We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

I am absolutely infuriated with the pathetic quality of work I've had to endure! Despite the…read moreassurance that all landscaping repairs were part of the damn quote and contract with the property seller, Kimble took a whopping 6 months to even acknowledge my existence, and that was only after the seller's attorney had to drop the bomb that I was considering a new vendor. Kimble spewed a load of utter nonsense about the system's size, and shockingly, the seller and their clueless attorney fell for it hook, line, and sinker. I was forcibly stuck with this excuse for a vendor, who not only failed to complete the repairs but left me dangling in frustration. Oh, but it gets better. When I had the audacity to withhold the money from escrow, I was promptly slapped with a lawsuit threat from his buffoon of an attorney. Where the hell is the concept of customer service and pride? From the very moment the realtor mentioned that Kimble was the "guy" from the area, I knew I was in for a world of trouble. What a joke!

A+++. I can't thank Rich enough. I attached a picture of the yard when he left, it's immaculate…read more Came out way better than I anticipated. Him and his crew were fast, professional and answered all my questions. Price was more than reasonable. He is surgical with the excavator, I can't say enough about how this project came out. The whole job was done in 2 days. I would recommend him to anyone in need of a septic system.

This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

I have just scheduled service and the process was super clear and fast. I look forward to their…read moreservice visit because they are super nice and efficient on the phone!

I give this company top ratings!! I cannot say enough about my experience with Septic Experts -…read moreextremely professional and courteous. Joe took the time to explain everything to me after inspecting the tank. Also, having knowledgeable and courteous staff answering the phone says much about a company. I will be using this company from now on for septic pumping and all my septic needs.

Reed came out today to pump my tank. He was very prompt, friendly, courteous, professional, and…read morehelpful. Can't say enough about him or the company. He got it done quickly and gave me information that I didn't already have. My tank was inspected and found to be fine. Based on my experience, I would recommend this company with no reservations. A+

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

The quality of the work is overall pretty good. However, the follow up and sticking to commitments…read moreleaves a lot to be desired. A project that was to have taken, and committed to taking 2 weeks and done by the end of June was not started until the end of Sept and not completed until a month laTter. Understanding that weather does play a role on a project, the issue is lack of commitment to dates, times frames; there was always an excuse as to why it wasn't done or as more often, no response at all. The reseeding was done haphazardly, but it doesn't make sense to bring it up as there will be no response or if any only lip service. Sorry to say for a local company that has been around a long time. They somehow lost the meaning of customer service

Our emergency septic job was finished today. and this company was top notch. they literally saved…read moreus. contact them for all of your septic needs!

A pleasure dealing with these folks. Got the appointment with Karen, who was very helpful and…read moreinformative. The driver - Dave - called and said he would be here at 1:00pm and was done in fifteen minutes, even apologized for been a little late. Professional and courteous- would highly recommend AWS for septic clean-out and will definitely use them again.

This company was featured at the Chester Community Board. Customer states that they called for…read moreservice and they charged an exorbant amount to pump a septic. Below is what was said. "I wanted to pass on some information about a company we used over the weekend. I would recommend you NEVER use them as they are of the type to take advantage of residence during emergency situations. We were charged an outrageous amount of money to pump our septic tank after the storm. They should be ashamed!!! Please spread the word so that other Chester residence are not taken advantage of"

Did a really nice job explaining to me how the system works and how to maintain it. He had to dig…read moreout the lid of the one tank and really took his time to protect the grass. After the tank was empty he put all the grass back like a puzzle to make sure that it looks good. Also while bringing the hose is across the yard he was very careful to try to avoid the patio and overall did a really nice job.

M&B Septic is a terrific, responsive and very knowledgeable company. We had a terrible emergency…read morewhere the septic was backing up into the utility sink of the house. After our previous septic service (John Matthes) didn't help us, I called M&B. They immediately got us on the schedule and sent help within hours. Leo was very knowledgeable and found the problem of a clogged pipe and filter. No pumping was necessary and he had the system running in no time. Leo also gave me better maintenance instructions for the future. The bill was a lot less than I expected and they did not charge me for an emergency service as the other company was planning to. Overall, M&B Septic is a great compnay that I will be using from now on.

I called wind river environmental for septic pumping, got an appointment, explained in advance…read morewhere the tank is, how they need to park on the street, not on the driveway. The driver arrived, gave me an attitude, wanted to get his truck on my driveway. Then he gave me bs about the hose length, the pumping from the street, "either my way or no way ", refused to pump and left. The following day my credit card was charged $312 "service fee" which was not previously disclosed. The manager never called to discuss the issue.

Actually, 0 stars. This company was referred by a local company that was unavailable for an…read moreemergency septic pumping to repair/replace a septic pump immediately. Did they answer the phones? Yes. Did they explain their "emergency fee"? Yes. Did they commit to an emergency service? Yes. Did they renig? YES. We were told to expect a call the following morning after 8 to confirm a time window for the service to be done. Did they call? NO. Did they TEXT? No. We had to call them. We explained the challenges with our dirt road in the mountains and wanted to be contacted when the service person was on the way. We were told the window would be between 4:00 p.m. and 7:00 p.m. We were not contacted. We called again to see where the service person was. Oh, they had to go home because they were exceeding their DOT allotted time on the road. How about rescheduling? Since we had the repair scheduled for Thursday morning first thing, we accepted the reschedule, let them know we had the repair scheduled, reiterated that this was urgent and a snow event was expected starting the following morning (today, Wednesday) and that our road was tricky so it would be better to try this earlier rather than later. Ok. Expect a call or a text after 8 to confirm the time window. Again, no call or text. At 10 I called and was told it would be between 10 and 1:45. I reiterated the sooner the better because of the snow. I called again after 1:45 and was told the serviceman was on his way. Around 3 we called again. Oh, the serviceman hit bad weather and had to go home, let's reschedule, shall we? Well no, that doesnot work for us, we have an early appointment for the pump replacement tomorrow morning. We told you the snow was coming. Why did you not schedule for early in the day? No explanation. Just asking over and over if we want to reschedule. Thought we were being unreasonable because the service person's wellness was at risk. Cancelled the service. We are going to be inconvenienced - again - so why go with a company that does not listen and does not show up? As a Realtor, I will NEVER refer a client or anyone else to ANY of these companies that are affiliated with Earthcare or Wind River Environmental. They are CRAP as far as I am concerned.