I've used Doc's Drain Cleaning for over 20 years. Richard was great to work with, but I can't get him to come back out to our house to clean drains anymore. He sends out others. They've not been very good about cleaning out our drains. We've had issues with flooding after the fact, and Doc's doesn't offer any warranties, nor do they offer emergency services if their clean-outs go awry. Cannot recommend. Looking for a new company. read more

This service is so rude and disrespectful and I wasn't even a customer. Two of their vans parked in front of my house so I politely asked them to move and I presume the owner got hostile from the jump, flipped me off and started swearing profusely. Supposedly one van broke down yet it magically drove off after the encounter. After reading other reviews, this is now not a shock the way they acted. Given the number of other companies offering the same service in Colo Spgs, I would look elsewhere! read more

I've been using Docs Drain Cleaning for about 30 years. Sunday night my basement floor drain started backing up a little. First thing Monday morning I called and left a message. They called me back and came to my house at 9am. Cory did a great job. He knew exactly what he was doing. He could hear and feel right where the roots were in the pipe. Prompt service, fast work, knowledgeable and good advice. read more

I truly don't believe you can find anybody better than Doc's for this type of a job!! I called regarding a problem with gunk coming up in the basement shower and in the washing machine with water all over the floor from running a load of wash. I initially spoke to Richard on the phone and he was extremely helpful. He promised that Cory would be out within 2-3 hours that same afternoon and apologized he couldn't get here sooner. They truly stand behind their work and want it to be done right. They guarantee it. Cory is an extremely polite, friendly young man and was absolutely fantastic demonstrating care for our property throughout completion of the job. He remained intent on seeing the job through to both his satisfaction and ours. I was really worried about calling a drain cleaning service with which I was unfamiliar. So I called my HVAC service provider. I am so thankful for the recommendation I received from Berniece at High Altitude Heating and Air (HAHA). See my review for HAHA. They're fantastic as well and I trusted her referral. I'm glad I did!! read more

Showed up early, had the drain cleared in 5 minutes. Awesome. Courteous, clean, made sure the drain was open twice.

Worst customer service I've ever experienced, hands down. I've never encountered someone so hostile over the phone after saying almost nothing to them at all. Sandy needs to rethink her life choices if she hates her job this much. The plumbers who work for this company do a good job and deserve to have staff/management who can handle practical requests. I've never had someone react so viciously while I behaved extremely cordially. Cost is also pretty unreasonably high considering the amount of time the work took. Treat people the way you would like to be treated, Sandy. Hope this company reconsiders her employment. read more

I am so happy we found a recommendation for Docs Drain Cleaning! We were being totally scammed by another company, and luckily decided to get a second opinion. The previous company told us the ONLY solution to our sewer blockage was to excavate the sidewalk into the road, for $15k. Docs came out quickly, and had the whole nightmare situation resolved in under an hour, and did not try to sell us on anything we didn't need. We will absolutely use them again in the future! read more

They were great! They came right over and cleared the line. Their work is guaranteed. It was a lovely experience.

Doc's helped us during sale of home . Came out and did scope of drain and was professional and responded fast to our request

The guy who came was nice and honest. Gave me advice on what to do in the future with my pipes. Even gave advice for when selling our house. We really appreciated the company. The prices were fairly cheap too!! read more

I hope this saves even one family from wasting their money! I Never Write Reviews. This Experience Was So Bad It Was Worth It! Had this company come out in November 2019 for backed up shower. Chris the worker showed up with an apathetic attitude, however showed him the project and he insisted although my shower was the original issue, he needed to go through the toilet to clear. So he pulled toilet and began the work. A short while later he said he was done, showing a couple of VERY TINY roots claiming this was the issue, said it was common and he had cleared it. Seemed to me like there was no way that could have been the issue considering how little he cleared, but I am not a plumber and trusted the word of the "professional". He said might need to do this as a maintenance every 12months-18months, but good to go. He then tried to charge me $185 when told from the office was $160 (more below). I of course at this point was getting frustrated and told him I would pay what was quoted, which he begrudgingly accepted. Not a great experience, but at this time, supposedly the issue was fixed and I was ready to just move on. HOWEVER, NOW IN MARCH just 4 months later...... Shower, Toilet everywhere backed up over my floors! Called into Sandy, calmly and politely explained the situation above and requesting the issue be resolved by a different plumber other than Chris. Sandy immediately went on the defensive claiming we were under-charged and there was NO WARRANTY OR GUARANTEE ON THEIR WORK and we would need to pay them to come out again! Dumbfounded, I asked her "wait you want to charge me again, that is how you want to handle this?" She said "yeah that is how I am handling this" and hung up! Absolute abysmal sense of customer service! PLEASE do not use this company! Was a terrible experience from beginning to end. You can't trust what they say or their work. I hope this saves at least one family from wasting their money! read more

Doc's Drain Cleaning - This is what is coming up and also the flooded floor I have to deal with now. - Plumbing Near Me

They get the drain snaked out & toilet pulled for around $180. They always say it's rough....1st clean out EVER...they said that. :0) They are not high pressure sales. I still think they're one of the best companies out there. read more

These guys always do an amazing job for me! I refer them out to my clients all the time and have never been disappointed!

I had an estimate completed in June. Now that I'm trying to schedule they are unresponsive. I will update if they ever respond. I called them last Friday, the guy said they would call to finalize everything on Monday. Monday comes, no call, I call on Wednesday, the phone is disconnected. I email Wednesday, no response. I call again today, the phone is disconnected. read more

My drains got clogged and it caused flooding in my house. Cory was able to get here quickly and spent hours fixing the problem. He didn't seem bothered and was incredibly friendly the entire time. He made the whole process way less stressful. The price was very reasonable as well! Especially for how difficult and time consuming the job was. I will be using Cory and Docs drain cleaning for all future jobs. read more

I'd give 10 stars if I could. Excellent service and price. I called with an issue two previous plumbers could not fix. Between the two that couldn't fix it I paid a total of $785.00! They both told me that because the snake kept getting stuck at 65 feet and they couldn't get through any further that I had a collapsed pipe or major tree root damage and would need extensive repairs. I waited days on each company to come too. I called Doc's on a recommendation and he was at my house in under 30 minutes. I told him the issue and how much I've already paid for my still yet unresolved issue. He said he'd try and if he couldn't get through the blockage, he wouldn't charge me. Guess what! He and his co-worker did get through! They got through to over 110 feet and cleared the blockage. He also told me I do not have a broken pipe and as a matter of fact it wasn't my roots it was from the roots of a neighboring tree. His prices are reasonable and his a very fair and kind man. He said we're neighbors and will be here anytime we need him. Wonderful service and now my forever go to guy. read more

I have done business with them for years. They are wonderful. Richard shows up and takes care of business. I love doing business with a local business. One of my friends had Roto Router out and they gave an estimate of over $1200. I told her to call Richard, and he got it taken care of for $100. This is such an honest business. They always show up on time, and they take 24 hour service calls. I highly recommend them. You can't go wrong when you call them. read more

Awful. Didn't show for my appointment. Rude and disrespectful when I called back. There are so many others. Don't pick this plumber!

I called them about my toilet being clogged and not flushing properly. They came out in a timely manner, and fixed my problem. They were very informative and let me know what the exact issue was. Not to mention the pricing was great. I cannot thank them enough and will call them with all my future plumbing needs. Very excellent and friendly service read more

We had met the Owner of the Company twice when we had our home inspected also at our old place for a sewer issues. We had a plumbing issue over the weekend that a gentleman named Barry came out on Saturday. When he came out he basically did nothing physical to hep our situation and kept saying well aren't you gonna pay me which I wish we didn't. He would make comments his old lady was waiting for him. Oh we basically did all the work so he could back on Sunday to clean up. He did come back on Sunday only to complain about the company and his job. We do feel he broke a pipe on purpose and once again he didn't do anything physical and made a mess in my house. We had to call another plumbing company to actually to complete the job which is sad. I honestly wouldn't recommend Barry and if you do get him send him away. read more

After calling every advertised plumbing company all night to no avail, decided to call Doc's Drain Cleaning once morning hit around 7am. All the other 24 hour companies or most of them had referred me to this company so I felt I would give them a try. They must be well known in the business. They do not advertise 24 hour service, but with all the let downs from companies who do offer 24 hour, it didn't matter at that point and it was morning. A nice gentleman answered phone promptly, realistically advised they couldn't get out there until 9am (no broken promises). They were at my house by 9am, and did a fantastic job clearing up the issue. They listened to what we had to say, listened to my father who had made repairs in past, were fast, efficient and a really good price. They guarantee their work for 60 days. The men were very nice and customer service oriented. They helped clean up the mess in the shower. After being disappointed by all the other companies all night and extremely tired and needing to use water for my 82 year old veteran father who has stage 4 renal failure and needed to be cleaned up and taken to dialysis that day, they were the best! And they gave a senior discount without us even asking for one or knowing they offered one witnessing my elderly parents, both in their 80s and wheelchair bound. This company has a heart and is not just out there for the money. Plus they know what they are doing and do excellent repairs. This is a locally owned business and I feel the best in Colorado Springs. read more