After getting bids from four contractors to replace our old, wood pergola at our front entrance…read morewith a new, aluminum patio cover, we decided to go with Pacific Patio. Steve, the co-owner, was most patient and thorough in accommodating our needs, including drainage and lighting, and helping us think through the design and materials. The price was reasonable. JD, the project manager, was great, keeping us abreast of what was going on as the project proceeded. The crew--Jesse and Randal, Robert and Anthony--were likewise a pleasure to work with. The end product is a pleasure to look at, eliciting many positive comments from neighbors and thumbs-up from passers by.

I originally posted this review about eight months ago, but it appears to have been removed, so I'm…read moreposting it again. This review concerns only my experience with Pacific Patio's bidding process. The proposal I received did not include any meaningful detail about the materials that would be used. When I asked specific questions--such as whether the support posts would be steel or aluminum--the salesperson refused to answer. Instead, he responded sarcastically, "Do you want me to tell you what kind of bolts we're going to use?" My answer is yes. The materials matter. The type of bolts, fasteners, posts, and other structural components affects the durability and safety of the finished product. Lower-quality hardware may perform differently under wind loads and over time, so it's reasonable for a customer to know what is being proposed. I repeatedly asked for a list of the materials that would be used, but the salesperson would not provide one. Without that information, I had no meaningful way to compare Pacific Patio's proposal with competing bids. Just as importantly, I would have had no clear basis for holding the contractor accountable if different materials were substituted during the project. The salesperson also became increasingly dismissive as I continued asking for this information. That lack of transparency and professionalism led me to award the project--worth approximately $100,000--to another contractor. I'm sharing this experience so that prospective customers know to ask for a detailed written description of the materials included in any proposal before making a decision.

This business is great! John, TJ and Rickey are a top notch team. From the beginning attention to…read moredetails in planning, working with customer, to installation to finish product they are the best around. I strive to support local businesses in Fallbrook as much as possible. The quality of their workmanship is AAA plus. Highly recommend them for all your patio cover needs

After the last few downpours, we decided to get gutters on the back of our house to prevent…read moreflooding around our deck. They are busy (and rightfully so), so it took a few weeks to get someone out for an estimate. Tim came over and was able to quickly give us a quote on the work and we asked to be scheduled as soon as they could fit us in. Typically there's a "wait," I think I Tim said they were booked a month out, but they were able to squeeze us in since ours was a small job and they had a cancellation. Tim and his colleague did such a great job. I was so impressed at how quickly they got our gutters up and how good they look. I don't think I've ever been so excited for it to rain (which it did a week later and the gutters worked amazingly). Also, Tim was great to talk to and an overall nice guy. Down the road, we'll be reaching out to him for some additional work on our house. I would highly recommend Superior!

My wife and I are very happy with the patio cover that Freddy and Victor built for us…read more Lemus Patio Covers was sub-contracted through a OneSun Solar Solutions to build our patio cover. OneSun was already 6 months behind on the project before Lemus Patio was involved, so Freddy pushed hard to get the patio cover built as quickly as possible. Initially, Freddy was instructed by OneSun to talk only with them and not with me, the homeowner. However, Freddy decided it was wrong to limit the homeowner's involvement and worked things out with me anyway. By doing this, Freddy demonstrates professionalism and respect towards me, his client. He did not allow himself to be misled. When we learned that OneSun ordered supplies based on the wrong measurements, Freddy fought keep the project going. This shows me he will go to bat for his clients. Aside from being professional and respectful, Freddy and Victor do amazing work. They also use high-quality materials. I would sincerely recommend Lemus Patio Covers for your next project.

Wow I cannot stress enough how truly awful Freddy is. The worst contractor I've ever had the…read moredispleasure of working with. If I could use more colorful words on Yelp to describe what a despicable human being Freddy is than I would. All the other bad reviews sing the same tune and unfortunately so is mine. He delays our jobs for so long and blames it on the manufacturing being "back ordered". You guys....HE IS THE ONE WHO SETS UP THE DATES TO START. He will seriously text us "the guys are at the factory picking up materials, we can start Monday" and then of course Monday comes and goes and NOTHING. We'll blow up this phone for days and then he'll respond 4-5 days later "oh I'm out of town, the materials aren't ready". LIKE WHAT? YOU Legit texted me telling me that it's already being picked up or that you already have it. This happened so many times. I almost gave him 3 more projects but decided not to since he lies so much. Since then, I have finished these 3 other projects and yet Freddy still isn't able to finish this ONE house. Oh and victor? His partner? LOL I have never once heard about him (I had stupidly used Freddy for 2 other projects prior to this one being the last straw--and I tell ya, I never liked him but kept using him due to the price..ITS NOT WORTH IT PEOPLE)--so victor? I never heard of him before. All of a sudden when we have had enough of Freddy, he hands us Victor's number because of course he's "out of town". I call victor regarding my order, he tells me he'll call the factory and get back to me. I stop him before he hangs up asking if he even knew my name or the project I'm talking about. He admits that he doesn't so I'm like HOW ARE YOU GOING TO CALL THE FACTORY WHEN YOU DON'T EVEN KNOW WHAT PROJECT THIS IS REGARDING. They have this fraud all figured out. Victor steps in as the "good cop" and claims he doesn't know what's going on and why Freddy would tell us a date when it's not ready. Victor, you are supposedly the "partner". Either you are the dimmest partner ever or my guest is that you want to act dim to get away with fraud. Oh and they said I was "rude" and stopped talking or responding to me after I told Victor that I plan to sue if they didn't get the job done or give me a refund. Laughable. Grown men acting like children. Don't own a company if you don't know how to run it. BEWARE that they also go by different company names. I got them as "definition patio covers". If I knew they were really lemus patio covers and I was able to Yelp them, I would have never ever used them. After doing research, we found out they have TWENTY TWO complaints. TWENTY TWO (22!!!!!) COMPLAINTS PEOPLE. I am reporting them to every agency possible and will be reaching out to previously reviewed guests to collect evidence against them. With our collective complaints, we can make sure they never build another patio. I have already filed a claim with small claims court since they are refusing to refund even though they didn't do the work. If anyone else has has a bad experience with them (which we all know there's a lot of us out there), reach out to me so we can take action against these two frauds. Freddy & victor, see you in court.

They made our house wheelchair accessible from kitchen to bath. We are so happy and grateful for…read morebeing able to keep their price and not cancel because of inflation.thank you di very much.

Arnold did excellent work on my condo renovation. He was easy to communicate with, did very…read moredetailed work, was always on time, finished within his estimated time frame and worked for a great price. My work included a full bathroom renovation, new carpet, new hardwood flooring and ceramic tiles. I'm considering doing a couple of other renovations and will not hesitate to give Arnold a call again. Thanks Arnold!

Amazing Top Notch work!!! Anthony and his crew did a wonderful job. It's very hard to please my…read morewife and my wife was over the moon with their quick quality efficient work. From beginning to end a very seamless process. Anthony came out to do an estimate. We signed the contract and was quoted about a two week install date. I got a call within a few days after I signed the contract letting me know material was already picked up and ready for install way sooner than expected. They came at the promised time and completed the work same day. The works were very nice. The day of the install the installer went over the game plan and made sure I agreed with everything. They have the best price out there for great quality work. They are very cleaned and left my backyard looking spotless and flawless. I would definitely recommend them for your next project!!!

The owner Angel came out on a Saturday and measured. I truly thought it was gonna take longer to…read moreorder parts but I believe it was only three weeks, they showed up today and got my awning in and I love it. HIGHLY RECOMMEND

These robo-callers wont leave me alone! Just like a similar…read moresolar company. Do not answer!

Don't! Plenty of promises but terrible service. Signed the contact in Oct. still waiting for the…read morework to be completed.

Highly recommend Premier BBQ Island. We met Rep George when we arrived and he was great at what he…read moredoes. Everything came out exactly how we wanted. Thanks George!

We hired Premier BBQ Islands to build our outdoor kitchen and couldn't be happier with how it…read moreturned out. Jesse was great to work with from start to finish. He came prepared with tile samples (multiple times) and recommendations that made design decisions easy. We landed on a stunning light grey tile countertop with a white tile that matches our pool -- all beautifully crafted. When we wanted last-minute changes, the team was on it. Quick installation, wrapped up just in time for us to smoke a Thanksgiving turkey on our brand new smoker! Jesse was incredibly communicative the whole way through, always responsive over text and happy to stop by in person to answer questions. When the job was done, the patio was left absolutely spotless -- every box and scrap hauled away. The under-counter LED lighting at night is a fantastic touch we didn't expect. The island has completely transformed our backyard. Highly recommend!

The owner, Dave, is a very unpleasant person who does not care about the quality of his work or…read moresatisfaction of his customers. He's rude and next to impossible to reach. He built two pool deck covers for us, and when one of them started squeaking loudly in the slightest wind, I called to get him to come out and look at. This was in July. After about 4 weeks, he sent out the other guy he works with, Cruz, who said it just needs some more screws to stabilize it, but he doesn't have any with him. That was mid-August. I called and texted twice a week for months trying to get him to come out. Dave would promise to come out "I'll be able to come out later this week." He never called or texted to setup a time, and then of course never followed up, never answered my calls and would not respond to txts. Weeks later he says he can come on Tuesday. I txt on Tuesday asking for a time of arrival, and he says, "Not today. Delivering materials all day. Before the end of the week" I say I am available Thursday, Friday, and Saturday. No reply. On Friday I ask if he's coming and he replies "No I am on a job. I am so short handed that you'll have to just be patient. I will get to you" Patient?!? It is NOVEMBER now, almost 5 month since my first request to come fix his faulty pool deck cover. He finally shows up mid-November with a serious attitude and leaves my cover damaged. I asked what happened and he says "screw broke, accidents happen. I asked, "can you clean that up?" "Nope, accidents happen," he says. Then I ask him to look at the gate he installed wrong. He literally stopped in his tracks and loudly dropped his tools. The drama queen didn't want to look at his other failure. Never did he address, much less apologize, for the 5 month delay. He's rude, does poor work that he blames on "mistakes" that he doesn't take responsibility for and is sort of scary. I definitely don't want that guy anywhere near my property again. His sales guy, Robert, on the other hand is pleasant and nice, but when Dave shows up it's the complete opposite.

I paid Dave to install a C-Thru brand sunroom. I am so sorry that I did…read more The roof leaks constantly. He came out once did a little patch and never showed up again. I called and emailed and never received an answer. I called C-Thru who has an address in Corona, CA and they do not know who this guy is. The warranty that he gave me is fake and they claim that they never did business with this guy. The contractor is Dave Jones, his sidekick is Jim McGeehee and the license they used is CA B660844. His license is fake. They also call their company "thepatioguy.com". Run, don't walk away from these crooks. I really hope that they are either dead or out of business. If I can find these bums, they are getting sued.

Jason from Higher Quality Construction built my sun-room patio, during the heavy rain last week in…read moreOceanside it did not leak any water. Jason does high quality work and he is an honest man. I highly recommend Jason.

After almost a year my sunroom is done but there are gaps in three of the screens that FLIES COME…read moreIN. Very unhealthy. Jason left two screens in my porch yesterday 8/24 and left. So who will install these? And then he tells me to deal and complain with the materials supplier ---- and HE IS THE PURCHASER/CONTACT of this order form DO NOT DEAL. VERY UNRESPONSIVE. VERY UNRELIEABLE.

It was a Saturday morning (of course!) just before Mother's Day and my septic backed up…read more I could not get anyone to come out, and most never even responded even though their websites claimed 7 day a week emergency service. Not only did John at North County respond, but he also spent a bunch of time on the phone with me trying to troubleshoot my problem and sharing his expert knowledge. After coming out, he quickly dug in, found the problem (a root lifted the outlet line as seen in the photo), fixed it, and charged a fair price. While he was here, I had him put in some manhole covers and an observation port to make servicing easier in the future. All that in about 1/2 a day. Very happy with my experience with John saving the day!

I had a septic system failure with my leach lines not flowing at all. I had a plumber and septic…read morecompany come by but both didn't want to tackle this job since the rock and tree roots add to the possible problems. Was recommended to call John at North County Backhoe. Absolutely thrilled that I did. He came out right away and gave me a very reasonable quote. John told me not worry that he would get it fixed. John and his family started work the very next day and finished at 1:30pm the 2nd day. Now my system is flowing like new. I highly recommend John and his family. When he finished, everything was buried and leveled off and cleaned. Quality work at great value and took the stress off my back. Thank you John. Steve