Straightforward information and pricing which was more competitive than other highly rated Yelp…read moreservice providers. Very friendly and efficient. Bryan showed up on-time, explained what he was going to do, and was done quickly. I will use them the next time I need septic service and would recommend them to anyone else in the market for septic services.

Bryan is a badass. We called and not even an hour later he was here. Pumped my septic. He is very…read moreknowledgeable, friendly, fast, respectful and clean. Definitely going to use Bryan in the future. Thanks for the quick service!!

Very fast, prompt, and friendly service. I have used them twice and have been very pleased with the…read moreprofessional and quality work!

Did good job. Came on time. Pumped the septic. Cleaned up after. I would hire again. No I will not…read moreadd anything else. This is stupid. I already said all I wanted to say.

I am changing what used to be a 5 star review to a one star review. A couple years ago, I used…read morethese guys for some plumbing needs and they were great. Family-owned business and I liked the owner. I got a new home and decided to call them again, and boy I made a big mistake. Not sure what happened in the last two years but had to come back and change my review. First, they told me they would be here from 8-9. This was a time they offered up as I was trying to get them to come earlier, but decided it made more sense and since they said I would be "first up" on their schedule, I figured fine why not. At 9:20 I texted them asking what their ETA was. At that point I received a text changing my appointment to 9:30-10:30. At 10:50 a technician showed up. I showed the guy what I needed, mentioned that I'd used them before and said I just wanted the same thing they offered me last time. He said "our system is different now hold on" and he proceeds to pull out an iPad that has prices ranging from $780-$2,500 for the "platinum" package whatever the hell that means. I just needed a faucet replaced, which I thought would be no more than $400 or so (a little higher than the price I paid two years ago). He told me "well prices have increased" and I said not by that much. I asked him to explain how much of the price was parts, how much was labor, and he said it's the flat rate they charge for that job. When it became clear that he was not going to budge, I politely asked him to leave. There are so many other options, and maybe I should have been a little smarter about doing it in a cheaper way, but the way I was treated on scheduling and the company's scammy pricing was enough to have me come back and change my review.

My hot water heater died yesterday morning; called Drain Terrier first thing, and they sent out…read moreKris by 10 am. He diagnosed the problem, and I had a new water heater by end of day (it was old and died a natural death). I have used them before, and as before, he offered a choice of price points; I chose the right one for me, no pressure. He did excellent and meticulous work, and installed a quality product. Also, he was a hoot, and enjoyable to work with. They are my go to company for plumbing; a family business, and woman owned, for this if you that appreciate that. Awesome!

Ley Septic is an easy office to deal with. Even provided help to get us get through the county…read morerequired septic-inspection of our old system. Would gladly call Robert again.

One of the worst things about being an adult in the country is having to think about septic…read moresystems. No one WANTS to do this, and it's always one of those items on the checklist you just want to ignore. Okay, this just got a little easier to deal with - just call Ley Septic, and the job will be scheduled to be done quickly and for a very fair price. During the call, Robert realized that one of the PVC pipes leading out of my system had degraded, and he was back that same afternoon to make the repair. This is a company I'm recommending to all of my friends and neighbors.

Colby solved my problem immediately! Highly recommend. Answered on my first attempt.read more

Cody is fair, prompt, and honest. He disposes of the septic waste according to proper environmental…read moreguidelines and he takes no short cuts. Highly recommend.

If you are needing your tank pumped -- Matt is ABSOLUTELY your guy ! !…read more We had some problems getting the tank pumped. Matt stayed with the issues until the job was done. VERY personable and easy to work with. OUTSTANDING SERVICE !

Very professional and did what he said he would do, plus helped save trees and did the engineering…read more We had our septic system installed on our land. Highly recommend Matt and Aver.

I highly recommend this company!! They are a great team of folks in the office and in the field…read more They showed up to our home during a holiday weekend and when we were in a bind and got our main line cleared out. They truly saved us! They were very professional, understanding, reasonable, and respectful of our home! I will always call them for all my septic needs!! Love supporting a local family here in the mountains!

I signed up with their waist collection services a few years back, because I wanted to stay with a…read morelocal company, and their prices were reasonable. However, they increased their rates regularly, to the point now where their fees are the same as the other guys, but their service absolutely sucks. When I canceled, I was doing a refund of 40 bucks, but they took 35 of it as an administrative and pick up fee. I had cancel my service, but still had garbage and recyclables in my bins. They schedule a time to come pick them up, but wouldn't take them because there were still things in them! Their communications have been terrible, and when they have taken place, they've been very rude. I wouldn't use these guys even if I had to haul everything myself in a hand drawn wheelbarrow to the trash yard.

I've used this company for years, and have never had a problem. They communicate well, show up in…read morethe allotted time, are always friendly and informative. They sell their own septic treatment packs, but don't push them on you. They are always the company I recommend when someone asks. Their pricing is very competitive with others in this field and area.

Awesome service! Answered the phone which these days is half of the battle. Knew exactly what we…read moreneeded and showed up on the dot. Made recommendations on how we could better maintain the system and offered additional services without any pressure. Very satisfied and would highly recommend!

From my first interaction to the very last, the experience was exceptional. Whenever I need a…read moreservice, I always get two quotes. Our house is brand new, so I had never needed this type of service before. The first company I called was polite, but because I didn't know the size of my tank, the receptionist told me to find that information and call back. When I looked up what I thought was the correct size, Missy from Arrowhead happened to call me at the perfect moment. She was incredibly kind and let me know that the size I had found was actually incorrect--and that she was able to locate the correct information online, something I didn't even know was possible. I couldn't help but feel that the first company could have done the same but chose not to. I asked Missy if she could send me the details, and she immediately offered to email everything over. I also learned that some septic systems have filters, and she sent me information on that as well. On top of all this, we have three septic systems we wanted serviced. I live on a compound, and we try to get a deal when having multiple services done together. Arrowhead was able to make that happen for us. Scheduling the appointment was simple, and they were able to accommodate same-week availability within a timeframe that worked for me. Our driver, Kerri, also provided a 30-minute call-ahead, which was incredibly appreciated. Overall, Arrowhead Septic has earned my business for future services. Thank you, Arrowhead Septic & Grease Traps!

I have used Arrowhead for years and have been very satisfied with this company, its services, and…read moreits staff. Steven was out today, and he is such a terrific guy. He answered all my questions, took his time, was very friendly, professional, and helpful. He's a great representative for Arrowhead! They are very customer-friendly and do their best to get out to help as quickly as possible and know what they're doing. I would highly recommend this company with no reservations at all!