Professional, reasonable, quick, good communication - I can't say enough good things about E…read more Cooper & Son Septic.

Amazing service - came home from work last night to gurgling and clogged drain lines (never a good…read morefeeling when you have small kids at home). Friend recommended Cooper, so I left a voicemail and sent an email with more details and my address. Got a call back the next AM and truck came by a couple hours later for a septic pump and main drain cleanout. Fantastic guys, very knowledgeable, highly recommend and will be using Cooper again for all septic services!

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

I contacted them to make an appt to get our septic pumped. The first time I called, the lady that…read moreanswered said they would need to check their schedule to see if they had availability for the date I requested. 2 days passed and I hadn't heard anything so I called back. The same lady answered, however didn't remember me calling the first time so she had to get my info again. They were supposed to come yesterday afternoon, but they didn't show and didn't have the decency to call us to let them know they weren't coming. My husband called to check the status and they never called us back. Very disappointing and unprofessional. We had gotten their name from a family member who had been happy with them, but we will never contact them again.

I started looking for estimates to have my septic tank inspected, cleaned, and pumped out yesterday…read moreafternoon. As soon as I started looking and actually put my information in the searches, I started receiving phone calls from different vendors. I got a call from Middletown Septic Tank Cleaning and spoke with the woman on the phone who told me what the prices would be for finding the tank, digging up the lid, and pumping and cleaning it out. I made the appointment for this morning at 11 a.m. I heard a truck outside around 10:30 and sure enough it was them. I spoke with Isaiah(Whitey) and John who were very helpful in answering any questions I had. I was amazed how quickly they found the tank and access cover in my yard. It wasn't anywhere where I would have thought it was. As Whitey told me he has been doing this for 50 years, I asked them what the proper timeline of getting it pumped, anything I can do to prolong the life of the system and they told me everything I needed to know. When all is said and done , the price was right where the woman on the phone said it would be almost to the dollar. I even bought a year supply of their recommended tank treatment product just so I have it. I couldn't be happier with my first time ever dealing with the septic system, the professionalism Middletown septic cleaning. I already have them in my calendar to do a cleaning and two years. The last thing I want to do is fix a failed septic system.

Don't bother wasting your money here! Charged us full price but did not complete all the work that…read morethey were supposed to!

Don't ever hire this company for inspections or septic tank upgrades …read more I made a mistake of hiring them to inspect the septic on a house I just bought and their inspection was poor and didn't see that the main waste line had collapsed under the house. On top of that they told me my septic was bad and I needed replaced and said they could do the job. It turns out they installed the septic without a rock bed and the septic sank. It costs me another 8k to fix the septic that had sunk because of poor install. When asking him to stand up for his work he won't take the fault even though he knows he did a shitty job. Please don't hire them unless you want a forever head ache I fillings complain on better business bureau and I am going have my lawyer fight them in court.

I have my house for 15 years and in all the plumbing workers that have come in to evaluate the…read moreworks always gave a long job which never made sense to me. I decide to call someone not in the area. Septic surgeon. Not only did they locate my septic tank they also advised Me that certain connections are wrong and I will continue to have this problem. I thank them for their knowledge and Honestly. Great Workers!

Excellent Company, I'm glad I called them for help…read more Amanda was very nice and patient, even though I had to reschedule couple of times, the price she quoted was the price I paid. Rich was very friendly and knowledgeable, he came on time, identified the issue and resolved it.

Horrendous. Koberlein was bought out by wind river and the service has dropped substantially. Spent…read more30 minutes on hold trying to book a septic service only to be redirected and put at the back of the queue. Find a local company that can just answer their phones directly without the run around. Who has time for that. I was a loyal customer of Koberlein but the company I knew is unfortunately gone.

The truck drivers were out to Camp Seneca and when they were leaving we had a sign in the middle of…read morethe road for people to stop and he came through and ran over the sign and did not stop.Talk to your drivers.

Scott charged $600 for a septic inspection. In person he was friendly and he did a good job snaking…read morea camera in and showing a live video of a problem the main sewer pipe had, and after he opened up the septic tank and took a look he told us the tank was generally okay. He said he would send more details in a full report, and we'd receive it 2 days later. 2 days later came and went. I had to call him 5x before he finally picked up 3 days later. Later that night he sent me a 7 sentence report with a doodle of the property, and said he'd send more once he figure out an issue with his software. I made the mistake of paying him before he sent over the full report, because it's been more than 2 weeks since he sent me his doodle and I never heard from him again - though I've sent him multiple emails, texts, and Facebook messages since. Since I didn't have enough details about the septic, I hired someone else to do another inspection. They charged $50 less, gave us many more important details about the system in person, and provided us with an 11 page in-depth report on the same day of inspection. They also texted me back right away whenever I had a question. It was like night and day dealing with these two different companies. It's possible Orange County Septic Services is the right company for certain jobs, but I can't recommend them for septic inspections.

On Thursday night I noticed that whenever I ran the water that it was popping up through the yard…read moreat the outflow of my septic tank. Came with a lovely smell as well. I pretty well knew my leechfield was probably shot. The next morning I called three places to get some rough estimates and timelines as to when they could come out to do the work. Orange County Septic Services came in below the other estimates and was able to get out there the very next day. Sold! After they had dug the system up they showed me why I was having the problem, outflow pipe full of roots, and then explained how they were going to fix everything. Did all the work and tested before they filled it all back in. Ended up knocking out the whole job in a couple of hours. Great experience from start to finish.

Contacted him, he gave a flat rate over the phone, called before he came, did a great job. Clean…read moreand efficient. Highly recommend.

Answers the phone as "hello..." called back when I found the entrance to septic. Finally got a date…read morefor service, but never showed. Called again, left a message and never received a call back. Very unprofessional!!