1. Drain Plumber Pro

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Colorado Springs, CO

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Drain Plumber Pro

5.0 (27 reviews)
Open • Open 24 hours
Updated 1 month ago

Services - Drain Plumber Pro

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6 months ago

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1 month ago

Fast, same day service, cleaned my drain line and scoped it to make sure it was clean.

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Dwayne W.

Thank you for taking the time to leave us a positive feedback!

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6 years ago

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Dwayne W.

Thank you Laura for your positive feedback!!:)

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6 years ago

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Dwayne W.

Thank you so much for the positive feedback!

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5 years ago

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6 years ago

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Dwayne W.

Thank you Danielle for your positive feedback!:)

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8 years ago

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Dwayne W.

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7 years ago

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Dwayne W.

Thank you for the positive feedback!:)

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8 years ago

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Dwayne W.

Donald thank you for the positive feedback!:)

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7 years ago

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Dwayne W.

Thank you Ryan for the positive feedback!:)

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6 years ago

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Dwayne W.

Thank you Jessica for the positive feedback!:)

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6 years ago

Dwayne went out next day to look at my rental. He was great and had very fair pricing. I'll be calling next time I need plumbing done.

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Dwayne W.

Thank you Amy for your positive feedback!:)

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7 years ago

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Dwayne W.

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8 years ago

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Dwayne W.

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7 years ago

I had an excellent experience with D! He quickly resolved our toilet issue and was professional and prompt.

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8 years ago

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Dwayne W.

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7 years ago

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Dwayne W.

Thank you Robert for the positive feedback really appreciate this!!:)

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7 years ago

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Dwayne W.

Really appreciate the positive feedback! Thank you!!:)

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8 years ago

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6 years ago

Very responsive and managed to get a same day appointment for my clogged sink. Dwayne was professional and fairly priced.

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Dwayne W.

Thank you Brandi for your positive feedback!:)

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7 years ago

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Dwayne W.

Thank you for positive feedback Justin! Really appreciate it:)

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8 years ago

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7 years ago

Super professional. Quick response. His card is on my frig and will get used for any plumbing problem I may have in the future.

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Dwayne W.

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8 years ago

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9 years ago

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Dwayne W.

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9 years ago

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Dwayne W.

Thank you for the feedback Dennis!

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10 years ago

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Dwayne W.

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Ask the Community - Drain Plumber Pro

Review Highlights - Drain Plumber Pro

“Dwayne was quick to diagnose the issue [clogged main drain] and provided excellent service at a great price.”

Mentioned in 16 reviews

Read more highlights

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Richard and MaKonnan did a great job and took care of some other issues for me…read more Highly recommend

I'm writing regarding the recent sewer line work performed at our property in Colorado Springs,…read moresupervised by Zach Croley with Mr Rooter. The overall process quickly became problematic, costly, poorly managed, and they sell you on 'scare' tactics with no honesty. After removing a toilet for a camera inspection revealed a blockage possibly caused by a branch, we were quoted $7,800 for replacement. Under pressure and uneducated in the world of plumbing, we agreed to a "discounted" $6,800 rate and immediate start. The crew immediately dug about 15 feet down to access the pipe to replace, hitting our underground electric AND the well water line. This could have been avoided with proper utility flagging and communication, which was never done, and is illegal come to find out! Compounding the issue, we later learned from a second opinion (Dan's Drains & Diggs) that the same job could have been done using a trenchless liner system with zero landscaping damage. That company also identified a missed cleanout and septic access point, that Mr Rooter completely overlooked - there was no need to remove a toilet in the 1st place and could have unclogged the drain using this access point. What's more concerning is that Zach initially said our remaining line to the house looked fine, only to later push a $4,500 CIPP lining add-on for just 4 more feet--raising the total to over $11,000. No evidence of old 'Orangeburg' pipe was shown to us, and we now question whether that additional replacement was even necessary, or actually, any of the work! We had to bring in our own well company to properly repair the water and electrical lines they damaged! Our yard, railroad ties, underground electrical cord, and landscaping retaining wall has been left in need of major damage with quotes over 10k to repair, creating water drainage / flooding issues, at our expense. The tree next to the retaining wall now has root damage, and might have to be removed too. I will report them to the BBB and any other entities for their shoddy services. PLEASE do your homework and read these 1 star reviews before you are soon writing your own 1 star review. And watch how they reply to my review (they might say 'We don't recognize your name in our system'..or 'We cannot find your address in our system'..WOW...how can I make this up?? So sad we have such con artists within our own community here in Colorado Springs that are still in business. Check out Trustpilot - Mr Rooter has 2 stars across the USA with a 'Poor' rating

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I truly don't believe you can find anybody better than Doc's for this type of a job!! I called…read moreregarding a problem with gunk coming up in the basement shower and in the washing machine with water all over the floor from running a load of wash. I initially spoke to Richard on the phone and he was extremely helpful. He promised that Cory would be out within 2-3 hours that same afternoon and apologized he couldn't get here sooner. They truly stand behind their work and want it to be done right. They guarantee it. Cory is an extremely polite, friendly young man and was absolutely fantastic demonstrating care for our property throughout completion of the job. He remained intent on seeing the job through to both his satisfaction and ours. I was really worried about calling a drain cleaning service with which I was unfamiliar. So I called my HVAC service provider. I am so thankful for the recommendation I received from Berniece at High Altitude Heating and Air (HAHA). See my review for HAHA. They're fantastic as well and I trusted her referral. I'm glad I did!!

I've used Doc's Drain Cleaning for over 20 years. Richard was great to work with, but I can't get…read morehim to come back out to our house to clean drains anymore. He sends out others. They've not been very good about cleaning out our drains. We've had issues with flooding after the fact, and Doc's doesn't offer any warranties, nor do they offer emergency services if their clean-outs go awry. Cannot recommend. Looking for a new company.

Elite Rooter

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Elite rooter was very quick and polite they showed up within 30 minutes of me calling and fixed my…read moretoilet and water heater within an hour

On July 24, 2026 my hot water tank went out. I had no idea who to call. I called on Elite Rooter…read moreto replace it. I just went into Google and picked one. Big mistake. I was given a quote by the district manager. There was a six year warranty on the 50 gallon for $3200 and the other was $4200 on a 10 year warranty water heater. I chose the six year warranty; the cheaper one. Even though that is extremely expensive. I had to sign on the district managers phone. I did not see anything before I signed. I did make a copy of the initial invoice they emailed me after signing the transaction. About a week later I get a new invoice from California. They had charged me $125 for the six year warranty. I have called them about 10 times. They always told me they would call me back. They never did call me back,almost calling daily and promising each time to call me back. The one lady I called that was supposed to be over the district manager from California was extremely rude and unpleasant. She said I didn't understand, but kept saying I had signed something so I was liable I remember now that I didn't see anything except a telephone to sign my name on. I have proof of the initial invoice without the $125 charge. I told her if the district manager says he told me about $125 fee for the six year warranty that he was lying,and so was she. She hung up on me. Very poor customer service. The district manager did tell the truth. But they're still charging me the $125 for a six year warranty that I understood , as did the district manager, that it just came with I don't think the guys that installed it knew exactly what they were doing. They had to reinstall the expansion tank on top of the water heater. They had put it in the wrong place. They also did not know what temperature the dial settings were; although they were nice. I have spent weeks on this trying to get information and $125 taken off for a warranty that should've come with it. The district manager did not even know there was an additional fee for the six year warranty. When the district manager quoted me a price the evening I signEd to have it installed should be the exact correct price. They should remove the charge and still give me the warranty as it was their mistake. They are expensive, rude, very poor customer and never kept their word on calling me back.

Drain Plumber Pro - plumbing - Updated October 2026

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