies and Amanda at Septic Pumping was very courteous and accommodating with my time. All the staff were very friendly, professional and informative. They helped me locate the tank and gave me a name of a company to add some risers..They made the job seem so easy. I will definitely use their services again. read more

Great service from beginning to end Amanda the office manager was very friendly, helpful,and responsive. Nathan the owner arrived at my house with his state of the art pumper truck. Very helpful and knowledgeable about the septic pumping business , his truck will pump out your solids and return liquids so that your septic gets the maintenance it needs and your not left with any odors while you wait for your septic to fill back up, great concept! Good people, good service, definitely recommend! Thanks again for the great service! read more

Tried them for the first time today. Very friendly people. Their price was a bit lower than others. I like their concept of treating the septic waste right on site and returning the clean water that has your tank's bacteria in it right back to your system. That is a real plus! Their process makes it so it hardly smells at all while they are working on your tank. I really liked that! They were very thorough and did a great job. I will be continuing with them in the future! read more

Great service! Both timely and professional. The men that helped us out seemed to know exactly what they were doing and were very easy to deal with! We highly recommend septic pumping service to anyone looking for any septic help! read more